| 期刊論文1. | 佐藤和美(20111000)。日台関係における「人の移動」--来台日本人観光客の動向と台湾の観光競争力。真理大學人文學報,11,93-109。 延伸查詢![new window](/gs32/images/newin.png) | 2. | Chon, K.(1989)。Understanding recreational travelers' motivation, attitude and satisfaction。The Tourist Review,44(1),3-7。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 3. | Leiper, Neil(1990)。Tourist attraction system。Annals of Tourism Research,17(1),367-384。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 4. | Wirtz, J.、Mattila, A. S.、Tan, R. L. P.(2000)。The moderating role of target-arousal on the impact of affect on satisfaction-an examination in the context of service experiences。Journal of Retailing,76(3),347-365。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 5. | LaTour, S. A.、Peat, N. C.(1979)。Conceptual and Methodological Issues in Satisfaction Research。Advances in Consumer Research,6,431-437。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 6. | 山本賢二(2008)。高校生の対中イメージ変化と中国情報源--中国修学旅行を終えた日本大学三島高等学校2年生の場合。現代中国事情:日本と中国の円滑なコミュニケーションを目指して,19,55-64。 延伸查詢![new window](/gs32/images/newin.png) | 7. | 佐藤和美(20140700)。台湾と日本をめぐる「人の移動」--在留資格の日台非対称性と国民感情主導の観光動向。人文社會學報,15,1-32。 延伸查詢![new window](/gs32/images/newin.png) | 8. | 相川充(2007)。高校生の海外修学旅行が訪問国に対するイメージと国際理解に及ぼす効果。東京学芸大学紀要,58,81-90。 延伸查詢![new window](/gs32/images/newin.png) | 9. | Echtner, C. M.、Ritchie, J. R. B.(2003)。The Meaning and Measurement of Destination Image。The Journal of Tourism Studies,14(1),37-47。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 10. | Jamaludin, M.、Johari, S.(2012)。Examining structural relationship between destination image, tourist satisfaction and destination loyalty。International Journal of Independent Research and Studies,1(3),89-96。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 11. | Neal, J. D.、Gursoy, D.(2008)。A Multifaced Analysis of Tourism Satisfaction。Journal of Travel Research,47,53-62。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 12. | Yüksel, A.、Yüksel, F.(2001)。The Expectancy-Disconfirmation Paradigm: A Critique。Journal of Hospitality & Tourism Research,25(2),107-131。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 13. | Oliver, R. L.、Swan, J. E.(1989)。Consumer perceptions of interpersonal equity and satisfaction in transactions: A field survey approach。Journal of Marketing,53(2),21-35。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 14. | Tse, David K.、Wilton, Peter C.(1988)。Models of Consumer Satisfaction Formation: An Extension。Journal of Marketing Research,25(2),204-212。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 15. | Yu, Yi-Ting、Dean, Alison(2001)。The contribution of emotional satisfaction to consumer loyalty。International Journal of Service Industry Management,12(3),234-250。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 16. | Oliver, Richard L.(1980)。A Cognitive Model for the Antecedents and Consequences of Satisfaction Decisions。Journal of Marketing Research,17(4),460-469。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 17. | Yoon, Yooshik、Uysal, Muzaffer(2005)。An Examination of the Effects of Motivation and Satisfaction on Destination Loyalty: a structural model。Tourism Management,26(1),45-56。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 研究報告1. | Blanke, J.、Chiesa, T.(2013)。The Travel & Tourism Competitiveness Report 2013: Reducing Barriers to Economic Growth and Job Creation。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 圖書1. | Swarbrooke, J.、Horner, S.(2007)。Consumer behaviour in tourism。Butterworth-Heinemann。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 2. | Heskett, James L.、Sasser, W. Earl Jr.、Schlesinger, Leonaed A.(1997)。The Service Profit Chain。New York:Free Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 3. | Pitchford, S.(2008)。Identity tourism: imaging and imagining the nation。Bingley:North America。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 4. | Uysal, M.(1994)。Global tourist behavior。New York:International Business Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 圖書論文1. | Pizam, Abraham(1994)。Monitoring Customer Satisfaction。Food and Beverage Management: A Selection of Readings。UK:Oxford。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 2. | Prebensen, N. K.(2004)。The Evaluation of Norwegians’ Trip Satisfaction toward Southern European Destinations。Advances in Hospitality and Leisure。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | |