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題名:A Model of Taiwanese College Student Tourists' Intention to Use Mobile Technology
書刊名:觀光休閒學報
作者:周子敬林楷
作者(外文):Chou, Rejoice Tzu-chinLin, Kai
出版日期:2015
卷期:21:1
頁次:頁79-102
主題關鍵詞:觀光意圖顧客滿意行動科技驗證性因素分析結構方程模式Tourist intentionsCustomer satisfactionMobile technologyConfirmatory factor analysisStructural equation modeling
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:9
期刊論文
1.Juhl, H. J.、Kristensen, K.、Ostergaard, P.(2002)。Customer Satisfaction in European Food Retailing。Journal of Retailing and Consumer,9(6),327-334。  new window
2.Turel, O.、Serenko, A.(2006)。Satisfaction with mobile services in Canada: An empirical investigation。Telecommunications Policy,30(5/6),314-331。  new window
3.Vlachos, P. A.、Vrechopoulos, A. P.(2008)。Determinants of Behavioral Intentions in the Mobile Internet Services Market。Journal of Services Marketing,22(4),280-291。  new window
4.Choi, Thomas Y.、Eboch, K.(1998)。The TQM paradox: Relations among TQM practices, plant performance, and customer satisfaction。Journal of Operations Management,17(1),59-75。  new window
5.Kim, M. K.、Park, M. C.、Jeong, D. H.(2004)。The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services。Telecommunications Policy,28(2),145-159。  new window
6.Kim, D.-Y.、Park, J.、Morrison, A. M.(2008)。A model of traveller acceptance of mobile technology。International Journal of Tourism Research,10(5),393-407。  new window
7.Forza, C.、Filippini, R.(1988)。TQM impact on quality conformance and customer satisfaction: A causal model。International Journal of Production Economics,55(1),1-20。  new window
8.Gretzel, U.、Jamal, T.(2009)。Conceptualizing the creative tourist class: Technology, mobility, and tourism experiences。Tourism Analysis,14(4),471-481。  new window
9.Kim, J. S.、Kizildag, M.(2011)。M-learning: Next generation hotel training system。Journal of Hospitality and Tourism Technology,2(1),6-33。  new window
10.Lee, J.、Mills, J. E.(2010)。Exploring tourist satisfaction with mobile experience technology。International Management Review,6(1),91-111。  new window
11.Oppermann, R.、Specht, M.(1999)。A nomadic information system for adaptive exhibition guidance。Archives and Museum Informatics,13(2),127-138。  new window
12.Pandey, N.、Srivastava, V.(2013)。Factors affecting tourists' intention to purchase: A study of Indian domestic tourists。International Journal of Indian Culture and Business Management,6(3),314-329。  new window
13.Prud'homme, B.、Raymond, L.(2013)。Sustainable development practices in the hospitality industry: An empirical study of their impact on customer satisfaction and intentions。International Journal of Hospitality Management,34,116-126。  new window
14.Terblanche, N. S.(2006)。The relationship between customer satisfaction and loyalty: An application of American Customer Satisfaction Index in the South Africa fast food industry。Management Dynamics,15(2),31-42。  new window
15.Trakulmaykee, N.、Baharudin, A. S.、Arshad, M. R. M.(2013)。Effects of mobile design quality and innovation characteristics on intention to use mobile tourism guide。International Journal of Computer, Control, Quantum and Information Engineering,7(1),84-88。  new window
16.Wang, D.、Xiang, Z.、Fesenmaier, D. R.(2014)。Adapting to the mobile world: A model of smartphone use。Annals of Tourism Research,48,11-26。  new window
17.Xue, L.、Yen, C. C.、Chang, L.、Chan, H. C.、Tai, B. C.、Tan, S. B.、Duh, H. B. L.、Choolani, M.(2012)。An exploratory study of ageing women's perception on access to health informatics via a mobile phone-based intervention。International Journal of Medical Informatics,81(9),637-648。  new window
18.Gerpott, Torsten J.、Rams, Wolfgang、Schindler, Andreas(2001)。Customer Retention, Loyalty, and Satisfaction in the German Mobile Cellular Telecommunications Market。Telecommunications Policy,25(4),249-269。  new window
19.Fornell, Claes、Johnson, Michael D.、Anderson, Eugene W.、Cha, Jaesung、Bryant, Barbara Everitt(1996)。The American Customer Satisfaction Index: Nature, Purpose, and Findings。Journal of Marketing,60(4),7-18。  new window
