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題名:博物館動態展示品與使用者經驗
書刊名:博物館學季刊
作者:呂佳珍 引用關係張雅甯
作者(外文):Lu, Chia-chenChang, Ya-ning
出版日期:2015
卷期:29:3
頁次:頁89-102
主題關鍵詞:博物館動態展示品互動設計使用者經驗Dynamic museum exhibitsInteractive designUser experience
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(5) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:5
  • 共同引用共同引用:55
  • 點閱點閱:33
博物館動態展示品的類型是影響學習的重要因素。展示品除了靜態展示輔以文字解說之外,透過互動的方式,能讓參觀者實際操作,瞭解或體驗各種科學概念、科技發展或是文化歷史背景。然而,目前有關博物館展示品的人機互動與使用者經驗研究卻相當缺乏。本研究之目的即在於瞭解現有博物館之動態展示品,其互動設計類型與使用者經驗之探討,使用者經驗包含使用性、愉悅性與滿意度。研究經文獻探討與專家討論後,針對國立自然科學博物館的科學中心的動態展示品,分為活化、操作、參與、互動式等四大類。隨後採用實地研究法進行問卷調查,共蒐集 34位受測樣本進行分析。統計結果發現參與式動態展示品的使用性最好,其次為活化式、互動式,最後為操作式。參與式動態展示品是讓參觀者直接進入到一個場域空間,參觀者可以立刻感受到場域的改變來自於本身的參與而有所差異,不需要指示牌的步驟說明。相反的,操作式動態展示品被認為是比較難以使用的互動模式,主要原因為操作式展示品和參觀者的互動是屬於單向互動且間接式回饋。 4種動態展示品有良好的愉悅性或主觀滿意度,但彼此之間則無顯著差異,更多研究意涵於本文中說明。
Dynamic museum exhibits are an important factor in the learning process. In contrast to static displays with textual information, dynamic displays are interactive, allowing visitors to be involved in their operation to obtain information and experience scientific concepts, technological developments, and cultural and historical backgrounds. To date, research on museum exhibits that incorporate human-computer interactive displays and their relationship with the user experience is scant. The aims of the present study were to explore current dynamic museum exhibits and discuss interactive design and the user experience. The user experience consists of factors related to usability, pleasure, and satisfaction. Based on a review of the literature and expert evaluations, the dynamic exhibits in the Science Center of the National Museum of Natural Science were classified into four groups: activated, operable, interactive, and participative. A survey was administered to 34 participants using field research methods. The results indicated that optimal usability is achieved through participative exhibits, followed by activated, interactive, and operable exhibits. Participative exhibits enable visitors to perceive an immediate change when they enter a space, facilitating the user experience without instruction. In contrast, operable exhibits are considered more difficult to understand, when compared with interactive exhibits, as they involve unidirectional interaction and indirect feedback. The levels of pleasure and satisfaction experienced by visitors were good, with no significant differences in these levels among the four types of dynamic exhibits. Finally, the research implications are discussed.
期刊論文
1.Gosling,D. C.、黃世輝(199004)。媒體與使用模式的選擇。博物館學季刊,4(2),49-53。new window  延伸查詢new window
2.許世璋、林宜君(20050400)。太魯閣國家公園兒童環境教育館遊客參觀偏好與行為特性之研究。博物館學季刊,19(2),41-64。new window  延伸查詢new window
3.Sandifer, C.(2003)。Technological novelty and open-endedness:Two characteristics of interactive exhibits that contribute to the holding of visitor attention in a science museum。Journal of Research in Science Teaching,40(2),121-137。  new window
4.Jordan, P. W.(1998)。Human factors for pleasure in product use。Applied Ergonomics,29(1),25-33。  new window
5.周書暉、林佑全(20110700)。結合情境與情緒:人機互動理論沿革與發展。傳播與管理研究,11(1),29-68。new window  延伸查詢new window
6.周瑋慈、鄭文皇(2013)。多媒體研究的新趨勢:使用者體驗。中央研究院周報,1408,4-6。  延伸查詢new window
7.張崇山(20080900)。展示效果之評量研究:以國立科學工藝博物館「2007科學季--科技臺灣驚嘆號」特展為例。科技博物,12(3),85-110。new window  延伸查詢new window
8.Jeong, J. H.、Lee, K. H.(2006)。The physical environment in museums and its effects on visitors'€™ satisfaction。Building and Environment,41(7),963-969。  new window
9.Law, E. L. C.、van Schaik, P.(2010)。Modelling user experience: An agenda for research and practice。Interacting with computers,22(5),313-322。  new window
10.張崇山(20091200)。博物館互動式展示之思與辨。科技博物,13(4),5-16。new window  延伸查詢new window
11.王啟祥(20081000)。博物館觀眾學習成果與影響研究的發展與啟示。博物館學季刊,22(4),91-107。new window  延伸查詢new window
12.吳淑華(20040900)。展示構成與觀眾行為之研究:以臺灣鐵道之旅特展為例。科技博物,8(3),3-31。new window  延伸查詢new window
13.王啟祥、于瑞珍(20071200)。運用RFID系統探討博物館觀眾參觀行為影響因素之研究。科技博物,11(4),19-40。new window  延伸查詢new window
會議論文
1.李怡賢、李明聰(2008)。從博物館實體環境設計對參訪者滿意度之研究。第10 屆休閒、遊憩、觀光學術研討會暨國際論壇,(會議日期: 9月19日)。臺中:靜宜大學。  延伸查詢new window
學位論文
1.陳映全(2011)。手持式衛星導航介面風格與使用者經驗(碩士論文)。華梵大學。  延伸查詢new window
圖書
1.Borun, M.(2003)。Summative Evaluation of Space Command Exhibition。Philadelphia:Franklin Science Museum。  new window
2.Hein, G.(2003)。Final Summary Evaluation Report: Traits for Life。San Francisco:The Exploratorium。  new window
3.Kristof, Ray、Satran, Amy(1995)。Interactivity by design: Creating & Communicating with new media。Adobe Press。  new window
4.Falk, John H.、Dierking, Lynn D.(1992)。The museum experience。Washington, DC:Whalesback Books。  new window
5.Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。  new window
其他
1.國立自然科學博物館(2012)。科學探索文宣,http://www.nmns.edu.tw/common/B-pub/brochure/ScienceCenter-B1.pdf, 2012/02/08。  延伸查詢new window
2.國立自然科學博物館(2012)。國立自然科學博物館為民服務白皮書,www.nmns.edu.tw/common/A-rule/pdf/2012WhiteBook.pdf, 2012/02/08。  延伸查詢new window
3.Garrett, J. J.(2004)。The Elements of User Experience: User-centered Design for the Web,http://www.jjg.net/elements, 2015/05/08。  new window
4.QUIS(2012)。Questionnaire for User Interaction Satisfaction,http://lap.umd.edu/quis/, 2012/02/08。  new window
圖書論文
1.Bitgood, S.(1993)。Putting the horse before the cart: A conceptual analysis of educational exhibits。Museum Visitor Studies in the 90ths。London:Science Museum。  new window
2.McManus, P. M.(1994)。Families in museums。Towards the Museum of the Future: New European Perspective。Routledge Limited。  new window
3.Brooke, J.(1996)。SUS: A "quick and dirty" usability scale。Usability evaluation in industry。Taylor & Francis。  new window
 
 
 
 
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