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題名:員工對全面品質管理的實施知覺與員工需求滿足之相關研究
書刊名:品質學報
作者:丁學勤 引用關係陳正男
作者(外文):Ting, Shueh-chinChen, Cheng-nan
出版日期:2002
卷期:9:1
頁次:頁117-145
主題關鍵詞:全面品質管理員工需求知覺Total quality managementNeeds satisfactionPerceive
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:57
  • 點閱點閱:17
期刊論文
1.陳耀茂(199708)。談TQM應具備的條件與重要事項。品質管制月刊,40-41。  延伸查詢new window
2.楊清秀(199602)。全方位品質管理的十項要則。品質管制月刊,47-49。  延伸查詢new window
3.Amsdem, R. T.、Amsdem, D. M.、Ferratt, T. W.(1996)。TQM: Core Paradigm Changes。Business Horizons,39(6),6-14。  new window
4.Berman, E. L.(2000)。Look to Internal Customers for Satisfaction。Industrial Management,42(6),5。  new window
5.Bobrow, E. E.(1991)。Reps and Recognition: Understanding What Motivates。Sales and Marketing Management,143(11),82-86。  new window
6.Bowen, D. E.、Lawler, E. E.(1992)。Total Quality-oriented Human Resource Management。Organization Dynamics,20(2),29-41。  new window
7.Burr, J. T.(199303)。A New Name for a Not-So-New Concept。Quality Progress,87-88。  new window
8.Buzacott, J. A.(1995)。A Perspective on New Paradigms in Manufacturing。Journal of Manufacturing Systems,14(2),118-125。  new window
9.Clinton, R. J.、Williamson, S.、Bethke, A. L.(1994)。Implementing Total Quality Management: The Role of Human Resource Management。SAM Advanced Management Journal,59(2),10-16。  new window
10.Dahlgaard, J. J.、Dahlgaard, S. M. P.(1999)。Integrating Business Excellence and Innovation Management: Developing a Culture for Innovation, Creativity and Learning。Total Quality Management,10(4/5),465-472。  new window
11.Dohbins, R. D.(1995)。A Failure of Methods, Not Philosophy。Quality Progress,28(7),31-33。  new window
12.Elbo, R. A. H.(199912)。In the Workplace: TQM and Labor Relations。Businessworld,1-3。  new window
13.Eskildsen, J. K.、Dahlgaard, J. J.(2000)。A Causal Model for Employee Satisfaction。Total Quality Management,11(8),1081-1094。  new window
14.Irani, Z.、Sharp, J. N.(1997)。Integrating Continuous Improvement and Innovation into a Corporate Culture: A Case Study。Technovation,17(4),199-206。  new window
15.Keys, D. E.(1991)。Five Critical Barriers To Successful Implementation of JIT and Total Quality Control。Industrial Engineering,23(1),22-25。  new window
16.Lam, S. S. K.(1995)。Total Quality Management Programs and Job Satisfaction in Hong Kong。International Journal of Management,12(1),96-101。  new window
17.Ludeman, K.(199212)。Using Employee Surveys to Revitalize TQM。Training,51-57。  new window
18.Madu, C. N.、Kuei, C. H.(199509)。The View of Quality: Middle Managers' Perspectives。Industrial Management,20-22。  new window
19.Miller, J. A.(199211)。Training Required to Support Total Quality Management。CMA Magazine,29。  new window
20.Pelletier, B. P.、Rahim, M. A.(1993)。Total Quality Management and Drawbacks of Incentive System: Fact or Fallacy?。Industrial Management,35(1),4-6。  new window
21.Persico, J. Jr.(198901)。Team Up for Quality Improvement。Quality Progress,33。  new window
