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題名:The Study of Customer-oriented Governmental Performance: Administrative Satisfaction at Nantou County Government Case Study
書刊名:政策與人力管理
作者:黃國敏 引用關係
作者(外文):Hwang, Edward K.
出版日期:2014
卷期:5:2
頁次:頁115-154
主題關鍵詞:南投縣地方政府施政民意度醜聞Nantou CountyLocal governmentAdministrative satisfactionScandal
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:3
  • 點閱點閱:6
期刊論文
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2.Yu, Chen-Hua(2012)。The Impact of President's Performance on Taiwan's Local Election-Analyzing the 2009 Magistrate Elections。Electoral Study,19(1),69-95。  new window
3.Zakaria, Z.(2011)。Relationship between Waste Disposal and Public Satisfaction in Local Authorities in Kedah。Canadian Social Science,7(4),53-57。  new window
4.Cheng, Su(2014)。Candidate Factor and Vote Choice: The Case of 2012 Presidential Election。Taiwan Democracy Quarterly,11(1),103-151。  new window
5.Lim, Kah-Yew(2011)。Is the Central Government Performance a Candy or a Poison? Empirical Evidence of Taiwan's Legislative Yuan By-Election。Election Research,18(2),31-57。  new window
6.Lin, Tsong-jyi(2007)。Analyzing Taiwan's Democracy。Electoral Study,14(1),61-84。  new window
7.Lin, Shoei-Po、Chen, Chih-Wei(1999)。Designing and Evaluating Entrepreneurial Government。The Chinese Public Administration,8(2),45-74。  new window
8.Tsai, Chang(2010)。The Impact Analysis of the Administrative Head's Performance: A Comparison of East Asian Countries。The Political Science Review,49,41-69。  new window
9.Volkwein, J.(1998)。Administrative Satisfaction and the Regulatory Climate at Public Universities。Research in Higher Education,39(1),43-63。  new window
10.Volkwein, J.、Parmley, K.(2000)。Comparing Administrative Satisfaction in Public and Private Universities。Research in Higher Education,41(1),95-116。  new window
11.Wang, Jong-Tian、Chen, Chin-Chun(2014)。Exploring the Factors Affecting Taiwan Citizens Trust in the Incumbent President。Taiwan Democracy Quarterly,11(2),1-38。  new window
12.Washington, D.(2011)。Tailoring VA Primary Care to Women Veterans: Association with Patient-Rated Quality and Satisfaction。Women's Health Issues,21(4),112-119。  new window
13.Watson, D.、Juster, R.、Johnson, G.(1911)。Institutionalized Use of Citizen Surveys in the Budgetary and Public policy-making Processes: A Small City Case Study。Public Administration Review,52(6),604-610。  new window
14.Wong, Seng-Le、Liu, Hsiang-Te(2003)。Reinventing Local Government and Benchmarking: An Analysis of Public Satisfaction of Taiwan's Local Government。The Chinese Public Administration Review,12(4),171-204。  new window
15.黃國敏(20030600)。Macroeconomic Impact on Partisanship in U.S.A.: A Political Economy Perspective。中國行政評論,12(3),95-118。new window  new window
16.Rabinowitz, G.、MacDonald, S. E.(198903)。A Directional Theory of Issue Voting。American Political Science Review,83(1),93-121。  new window
17.Huckfeldt, Robert、Sprague, John、Levin, Jeffrey(2000)。The Dynamics of Collective Deliberation in the 1996 Election: Campaign Effects on Accessibility, Certainty, and Accuracy。American Political Science Review,94(3),641-651。  new window
18.Huckfeldt, Robert、Ikeda, Ken'ichi、Pappi, Franz Urban(2000)。Political Expertise, Interdependent Citizens, and the Value Added Problem in Democratic Politics。Japanese Journal of Political Science,1(2),171-195。  new window
19.Ammons, D. N.(1995)。Overcoming the inadequacies of Performance Measurement in Local Government: The Case of Libraries and Leisure Services。Public Administration Review,55(1),37-47。  new window
20.Jacobs, L.、Shapiro, R.(1995)。Issues, Candidate Image and Priming: The Use of Private Polls in Kennedy's 1960 Presidential Canpaign。American Political Science Review,88,527-540。  new window
21.Melkers, J.、Thomas, J.(1998)。What Do Administrators Think Citizens Think? Administrator Predictions as An Adjunct to Citizen Surveys。Public Administration Review,58(4),327-334。  new window
22.Percy, S.(1986)。In Defense of Citizen Evaluations as Performance Measures。Urban Affairs Quarterly,22(1),66-83。  new window
