近年智慧型手機的興起，帶給人們更快速、便利的資訊傳播方式，也影響著人們的生活習慣，即時通訊軟體的盛行也拉近了人與人的距離，本研究以LINE為例，在傳播功能的基礎下，用「使用者行為」、「使用功能滿意度」、「知覺價值」、「人際關係」等四大構面來探討現代的人與科技產品的關係與影響，有人擔憂過度使用即時通訊軟體，會造成人際關係的偏差，但經過研究調查後發現，使用即時通訊軟體產生的負面影響沒有想像中的大。

In these years, the rise of the smart phone brings human more fast and more convenient way to transfer the information. Base on the function of communication, and take ＂LINE＂ as an example, using ＂the behavior of the users＂, ＂the satisfaction of the function＂, ＂the value of the conscious＂ and ＂interpersonal relationship＂ to discuss the effect of the people in the world today and the technology products. Some people are worry about using instant message application for a long time, it would deflect the interpersonal relationship. After the research, the negative impact of using the instant message application is not significant than we imagine.