| 期刊論文| 1. | 羅伯．柯普朗、麥可．波特(2011)。為醫界把脈。哈佛商業評論，61，41-55。 延伸查詢 | 圖書| 1. | 麥可．波特、伊莉莎白．泰絲柏格、李振昌、羅耀宗(2014)。醫療革命--善用競爭策略創造醫病雙赢的療護體制。遠見天下文化出版股份有限公司。 延伸查詢 | | 2. | Kesserer, D. M.、Kalk, C. A.(1973)。Strategy for Evaluation Health Service。Washington：National Academy of Science, Institute of Medicine。  | | 3. | Brenda, W.(2009)。Using Tracer Methodology to Conduct Internal Assessments。Accreditation & Research Development Officer, DAP。 | | 4. | Blazey, M. L.(2009)。Insights to Performance Excellence 2009-2010。ASQ Quality press。 | | 5. | Tapping, D.、Kozlowski, S.、Archbold, L.、Sperl, Todd(2009)。Value Stream Management for Lean Healthcare。Chelsea MI：MCS Media, Inc。 | | 6. | Mills, G.、Fry, H. M.(2012)。Environment of Care-Essentials for Healthcare Care。USA：Joint Commission Resource。 | | 7. | Burger, M.(20090430)。Tracers: Tips, Tools, and Techniques。Indiana Association for Healthcare Quality。 | | 8. | Halvorsen, M.、Pejakovich, P.(2008)。Tracer Methodology_Frontline Strategies to prepare for JCI Survey。Marblehead, MA：Hcpro, Inc。 | 其他| 1. | Stony Brook University Hospital(2006)。Translating Institutional Goal-Setting and Benchmarking to the Bedside: Dashboards, Clinical Service Groups and Goal Sheets。 | | 2. | Calloway, S. D.，CMS HOSPITAL CONDITIONS OF PARTICIPATION(2014)。President of Patient Safety and Education Consulting，sdilll@columbus.rr.com。 | | 3. | Chinese Hospital。Use of Modified LACE Tool to Predict and Prevent Hospital Readmissions，http://greatplainsqin.org/wp-content/uploads/2015/01/Use-of-Modified-LACETool-to-Predict-and-Prevent-Hospital-Readmissions.pdf。 | | 4. | Know Quotes，http://www.brainyquote.com/quotes/keywords/know.html。 | | 5. | ECRI Institute。Health Devices: TOP 10 HEALTH TECHNOLOGY HAZARDS FOR 2014，https://www.ecri.org/Forms/Documents/2014_Top_10_Hazards_Executive_Brief.pdf' https://www.ecri.org/Forms/Documents/2014_Top_10_Hazards_Executive_Brief.pdf。 | |