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題名:政府訓練機構運用個案教學法的執行分析:公務人員薦任升簡任官等訓練個案
書刊名:東吳政治學報
作者:施能傑 引用關係
作者(外文):Shih, Jay N.
出版日期:2012
卷期:30:4
頁次:頁1-49
主題關鍵詞:個案教學法參與者中心學習法公務人員訓練Case method teachingParticipant-centered learningCivil service promotion training
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(3) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:59
  • 點閱點閱:26
公務人員薦任升簡任官等訓練計畫中的部分課程,近兩年間開始執行個案教學方法,本文基於理論概念更有系統性檢視個案教學方法的執行過程和一般性評價。文中首先運用成人學習理論和計畫執行力的相關概念,提出個案教材內容、執行教學者、參與學習者和執行組織資源等四類影響個案教學方法效果的重要因素,再據以分別設計調查問卷。其次,本文就所有參加99年度薦任公務人員晉升簡任官等訓練者進行普查,並分析參與者對個案教學相關面向的主觀評價和差異性。最後,本文提出五個重要研究發現再進行討論,包括:個案教學獲致正面評價的背後隱憂課題、學習者為中心的參與行為不夠積極、實施片段式個案教學對訓練計畫意義的再思考、個案品質符合參與者需求價值的課題和教學者引導參與者為中心的互動課題。本文認為個案教學方法在公務人力訓練發展計畫中是值得繼續推廣,但不必獨尊以參與者為中心的哈佛模式個案教學方法,考量台灣公務人員的學習特性,如何讓參與者願意就實際個案問題積極討論,從問題分析討論中瞭解解決方案涉及的理論知識原理等,體現學習者和教學者共同為中心的個案教學方式,會是更為初步但有用的起點。
The case method style of teaching has recently been adopted in a few courses of the government managerial promotion training program. This paper intends to analyze the preliminary results of these experiences by using a more systematic and theoretical approach. Firstly, this paper discusses adult learning principles which support the concept of case methods and outlines four major factors influencing the implementation of the case method approach. These four factors are case materials, instructors, participants and supporting resources. Secondly, a self-designed questionnaire measuring all four factors was sent to all participants of the 2010 managerial promotion training program. This paper reports the results of perception analysis and mean difference analysis. Finally, five major issues generated from the results have been further discussed. These issues include the possible gap between satisfaction and effect, the quality of the case materials, the insufficient active learning behaviors of participants, the preparatory quality of instructors and too few case method course hours. It is finally argued in this paper that the case method for Taiwanese civil service training may yield even better effect if both instructors and participants play equally active roles instead of the learner-centered approach suggested by the so-called Harvard Business School Model.
期刊論文
1.柯承恩(2009)。個案教學與知識建構。商管科技季刊,10(2),395-402。new window  延伸查詢new window
2.Yang, Baiyin(2004)。Can Adult Learning Theory Provide a Foundation for Human Resource Development?。Advances in Developing Human Resources,6(2),129-145。  new window
3.馮丰儀(20120200)。案例教學法在大學專業倫理課程應用之探討--以教育行政倫理課程為例。慈濟大學教育研究學刊,8,1-30。  延伸查詢new window
4.陳敦源、吳祉芸、許耿銘(20120400)。公部門訓練應用「問題導向學習法」之成效評估:以二○一○年地方行政研習中心地方機關科(課)長班為例。文官制度季刊,4(2),59-91。new window  延伸查詢new window
5.王麗雲(19990700)。個案教學法之理論與實施。課程與教學,2(3),117-134+150。new window  延伸查詢new window
6.俞慧芸、周淑卿(20090300)。哈佛為什麼是哈佛?--商管教育以參與者為中心的學習法。商管科技季刊,10(1),185-196。new window  延伸查詢new window
7.詹慧雯、林麗雪(20110200)。明新科技大學管理學院推廣個案教學之研究。明新學報,37(1),207-216。new window  延伸查詢new window