23.Swindell, David、Kelly, Janet M.(2000)。Linking Citizen Satisfaction Data to Performance Measures: A Preliminary Evaluation。Public Performance and Management Review,24(1),30-52。  new window
24.Thompson, L.(1997)。Citizen Attitudes about Service Delivery Modes。Journal of Urban Affairs,19(3),291-302。  new window
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26.Miller, T.、Miller, M.(1992)。Assessing Excellence Poorly: The Bottom Line in Local Government。Journal of Policy Analysis and Management,114(4),612-623。  new window
27.Wholey, J.、Hatry, H.(1992)。The Case of Performance Monitoring。Public Administration Review,38(6),501-509。  new window
28.Stipak, B.(1977)。Attitudes and Belief Systems Concerning Urban Services。Public Opinion Quarterly,41(1),41-55。  new window
29.Stewart, J.、Clarke, M.(1987)。The Public Service Orientation: Issues and Dilemmas。Public Administration,65(2),161-177。  new window
30.Sears, David O.、Valentino, Nicholas A.(1997)。Politics Matters: Political Events as Catalysts for Preadult Socialization。The American Political Science Review,91(1),45-65。  new window
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32.Parks, R. B.(1984)。Linking Objective and Subjective Measures of Performance。Public Administration Review,44(2),118-127。  new window
33.Lovrich, N., Jr.、Taylor, G.(1976)。Neighborhood Evaluation of Local Government Services: A Citizen Survey Approach。Urban Affairs Quarterly,12(2),197-221。  new window
34.Korunka, C.、Carayon, P.、Sainfort, F.、Scharitzer, D.、Hoonakker, P.(2003)。Quality in the Public Sector from an Employee's Perspective: Results from a Transnational Comparison。Total Quality Management and Business Excellence,14(5),541-552。  new window
35.Converse, P. E.、Pierce, R. E.(1985)。Measuring Partisanship。Political Methodology,11(4),143-166。  new window
36.Brown, K.、Coulter, P. B.(1983)。Subjective and Objective Measures of Police Service Delivery。Public Administration Review,42(1),50-58。  new window
37.Abramson, Paul R.(1979)。Developing Party Identification: A Further Examination of Life-Cycle, Generational, and Period Effects。American Journal of Political Science,23(1),78-96。  new window
38.Gerber, Alan、Green, Donald Philip(1998)。Rational Learning and Partisan Attitudes。American Journal of Political Science,42(3),794-818。  new window
39.Kinder, Donald R.、Kiewiet, D. Roderick(1981)。Sociotropic Politics: The American Case。British Journal of Political Science,11,129-161。  new window
40.Yang, C.-C.(2003)。Improvement Actions Based on the Customers' Satisfaction Survey。TQM & Business Excellence,14(8),919-930。  new window
41.Lewis-Beck, Michael S.、Nadeau, Richard(2001)。National Economic Voting in U.S. Presidential Elections。Journal of Politics,63(1),159-181。  new window
會議論文
1.Bayly, R. D.(1999)。Reformation in Public Govemance-The British Experience。The Conference of Public Servants Resource Development, Examination Yuan,(會議日期: 1999/01/25-01/26)。台北:考試院。  new window
2.Deevy, Edward(1999)。The Challenge for the New Millennium: Building Resilient Rapid Response Public Service Organizations。The Conference of Public Servants Resource Development, Examination Yuan,考試院主辦 (會議日期: 1999/01/25-01/26)。Taipei。  new window
3.Cohen, S.、Eimicke, W.(1998)。The Use of Citizen Surveys in Measuring Agency Performance: The Case of the New York City Department of Parks and Recreation。The American Society for Public Administration annual meeting,(會議日期: 1998/05/09-05/13)。WA:Seatle。  new window
學位論文
1.林修全(2013)。影響總統施政滿意度因素之研究:2000-2012(碩士論文)。國立臺灣大學。  延伸查詢new window
圖書
1.Cohen, J. E.(1997)。Presidential Responsiveness and Public policymaking: The Public and the Policies that Presidents Choose。Michigan:The University of Michigan Press。  new window
2.Lineberry, R.(1977)。Equality and Urban Public policy: The Distribution of Municipal Services。CA:Sage。  new window
3.Rosenstone, S. J.、Hansen, J. M.(1992)。Mobilization, Participation, and Democracy in American。New York:Macmillan。  new window
4.Kakabadse, A. P.(1988)。Management Development and the Public Sector: An European Perspective。Gower。  new window
