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題名:探討專屬性資產、鑲嵌、非功能性衝突與投機行為對連鎖加盟業者續約意願之影響:以信任、依賴為中介變數
書刊名:商略學報
作者:吳立偉 引用關係林維峰
作者(外文):Wu, Li-weiLin, Wei-fong
出版日期:2015
卷期:7:1
頁次:頁1-18
主題關鍵詞:信任與依賴專屬性資產鑲嵌非功能衝突投機行為Trust and dependenceAsset specificityEmbeddednessDysfunctional conflictOpportunistic behavior
原始連結:連回原系統網址new window
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  • 共同引用共同引用:33
  • 點閱點閱:20
連鎖加盟構成近年來成長最快的零售業態,但連鎖加盟的快速擴張並非沒有挑戰。因此,不論是對加盟總部亦或是加盟者而言,續約之相關議題實不容小覷。本研究以專屬性資產、鑲嵌、非功能性衝突以及投機行作為影響因子,探討這些因子是否影響信任與依賴,並進而影響加盟者之續約意願。本研究共發放 230份問卷取得 202份有效問卷。結果顯示,專屬性資產、鑲嵌程度對信任以及依賴有正向影響效果,而非功能性衝突、投機行為則僅會對信任產生負向影響效果,信任與依賴則將會對續約意願產生影響。
Franchising constitutes the fastest growing retail format in history. However, the rapid expansion of franchising has not been without challenges. Thus, the renewal of the franchising agreement is an important issue for the franchisors and franchisees. This study uses asset specificity, embeddedness, dysfunctional conflict, and opportunistic behavior as factors and investigates their influence on trust and dependence and in turn affect the willingness of continuing. A total of 230 questionnaires were distributed and 202 valid questionnaires were collected. Results show that asset specificity and embeddedness positively affect trust and dependency. Dysfunctional conflict and opportunistic behavior negatively affect trust. Results also indicate that trust and dependency affect the willingness to renew franchise agreement.
期刊論文
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