8.蔡瑞煌(20090600)。個案教學之配套措施。商管科技季刊,10(2),403-407。new window  延伸查詢new window
9.Kirkpatrick, Donald L.(1996)。Great Ideas Revisited: Techniques for Evaluating Training Programs.。Training and Development,50(1),54-59。  new window
10.O’Hare, Michael(1986)。Curriculum and Case Notes。Journal of Policy Analysis and Management,5(4),862-868。  new window
11.司徒達賢(2002)。個案教學「知識與資訊處理能力」 -- 終身學習基礎之養成。產業管理學報,3(1),1-12。new window  延伸查詢new window
12.李清潭(2009)。商管教育個案方法中教學策略的思維步驟。商管科技季刊,10(1),179-184。new window  延伸查詢new window
13.林欣慧(2007)。公務人力發展中心導入個案教學法之現況。人事月刊,44(2),56-58。  延伸查詢new window
14.陳昭宏(2009)。參與者為中心的個案學習法所需“教師知識”之初探。商管科技季刊,10(3),575-581。new window  延伸查詢new window
15.翁慧敏(2009)。個案教學法方法在公部門訓練中心之運用--以公務人力發展中心為例。人事月刊,49(4),36-40。  延伸查詢new window
16.張光第(2009)。哈佛個案的特色與在台灣採行個案教學之分析。商管科技季刊,10(3),583-591。new window  延伸查詢new window
17.張奕華(2009)。個案教學法應用在學校公共關係教學及其成效之研究。學校行政,64,14-35。  延伸查詢new window
18.游玉梅(2007)。提升公部門訓練機構教學績效的有效策略--以學習者為中心的個案教學法的運用。人事月刊,44(2),17-46。  延伸查詢new window
會議論文
1.呂育誠、陳欽春(2009)。個案教學執行與成果分析。公部門管理個案教學法與應用研討會,(會議日期: 2009年9月30日)。南投:行政院人事行政局地方行政研習中心。  延伸查詢new window
2.陳敦源(2009)。個案教學法是公共管理專業訓練的未來嗎?。公部門管理個案教學法與應用研討會,(會議日期: 2009年9月30日)。南投:行政院人事行政局地方行政研習中心。  延伸查詢new window
3.黃東益(2009)。我國公務人員訓練實施個案教學法的挑戰。公部門管理個案教學法與應用研討會,(會議日期: 2009年9月30日)。南投:行政院人事行政局地方行政研習中心。  延伸查詢new window
4.劉坤億(2009)。公、私部門人員培訓導入個案教學法之初步比較分析。公部門管理個案教學法與應用研討會,(會議日期: 2009年9月30日)。南投:行政院人事行政局地方行政研習中心。  延伸查詢new window
5.魯俊孟(2009)。個案教學法在公部門應用績效與障礙之初步分析。公部門管理個案教學法與應用研討會,(會議日期: 2009年9月30日)。南投:行政院人事行政局地方行政研習中心。  延伸查詢new window
學位論文
1.謝欣諮。政府訓練機關執行個案教學法之研究:以薦任公務人員晉升簡任官等訓練為例(碩士論文)。國立政治大學。  延伸查詢new window
圖書
1.高熏芳(2002)。師資培育:教學案例的發展與應用策略。高等教育出版社。  延伸查詢new window
2.Ulrich, Dave(1997)。Human Resource Champions。Boston:Harvard Business School Press。  new window
3.O'Connor, B. N.、Bronner, M.、Delaney, C.(1996)。Training for Organizations。Cincinnati, OH:South-Western Educational Publishing。  new window
4.Wassermann, Selma(1994)。Introduction to case method teaching: A guide to the galaxy。NY:Teachers College, Columbia University。  new window
5.Barnes, L. B.、Christensen, C. R.、Hansen, A. J.(1994)。Teaching and the Case Method: Text, Cases, and Readings。Harvard Business School Press。  new window
6.張民杰(2001)。案例教學法:理論與實務。五南圖書出版股份有限公司。  延伸查詢new window
7.Parry, Scott B.(1997)。Evaluating the Impact of Training: A Collection of Tools and Techniques。American Society for Training & Development。  new window
8.蔡培村、武文瑛(2010)。成人教育學。麗文文化。  延伸查詢new window
9.Spencer, L. M. Jr.、Spencer, S. M.(1993)。Competence at work: Model for superior performance。New York:John Wiley & Sons, Inc.。  new window
10.Davis, James R.、Davis, Adelaide B.(1998)。Effective Training Strategies。San Francisco:Berrett-Koehler。  new window
11.Goldstein, Irwin L.(1986)。Training in Organizations.。Pacific Grove, Calif:Brooks Cole。  new window
12.Goldstein, Irwin L.、Keven, Ford.(2001)。Training in Organizations。Pacific Grove, Calif:Wadsworth。  new window