5.Yeric, Jerry L.、Todd, John R.(1983)。Public Opinion: The Visible Politics。Itasca, Ill.:Peacock Publishers, Inc.。  new window
6.Keith, B. E.、Magleby, D. B.、Nelson, C. J.、Orr, E.、Westlye, M. C.、Wolfinger, R. E.(1991)。The Myth of The Independent Voter。Berkeley, CA:University of California Press。  new window
7.Swindell, D.(1999)。City of Dayton, Ohio: Volume I: Parks, Recreation, and Cultural Affairs Survey, 1998。Dayton, OH:Center for Urban and Public Affairs。  new window
8.Berelson, Bernard R.、Lazarsfeld, Paul F.、McPhee, William(1954)。The Voting: A Study of Opinion Formation in a Presidential Campaign。Chicago, IL:University of Chicago Press。  new window
9.Duffy, M.、Goodgame, D.(1992)。Marching in Palace: The Status Quo Presidency of George Bush。NY:Simon and Schuster。  new window
10.Fowler, F., Jr.(1974)。Citizen Attitudes toward Local Government, Services, and Taxes。Massachusetts:Baillinger。  new window
11.Miller, T.、Miller, M.(1991)。Citizen Surveys: How to Do Them, How to Use Them, What They Mean。Washington, D.C.:International City/County Management Association。  new window
12.Martin, L.、Kettner, P.(1996)。Measuring the Performance of Human Service Programs。Newbury Park, California:Sage。  new window
13.Reeves, Richard(1993)。President Kennedy: Profile of Power。New York, NY:Touchstone。  new window
14.Woodward, B.(1995)。The Agenda: Inside the White House。New York:Pocket Books。  new window
15.Shafritz, Jay M.、Russell, Edward W.(1997)。Introduction to Public Administration。Essex:Longman。  new window
16.Lyons, W. E.、Lowery, David、DeHoog, R. H.(1992)。The Politics of Dissatisfaction: Citizens, Services, and Urban Institutions。Armonk, NY:M. E. Sharpe。  new window
17.Lawton, A.、Rose, A.(1991)。Organization and Management in the Public Sector。London:Pitman。  new window
18.Crew, R.(1992)。Politics and Public Management: An Introduction。MN:West。  new window
19.Abramson, Paul R.(1983)。Political Attitudes in America: Formation and Change。San Francisco, CA:W. H. Freeman and Company Press。  new window
20.Erikson, Robert S.、Tedin, Kent L.(1995)。American Public Opinion。Allyn and Bacon。  new window
21.Monroe, Alan D.(1975)。Public Opinion in America。New York:Dodd, Mead and Company。  new window
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23.Milbrath, Lester W.、Goel, Madan L.(1977)。Political participation: How and why people get involved in politics?。Chicago:Rand McNally College Pub. Co.。  new window
24.Fiorina, Morris P.(1981)。Retrospective Voting in American National Elections。Yale University Press。  new window
25.Osborne, David、Gaebler, Ted(1992)。Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector。Addison-Wesley Publishing Company。  new window
26.Osborne, David、Plastrik, Peter(1997)。Banishing Bureaucracy: The Five Strategies for Reinventing Government。Addison-Wesley Publishing Company, Inc.。  new window
27.Stone, William F.、Schaffner, P. E.(1988)。The Psychology of Politics。New York:Springer-Verlag。  new window
28.Campbell, Angus、Converse, Philip E.、Miller, Warren E.、Stokes, Donald E.(1960)。The American Voter。The University of Chicago Press。  new window
圖書論文
1.Fiorina, Morris P.(1984)。Explorations of a Political Theory of Party Identification。Controversies in Voting Behavior。Washington, DC:Congressional Quarterly Press。  new window
2.Miller, W. E.(1976)。The Cross-National Use of Party Identification As A Stimulus to Political Inquiry。Party Identification and Beyond: Representations of Voting and Party Competition。New York:John Wiley and Sons。  new window
3.Sears, David O.(1993)。Symbolic Politics: A Socio-Psychological Theory。Explorations in Political Psychology。Durham, NC:Duke University Press。  new window
4.Gianakis, G.、McCue, C.(1997)。Local Government Capacity Building through Performance Measurement。Handbook of Local Government Administration。New York:Marcel Dekker。  new window
5.Converse, Philip E.(1964)。The Nature of Belief Systems in Mass Publics。Ideology and Discontent。Free Press。  new window
 
 
 
 
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