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題名：團隊成員多元性、成員交換關係及成員角色定義幅度對團隊品質之影響
書刊名：品質學報
作者：張文菁 引用關係／翁良杰 引用關係／藍庭國
作者(外文)：Chang, Wen-ching／Weng, Liang-chieh／Lan, Ting-kuo
出版日期：2014
卷期：21:1
頁次：頁33-55
主題關鍵詞：成員多元性；成員交換關係；角色定義幅度；成員工作品質；Team diversity；TMX；Role definition breadth；Teamwork quality
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:110
  • 點閱點閱:58
本研究以角色認知理論與社會交換理論為基礎，探討成員多元性、成員交換關係、角色定義幅度及團隊工作品質之間的關係。研究以臺灣電子製造與半導體、金融證券產險暨傳播等相關產業之工作團隊問卷抽樣對象，總共回收有效問卷362份，分屬42個團隊。結果發現：成員價值多元對於團隊工作品質之溝通、協調、貢獻、支持、努力與凝聚力皆有顯著負向影響。社會屬性多元的年齡對溝通與協調有顯著的負向影響。另外，角色定義幅度對於團隊工作品質亦具有部分顯著正向影響，顯示出團隊中的個別成員所持角色定義幅度越寬廣時，團隊工作品質越佳。這提供管理者在甄選員工或搭配團隊成員結構組合時的參考，以使團隊組織更多元且有活力化，令團隊運作更有效率。
This research was drawn from the role cognitive theory and social exchange theory to discuss the relationships among team diversity, TMX, role definition breadth, and team quality. A total of 362 valid respondens from 42 effective teams were employed into analysing. The results revealed that value diversity negatively relates to six dimensions of teamwork quality. Social category diveristy also negatively influences two dimensions of teamwork quality which are communication and coordination. Team members' role definition breadth partially influences six dimensions of teamwork quality indicating the wider role definition breadth teammates have, the better or higher teamwork quality they reach. These results provided a more open-minded view for managers to manage his teammate, and to apply it in selecting employees or teammates. It also made organizational operating more actively and efficiently.
期刊論文
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學位論文
1.王儷倩(2004)。團隊成員多元性、凝聚力、角色內行為與組織公民行為關係之研究(碩士論文)。中國文化大學。  延伸查詢new window
2.伍大佑(2004)。團隊品質與玩興氣氛對團隊創新之影響(碩士論文)。國立中山大學。  延伸查詢new window
3.林佳漶(2005)。知覺組織支持與組織公民行爲：角色定義幅度之中介效果(碩士論文)。中原大學，桃園。  延伸查詢new window
4.陳珮甄(2006)。內在動機與人格特質對團隊品質之影響(碩士論文)。國立中山大學。  延伸查詢new window
5.蔡達人(2001)。團隊多元化對知識分享、創造、創新績效之影響--以衝突為中介變項(碩士論文)。東吳大學，臺北。  延伸查詢new window
6.盧莉萍(2001)。虛擬團隊之團隊關係、任務特性與團隊承諾之研究(碩士論文)。元智大學，桃園。  延伸查詢new window
7.王淑貞(1999)。新進人員角色期望對其工作行為之影響--並檢驗「與主管關係」及「與同事關係」之干擾效果(碩士論文)。國立中央大學。  延伸查詢new window
8.蔡孟真(2003)。角色定義幅度與組織公民行為：前置要素之探討(碩士論文)。中原大學。  延伸查詢new window
9.王瑞申(2004)。關係品質、組織承諾與知識分享意願之關係研究(碩士論文)。義守大學。  延伸查詢new window
10.高三福(2001)。團隊文化與教練領導：質化與量化兩種研究途徑(博士論文)。國立臺灣師範大學。new window  延伸查詢new window
圖書
1.Hackman, J. R.(1990)。Groups that Work (and those that don’t): Creating Conditions for Effective Teamwork。Jossey-Bass, Sanfranciso, CA。  new window
2.Jackson, S.(1992)。Team composition in organization, Group Pross and Productivity。London：Saga。  new window
3.Triandis, H.、Kurowski, L.、Gelfanc, M.(1994)。Workplace diversity, Handbook of Industrial and Organizational Psychology。Palo Alto, CA：Consulting Psychologist Press。  new window
4.Turner, J. C.(1987)。Rediscovering the Social Group: A Selfcategorization Theory。Blackwell, Oxford, UK。  new window
5.Tyson, S.、Jackson, T.(1992)。The Essence of Organizational Behavior。Prentice Hall。  new window
6.Lewis, J. P.(1993)。How to Build and Manage a Winning Project Team。New York, NY：American Management Association。  new window
7.Quick, Thomas L.(1992)。Successful Team Building。New York：American Management Association。  new window
8.Steers, R. M.、Black, J. S.(1994)。Organizational behavior。New York, NY：Harper Collins College Publishers。  new window
9.McGrath, J. E.(1984)。Groups: Interaction and Performance。Prentice-Hall, Inc.。  new window
10.Robbins, Stephen P.(2001)。Organizational behavior。Prentice-Hall, Inc.。  new window
11.Organ, Dennis W.(1988)。Organizational Citizenship Behavior: The Good Soldier Syndrome。Lexington Press。  new window
12.Tajfel, Henri(1981)。Human Groups and Social Categories。Cambridge, Massachusetts：Cambridge University Press。  new window
13.Katz, Daniel、Kahn, Robert L.(1978)。The Social Psychology of Organizations。Wiley：Oxford University Press。  new window
圖書論文
1.Glick, W.、Miller C.、Huber, W.(1993)。The impact of upper echelon diversity on organizational performance。Organizational change and redesign。New York：Oxford University Press。  new window
2.Wittenbaum, G. M.、Stasser, G.(1996)。Management of information in small groups。What's Social about Social Cognition? Research on Socially Shared Cognition in Small Group。Thousand Oaks, CA：Sage。  new window
3.Turner, John C.(1982)。Towards a Cognitive Redefinition of the Social Group。Social Identity and Intergroup Relations。Cambridge：Cambridge University Press。  new window
4.Graen, George B.、Scandura, Terri A.(1987)。Toward a psychology of dyadic organizing。Research in organizational behavior。JAI Press。  new window
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6.Rosch, Eleanor H.(1978)。Principles of categorization。Cognition and Categorization。Lawrence Erlbaum Associates。  new window
 
 
 
 
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