13.Golembiewski, Robert T.、Michael White(1983)。Cases in Public Management。Boston:Houghton Mifflin。  new window
14.Kirkpatrick, Donalsd L.、Kirkpatrick, James D.(2006)。Evaluating Training Programs: The Four Levels。San Francisco:Berrett-Koehler。  new window
15.Knowles, Malcolm S. et al.(2005)。The Adult Learner: The Definitive Classic in Adult Education and Human Resource Management。Boston:Butterworth-Heinemann。  new window
16.Lynn, Laurance E.(1999)。Teaching and Learning with Cases: A Guidebook。Washington, D.C.:CQ Press。  new window
17.Noe, Raymond A. et al.(2011)。Fundamentals of Human Resource Management。New York:McGraw-Hill。  new window
18.Phillips, Jack J.(1999)。HRD Trends Worldwide。Houston, Texas:Gulf。  new window
19.Reeves, T. Zane.(2005)。Cases in Public Human Resource Management。Belmont, Calif:Wadsworth。  new window
20.Robinson, Dana Gaines、Robinson, James C.(1998)。Moving from Training to Performance。San Francisco:Berrett-Koehler。  new window
21.Van Wart, Montgomery et al.(1993)。Handbook of Training and Development for the Public Sector: A Comprehensive Resource.。San Francisco:Jossey-Bass。  new window
22.Werner, Jon M.、DeSimone, Randy L.(2008)。Human Resource Development.。Fort Worth, TX:Harcourt College。  new window
23.Wilson, John P.(1999)。Human Resource Development。London:Kogan Page。  new window
24.林水波等(1993)。強化政策執行能力之理論建構。台北:行政院研究發展考核委員會。  延伸查詢new window
25.翁興利等(1997)。公共政策。台北:空大。  延伸查詢new window
其他
1.Cordeiro, Paula A.,Campbell, Barbara(1995)。Problem-based learning as cognitive apprenticeship in educational administration,Washington D.C.:ERIC Clearinghouse Microfiches。  new window
2.Hammond, John S.(2002)。Learning by the Case Method,http://conversation.cgu.edu/is329/files/-1/897/Case_Method.pdf., 2011/05/05。  new window
3.Queen’s University(2011)。Case Studies in Public Administration Teaching. Organizational Learning and. Research,http://www.queensu.ca/sps/brazil/Presentation_Andrew_Graham.pdf., 2011/002/02。  new window
4.Roland Christensen Center for Teaching and Learning.(2011)。Guidelines for Effective Observation of Case Instructors,http://www.hbs.edu/teachingandlearningcenter/docs/Guidelines-for-Effective-Observation-of-Case-Instructors.pdf., 2011/03/02。  new window
5.黃思明(20080222)。個案教學法精神及其影響,台北:國立台北大學商學院電子商務研究中心。  延伸查詢new window
圖書論文
1.Napel, S. M.(1994)。Six Common Non-Facilitating Teaching Behaviors。Teaching and the Case Method。Harvard Business School Press。  new window
2.McPherson, Maggie、Colin Beard(1999)。The Selection, Design and Use of Individualized Training Methods。Human Resource Development。London:Kogan Page。  new window
3.Stolovitch, Harold、Keeps, Erica(1998)。Implementation Phase: Performance Improvement Interventions。Moving from Training to Performance。San Francisco:Berrett-Koehler. The C.。  new window
4.丘昌泰(2009)。甚麼是公共管理個案教學法方法:教案、教師、教法、學習者角度的解析。地方政府公共管理個案選輯:第一輯。南投:行政院人事行政局地方行政研習中心。  延伸查詢new window
 
 
 
 
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