20.Johnson, M. D.、Gustafsson, A.、Andreassen, T. W.、Lervik, L.、Cha, J.(2001)。The evolution and future of national customer satisfaction index models。Journal of Economic Psychology,22(2),217-245。  new window
21.Brady, M. K.、Cronin, J. J. Jr.、Brand, R. R.(2002)。Performance-only measurement of service quality: a replication and extension。Journal of Business Research,55(1),17-31。  new window
22.Zhao, Ling、Lu, Yaobin、Zhang, Long、Chau, Patrick Y. K.(2012)。Assessing the effects of service quality and justice on customer satisfaction and the continuance intention of mobile value-added services: An empirical test of a multidimensional model。Decision Support System,52(3),645-656。  new window
23.Ajzen, Icek(1991)。The Theory of Planned Behavior。Organizational Behavior and Human Decision Processes,50(2),179-211。  new window
24.Anderson, Eugene W.、Fornell, Claes、Lehmann, Donald R.(1994)。Customer satisfaction, market share, and profitability: Findings from Sweden。Journal of Marketing,58(3),53-66。  new window
會議論文
1.Douglas, A.、Lubbe, B. A.(2014)。Mobile devices as a tourism distribution channel: Perceptions of visitors to national parks in South Africa。The meeting of the Information and Communication Technologies in Tourism 2014。Dublin。  new window
2.Rodseth, J.、Jenssen, G. D.、Moen, T.、Asmundvaag, B.(2001)。ICT in road traffic。Sydney。  new window
研究報告
1.Ministry of Education(2014)。Student numbers of college students for 102 school year。  new window
2.Ministry of the Interior(2014)。Monthly bulletin of interior statistics。  new window
3.National Communications Commission(2014)。Annual statistical report of telecommunications。  new window
圖書
1.Ajzen, Icek(1988)。Attitudes, Personality and Behavior。Dorsey Press。  new window
2.(2001)。The American customer satisfaction index (ACSI) methodology report。Ann Arbor, Ml:The Regents of the University of Michigan。  new window
3.Reichheld, Fredrick F.(1996)。The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value。Harvard Business School Press。  new window
4.Ajzen, Icek、Fishbein, Martin(1980)。Understanding Attitudes and Predicting Social Behavior。Prentice-Hall, Inc.。  new window
5.Hair, J. F.、Anderson, R. E.、Tatham, R.、Black, W. C.、Babin, B. J.(2010)。Multivariate Data Analysis with Readings。Prentice Hall International。  new window
其他
1.comScore(2012)。Report on 2012 mobile future in focus,http://www.iab.net/media/file/comScore%2B2012%2BMobile%2BFuture%2Bin%2BFocus.pdf。  new window
2.comScore(2013)。comScore reports December 2013 mobile subscriber market share,https://www.comscore.com/lnsights/Press_Releases/2014/2/comScore_Reports_December_2013_US_Smartphone_Subscriber_Market_Share。  new window
3.comScore(2014)。comScore reports March 2014 smart phone subscriber market share,https://www.comscore.com/lnsights/Market-Rankings/comScore-Reports-March-2014-US-Smartphone-Subscriber-Market-Share。  new window
4.United Nations' World Tourism Organization(2014)。UNWTO tourism highlights,http://mkt.unwto.org/publication/unwto-tourism-highlights-2014-edition。  new window
圖書論文
1.Corona, B.、Winter, S.(2001)。Navigation information for pedestrians for city maps。Gl in Europe: Integrative-interoperable-interactive。Brno:Masaryk University Press。  new window
2.Eriksson, O.(2002)。Location based destination information for the mobile tourist。Information and communication technologies in tourism 2002。Innsbruck:Springer-Verlag。  new window
3.Gretzel, U.(2010)。Travel in the network: Redirected gazes, ubiquitous connections and new frontiers。Post-global network and everyday life。New York:Peter Lang。  new window
4.Gretzel, U.、Fesenmaier, D. R.、O'Leary, J. T.(2006)。The transformation of consumer behaviour。Tourism business frontiers: Consumers, products and industry。Burlington, MA:Elsevier。  new window
5.Ajzen, Icek(1985)。From intentions to actions: A theory of planned behavior。Action Control: From Cognition to Behavior。Springer-Verlag。  new window
 
 
 
 
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