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題名:探討醫院改制後醫療從業人員對病人安全文化態度的影響
書刊名:健康管理學刊
作者:李麗珠徐均宏洪瑞清
作者(外文):Lee, Li-juHsu, Chun-hungHong, Jui-ching
出版日期:2012
卷期:10:2
頁次:頁189-199
主題關鍵詞:病人安全醫院改制組織文化Patient safetyHospital restructuringOrganizational culture
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:14
  • 點閱點閱:106
本研究旨在瞭解醫院改制轉型過程中醫療從業人員對病人安全文化態度的影響,未來可供醫院領導者在推動病人安全目標與時之參考,並作為管理領導之方針。以北部某地區教學醫院醫療從業人員為研究對象,以二年二次抽測方式由受試者以電腦線上填答,本橫斷性問卷採用美國德州大學發展的安全態度量表(Safety Attitudes Questionnaire, SAQ)六個構面,及美國保健政策研究機構(Agency for Healthcare Research and Quality, AHRQ)病安文化問卷三個構面,共九個構面41題項,經由調查資料了解不同體制之領導風格與制度規範下對院內醫療從業人員所呈現的影響。2011年共發放問卷164份,有效問卷回收率為72.56 %。2012年共發放問卷171份,有效問卷回收率為68.42%。對問卷回收的有效樣本採用獨立樣本t檢驗的方法進行資料分析,結果發現在Q7如果我是病人,我認為在這裡會受到十分安全的照護(p<.01),Q13本單位的文化會讓人很容易從別人的錯誤中汲取教訓(p<.05)Q28本院有做好新進人員訓練工作(p<.01)等均呈現出顯著差異。本研究醫院改制轉型時間尚未達一年,改制過程中領導者以融入文化、循序漸進方式帶領醫療從業人員轉型,醫療從業人員對病人安全文化的態度受醫院改制的影響不明顯,但對於病人在本院受到照護的安全程度、新人培訓工作滿意度、對組織文化是否很容易從別人的錯誤中汲取教訓的功能等三題項,醫療從業人員的態度反而產生負向變化,是否因改制而造成人員流動尚未平穩,有待後續進一步探討。
The purpose of this study is to understand the impact of hospital restructuring in the transition process to medical practitioners on patient safety culture attitudes, to available reference hospital leaders to promote patient safety objectives and strategies as the principles of management and leadership. Northern regional teaching hospital medical practitioners, computer online to the two secondary sample way by the subjects, the cross-sectional questionnaire development of the University of Texas Safety Attitudes Questionnaire(SAQ) six dimensions, and the U.S. health-care policy research organization (Agency for Healthcare Research and Quality, AHRQ) patient safety culture questionnaire three dimensions, 41 items for a total of nine dimensions, through the survey data to understand the different systems leadership style and the rules and norms of the hospital medical practitioners presented. 2011 issued a total of 164 questionnaires were valid questionnaires Effective response rate of 72.56%. 2012 a total of 171 questionnaires were distributed, the Effective response rate of 68.42%. The effective sample questionnaire recycled Data were analyzed using independent samples t-test was found in the Q7 If I were a patient, I think it will be here very safety of care (p <.01) Q13 culture of the unit will make the people are very easy to learn a lesson from the mistakes of others (p <.05) Q28 hospital have good new staff training (p <.01) all shows a significant difference. Conclusion: In this study, the hospital restructuring in transition time less than one year, the leader of the restructuring process to integrate into the culture, step-by-step to lead the transformation of medical practitioners, medical practitioners obvious impact of hospital restructuring and the attitude of the patient safety culture, but for patients by the degree of security of care in our hospital, a new training job satisfaction, organizational culture is very easy to learn a lesson from the mistakes of others function items, the attitude of medical practitioners but have a negative change.
期刊論文
1.李偉強、簡淑芬、陳玉枝、黃東波、李建賢、李壽東(20080600)。中文版病人安全態度問卷信效度分析。臺灣公共衛生雜誌,27(3),214-222。new window  延伸查詢new window
2.石崇良(2003)。病人安全之國際趨勢。醫策會會訊,4(1),8-10。  延伸查詢new window
3.Chen, I. C.、Li, H. H.(2010)。Measuring Patient Safety Culture in Taiwan Using the Hospital Survey onPatient Safety Culture (HSOPSC)。BMC Health Services Research,10(152)。  new window
4.Eland, I. A.、Belton, K. J.、Grootheest, A. C.、Meiners, A. P.、Rawlins, M. D.、Strieker, B. H.(1999)。Attitudinal Survey of Voluntary Reporting of Adverse Drug Reactions。British Journal of Clinical Pharmacology,48(4),623-627。  new window
5.Uttal, B.(1983)。The Corporate Culture Vultures。Fortune,108(8),66-72。  new window
6.Kushman, James W.(1992)。The Organizational Dynamics of Teacher Workplace Commitment: A Study of Urban Elementary and Middle Schools。Educational Administration Quarterly,28(1),5-42。  new window
7.Davies, H. T.、Mannion, R.、Nutley. S. M.,(2000)。Organizational culture and quality of health care。Quality in Health Care,9(2),111-119。  new window
學位論文
1.林慧娟(2008)。署立醫院轉型之研究(碩士論文)。國立東華大學。  延伸查詢new window
2.蔡培村(1980)。國中校長領導型式,教師人格特質與學校組織氣氛的關係(碩士論文)。國立政治大學。  延伸查詢new window
圖書
1.Department of Health(2000)。An Organisation with a Memory: Report of An Expert Group on Learning from Adverse Events in the NHS。London:The Stationary Office。  new window
2.行政院衛生署、財團法人醫院評鑑暨醫療品質策進會(2005)。九十四年度醫院執行病人安全工作目標之建議參考手冊。財團法人醫院評鑑暨醫療品質策進會。  延伸查詢new window
3.莊逸洲、黃崇哲(2000)。組織經營。臺北:華杏。  延伸查詢new window
4.Kohn, Linda, T.、Corrigan, Janet M.、Molla, S.(2000)。Institute of Medicine Report。Washington, DC:National Academy Press。  new window
5.莊逸洲、黃崇哲(2000)。醫療機構人力資源管理。台北:華杏。  延伸查詢new window
其他
1.行政院衛生署財團法人醫院評鑑暨醫療品質策進會2012病人安全文化調查資料分析回饋暨應用分享研討會課程資料,http://psc.tjcha.org.tw/ModuleIEQ/Default.aspx。  延伸查詢new window
 
 
 
 
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