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來源文獻資料
外文摘要
引文資料
題名:
Mining Customer Perceived Value of the Real Estate Agencies Industry to Build Electronic Commerce Platform
書刊名:
管理資訊計算
作者:
Lo, Jian-ming
/
Chen, Yin-ju
出版日期:
2013
卷期:
2:2
頁次:
頁129-137
主題關鍵詞:
Customer perceived value
;
Knowledge management
;
Push technology
;
顧客知覺價值
;
知識管理
;
電子商務
原始連結:
連回原系統網址
相關次數:
被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
排除自我引用:0
共同引用:0
點閱:3
With the popularity of the concept of marketing orientation, how to enhance customer perceived value becomes very important. With the development of network technology, transmitting information has moved from wire to wireless. E-Commerce and M-Commerce are the two major medium in the 21st century in electronic markets (e-markets). Because the characteristic of real estate agencies industry included individual ministrant, personal uniqueness, immobility of agency of the object and it is not easy to replace. Human cost of the total cost of the majority, is a labor-intensive industries, coupled with long been classified in the traditional service industries, so in the current pattern of E-commerce services, has not been valued by experts and scholars. Therefore, this study will be of real estate agencies industry as the background on how the industry, the use of E-commerce functionality, the website was developed by a new business models by the website management or to provide consumers with more service functions. Through the use of information technology, can reduce the cost of the customer to obtain the relevant information, increasing the overall interests, and thus effectively enhance the customer perceived value.
以文找文
期刊論文
1.
Hassanein, Khaled、Head, Milena(2007)。Manipulating Perceived Social Presence Through the Web Interface and Its Impact on Attitude Towards Online Shopping。International Journal of Human-Computer Studies,65(8),689-708。
2.
Goonetilleke, Ravindra S.、Shih, Heloisa Martins、On, Hung Kai、Fritsch, Julien(2001)。Effects of training and representational characteristics in icon design。International Journal of Human-Computer Studies,55(5),741-760。
3.
Kumar, Nanda、Benbasat, Izak(2002)。Para-social Presence and Communication Capabilities of a Web Site: A Theoretical Perspective。E-Service Journal,1(3),5-24。
4.
Shih, Hung-Pin(2006)。Technology-push and communication-pull forces driving message-based coordination performance。Journal of Strategic Information System,15(2),105-123。
5.
Straub, D. W.(1994)。The effect of culture on IT diffusion: e-mail and fax in Japan and the US。Information Systems Research,5(1),23-47。
6.
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7.
Gefen, D.、Straub, D. W.(1997)。Gender differences in perception and adoption of e-mail: an extension to the technology acceptance model。MIS Quarterly,21(4),389-400。
8.
Jensen, Carlos、Potts, Colin、Jensen, Christian(2004)。Privacy practices of Internet users: Self-reports versus observed behavior。International Journal of Human-Computer Studies,63,203-227。
9.
Totok, Alexander、Karamcheti, Vijay(2007)。Modeling of concurrent web sessions with bounded inconsistency in shared data。Journal of Parallel and Distributed Computing,67,830-847。
10.
Gu, Tao、Pung, Hung Keng、Yao, Jian Kang(2005)。Towards a flexible service discovery。Journal of Network and Computer Applications,28,233-248。
11.
Smith, R. G.、Farquhar, A.(2000)。The road ahead for knowledge management: an AI perspective。AI Magazine,21,17-40。
12.
Lavrac, Nada、Bohanec, Marko、Pur, Aleksander、Cestnik, Bojan、Debeljak, Marko、Kobler, Andrej(2007)。Data mining and visualization for decision support and modeling of public health-care resources。Journal of Biomedical Informatics,40,438-447。
13.
Kim, H. M.(2002)。Predicting how ontologies for the semantic Web will evolve。Communications of the ACM,45,48-54。
14.
Chung, Wingyan、Lai, Guanpi、Bonillas, Alfonso、Xi, Wei、Chen, Hsinchun(2008)。Organizing domain-specific information on the Web: An experiment on the Spanish business Web directory。International Journal of Human-Computer Studies,66,51-66。
15.
Vandermerwe, S.、Rada, J.(1988)。Servitization of business: Adding value by adding services。European Management Journal,6,314-324。
16.
Lloyd, Alison E.、Yip, Leslie S. C.、Luk, Sherriff T. K.(2011)。An examination of the differences in retail service evaluation between domestic and tourist shoppers in Hong Kong。Tourism Management,32,520-533。
17.
Maden, C.、Arikan, E.、Telci, E. E.、Kantur, D.(2012)。Linking Corporate Social Responsibility to Corporate Reputation: A Study on Understanding Behavioral Consequences。Procedia--Social and Behavioral Sciences,58,655-664。
18.
Macdonald, E. K.、Wilson, H.、Martinez, V.、Toossi, A.(2011)。Assessing value-in-use: A conceptual framework and exploratory study。Industrial Marketing Management,40(5),671-682。
19.
Chan, Susy S.、Wolfe, Rosalee J.、Fang, Xiaowen(2003)。Issues and strategies for integrating HCI in masters level MIS and e-commerce programs。International Journal of Human-Computer Studies,59,497-520。
20.
Jacob, F.、Ulaga, W.(2008)。The transition from product to service in business markets: An agenda for academic inquiry。Industrial Marketing Management,37,247-253。
21.
Quah, Jon Tong-Seng、Lim, Guey Long(2002)。Push selling-Multicast messages to wireless devices based on the publish/subscribe model。Electronic Commerce Research and Applications,1,235-246。
22.
Gefen, D.、Straub, D. W.(2003)。Managing user trust in B2C e-services。e-Service Journal,2(2),7-24。
圖書
1.
Adkinson, W. F.、Eisenach, J. A.、Lenard, T. M.(2002)。Privacyonline: a report on the information practices and policies of commercial web sites。Washington, DC:Progress and Freedom Foundation。
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