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題名:意見領袖型態與人格特質分析
書刊名:行銷科學學報
作者:任立中 引用關係田寒光 引用關係邵功新
作者(外文):Jen, Li-chungTien, Han-kuangShao, Kung-hisn
出版日期:2011
卷期:7:1
頁次:頁1-19
主題關鍵詞:意見領袖聯合分析產品知識社會網絡分析Opinion leaderConjoint analysisProduct class knowledgeSocial network analysis
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:0
  • 點閱點閱:43
人際間口碑的傳播是消費者重視的資訊來源之一,而意見領袖的角色在口碑傳播的過程當中扮演了相當重要的角色。行銷人員若能深入挖掘出意見領袖型態,針對不同型態意見領袖做有效溝通,將有助於行銷溝通成本減低並提高整體傳播效果。本研究首先提出有別於傳統的衡量方式,利用聯合分析法模擬受訪者在面臨真實決策之時,從個人決策與群體決策是否相似的角度,判斷消費者是否為意見領袖。接著,依據這群意見領袖的社會網絡連結程度與產品專業知識認知程度,將他們分成四個類型:權威型、專家型、社會型、以及個人魅力型意見領袖。最後,檢視這四種不同類型意見領袖的人格特質如內外控傾向、自我監控程度和認知需求程度等,是否存在差異性。結果發現權威型與社會型意見領袖其人格特質具備較高自我監控,專家型與權威型意見領袖人格特質中更具有較高的認知需求,社會型與個人魅力型意見領袖人格特質則是具備外控傾向。行銷人員可依據不同類型意見領袖所具備的人格特質,量身打造不同的行銷策略,以提高行銷溝通的有效性。
Opinion leaders play a key role in interpersonal communication which is one of the most efficient ways to deliver product information through positive word-of-mouth. In this study, we first utilize conjoint analysis to measure the distance of individual and group's preference structure as an index of opinion leadership. Once the opinion leaders have been identified, we classify them into four categories: authoritativeness, social, expert, and charisma-type opinion leaders, based on the degree of the social network linkage and product knowledge. Finally, we investigate the the difference of personalities, such as locus of control, self-monitoring and need for cognition, foreach type of opinion leaders. The emplirical results show that authoritativeness-typeand social-type opinion leaders have higher degree of self-monitoring. Expert-type and authoritativeness-typeopinion leaders also havehigher degree ofneed forcognition. Social-type and charisma-type opinion leaderstend to have outerlocus of control characteristic. Marketers can use these results to adjust advertising strategy to communicate with and influence on each type of opinion leaders, and then let them to influence on more consumers. Therefore, the marketing strategy can be more efficient.
期刊論文
1.Summers, J. O.(1970)。The Identity of Women's Clothing Fashion Opinion Leaders。Journal of Marketing Research,7(2),178-185。  new window
2.King, Charles W.、Summers, John O.(1970)。Overlap of Opinion Leadership across Consumer Product Categories。Journal of Marketing Research,7(1),43-50。  new window
3.Brucks, M.(1985)。The Effects of Product Class Knowledge on Information Search Behavior。Journal of Consumer Research,12(1),1-16。  new window
4.Flynn, Leisa Reinecke、Goldsmith, Ronald E.、Eastman, Jacqueline K.(1996)。Opinion Leaders and Opinion Seekers: Two New Measurement Scales。Journal of the Academy of Marketing Science,24(2),137-147。  new window
5.Feick, L. F.、Price, L. L.(1987)。The Market Maven: A Diffuser of Marketplace Information。Journal of Marketing,51(1),83-97。  new window
6.Park, C. W.、Mothersbaugh, D. L.、Feick, L.(1994)。Consumer Knowledge Assessment。Journal of Consumer Research,21(1),71-82。  new window
7.Baumgarten, S. A.(1975)。The Innovative Communicator in the Diffusion Process。Journal of Marketing Research,12(1),12-18。  new window
8.Childers, T. L.(1986)。Assessment of the Psychometric Properties of an Opinion Leadership Scale。Journal of Marketing Research,23,184-189。  new window
9.Goldsmith, R. E.、Desborde, R.(1991)。A Validity Study of a Measure of Opinion Leadership。Journal of Business Research,22(1),11-19。  new window
10.Jacoby, J.(1974)。The Construct Validity of Opinion Leadership。Public Opinion Quarterly,38,81-89。  new window
11.Kiel, G. C.、Roger, A. L.(1981)。Dimensions of Consumer Information Seeking Behavior。Journal of Marketing Research,18,233-239。  new window
12.Mancuso, Joseph R.(1969)。Why not Create Opinion Leaders for New Product Introductions?。Journal of Marketing,33(3),20-25。  new window
13.Midgley, D. F.(1976)。A Simple Mathematical Theory of Innovative Behavior。The Journal of Consumer Research,3(1),31-41。  new window
14.Vernette, E.(2004)。Targeting Women's Clothing Fashion Opinion Leaders in Media Planning: An Application for Magazines。Journal of Advertising Research,44(1),90-107。  new window
15.Dodd, T. H.、Laverie, D. A.、Wilcox, J. F.、Duhan, D. F.(2005)。Differential Effects of Experience, Subjective Knowledge, and Objective Knowledge on Sources of Information used in Consumer Wine Purchasing。Journal of Hospitality & Tourism Research,29(1),3-19。  new window
16.Chan, K. K.、Misra, S.(1990)。Characteristics of the Opinion Leader: A New Dimension。Journal of Advertising,19(3),53-60。  new window
17.Corey, L. G.(1971)。People Who Claim to Be Opinion Leaders: Identifying their Characteristics By Self-Report。Journal of Marketing,35(4),48-53。  new window
18.Myers, J. H.、Robertson, T. S.(1972)。Dimensions of opinion leadership。Journal of Marketing Research,9(1),41-46。  new window
會議論文
1.Trepte, S.、Scherer, H.(2004)。What Do They Really Know? Differentiating Opinion Leaders into Dazzlers and Experts。The annual meeting of the International Communication Association。New Orleans, LA。  new window
圖書
1.Katz, E.、Lazarsfeld, P. F.(1955)。Personal Influence。The Free Press。  new window
2.DeVellis, Robert F.(1991)。Scale development: Theory and application。Sage。  new window
3.Weimann, G.(1994)。The Influentials: People Who Influence People。State University of New York Press。  new window
4.Rogers, Everett M.、Shoemaker, F. Flovd(1971)。Communication of Innovation: A Cross-Cultural Approach。New York, NY:Free Press。  new window
5.Berkman, H.、Gilson, C.(1986)。Consumer Behavior: Concepts and Strategies。Boston, MA:Kent Publishing Co.。  new window
6.Krackhardt, David(1992)。The Strength of Strong Ties: The Importance of Philos in Organizations。Harvard Business School Press。  new window
7.Scott, J.(2002)。Social Networks Critical Concepts in Sociology。London:Routledge Publication Inc.。  new window
8.Lazarsfeld, Paul F.、Berelson, Bernard R.、Gaudet, Hazel(1944)。The people's choice: How the voter makes up his mind in a presidential campaign。Duell, Sloan and Pearce。  new window
9.Rogers, Everett M.(1995)。Diffusion of innovations。Free Press。  new window
10.Engel, J. F.、Blackwell, R. D.、Miniard, P. W.(1995)。Consumer behavior。The Dryden。  new window
 
 
 
 
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