22.Scotti, R.、Cohen, S.、Toppert, B.、DeSantas, M.(1993)。TQM and Participative Management Issues。Public Manager,22(3),70-72。  new window
23.Shea, C. M.、Howell, J. M.(1998)。Organizational Antecedents to the Successful Implementation of Total Quality Management: A Social Cognitive Perspective。Journal of Quality Management,3(1),3-24。  new window
24.Stratton, B.(1991)。The Value of Implementing Quality。Quality Progress,25(7),70-71。  new window
25.Strebel, P.(1996)。Why Do Employees Resist Change?。Harvard Business Review,74(3),86-92。  new window
26.Sullivan, L. P.(198605)。The Seven Stages in Company-wide Quality Control。Quality Progress,78。  new window
27.Utley, Dawn R.、Weatbrook, Jerry P. E.、Turner, Susan G.(1997)。The Relationship Between Herzberg's Two-Factor Theory and Quality Improvement Implementation。Engineering Management Journal,9(3),5-13。  new window
28.Wilkinson, A.、Allen, P.、Snape, E.(1991)。TQM and the Management of Labour。International Journal of Manpower,12(6),35-42。  new window
29.Witherill, J. W.、Kolak, J.(199605)。Is Corporate Re-Engineering Hurting Your Employees?。Professional Safety,28-32。  new window
30.Zeitz, Gerald、Johannesson, Russell、Ritchie, J. Edgar Jr.(1997)。An Employee Survey Measuring Total Quality Management Practices and Culture。Group and Organization Management,22(4),414-444。  new window
31.Garvin, David A.(1984)。What Does "Product Quality" Really Mean?。MIT Sloan Management Review,26(1),25-43。  new window
32.黃英忠、林哲宏(19961200)。員工對全面品質管理的知覺與工作生活品質之相關研究。品質學報,3(1),1-17。new window  延伸查詢new window
33.Saraph, Jayant V.、Benson, P. George、Schroeder, Roger G.(1989)。An Instrument for Measuring the Critical Factors of Quality Management。Decision Sciences,20(4),810-829。  new window
34.盧淵源、吳雪馥、張存金(19950500)。全面品質管理關鍵成功因素之研究。品質學報,2(1),77-100。new window  延伸查詢new window
35.Dow, D.、Samson, D.、Ford, S.(1999)。Exploding the myth: Do all quality management practices contribute to superior quality performance?。Production and Operations Management,8(1),1-27。  new window
36.黃國隆(19820600)。領導方式、工作特性、成就動機、內外控、專斷性與教師工作滿足的關係。教育與心理研究,5,47-75。new window  延伸查詢new window
會議論文
1.朱豔芳(1993)。以HRM成就TQM之探討。一九九三全面品質管理研討會。銘傳管理學院。  延伸查詢new window
2.Shieh, C. J.、Han, W. J.(2000)。The Impact of Total Quality Management on Employee Involvement and Job Performance。The First Management Innovation and Practices Conference,Aletheia University, R.O.C. 。  new window
研究報告
1.林尚平(1998)。影響組織社會化結果之因素--以實施全面品質管理組織為例 (計畫編號:NSC86-2416-H224-004)。  延伸查詢new window
2.林清河、周福星、劉漢容、譚伯群(1994)。新開發國家之全面品質管理之研究--台灣企業現況分析 (計畫編號:NSC82-0301-H006-044)。  延伸查詢new window
3.洪正芳(1997)。醫院員工對於組織落實戴明管理原則程度之認知與工作滿足感及組織認同感間之關係 (計畫編號:NSC86-2416-H224-002)。  延伸查詢new window
4.陳文賢(1995)。品質管理中領導統御與人力資源角色研究 (計畫編號:NSC84-2416-H004-017)。  延伸查詢new window
圖書
1.Boone, Louis E.、丁明勇、Kurtz, David L.(1997)。管理學。台北:滄海書局。  延伸查詢new window
2.Lawler, E. E. III、Mohrman, S. A.、Ledford, G. E. Jr.(1992)。Employee Involvement and Total Quality Management。San Francisco:Jossey-Bass。  new window
3.張緯良、Dessler, Gary(1996)。人力資源管理。台北:華泰書局。  延伸查詢new window
 
 
 
 
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