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題名:Relationships among Service Quality, Value, and Student Athlete Satisfaction at Taiwan’s National Tug of War Competition
書刊名:Contemporary Management Research
作者:Lee, De-jenHsieh, Li-wenCheng, Eva Hui-ping
出版日期:2016
卷期:12:3
頁次:頁275-287
主題關鍵詞:Service qualityPerceived event valueSatisfactionTug of war competitions
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:3
期刊論文
1.He, Hongwei、Li, Yan(2010)。Key service drivers for high-tech service brand equity: The mediating role of overall service quality and perceived value。Journal of Marketing Management,27(1/2),77-99。  new window
2.Ledden, L.、Kalafatis, S. P.、Mathioudakis, A. M.(2011)。The idiosyncratic behavior of service quality, value, satisfaction, and intention to recommend in higher education: An empirical examination。Journal of Marketing Management,21(11/12),1232-1260。  new window
3.Yoshida, M.、James, J. D.(2010)。Customer satisfaction with game and service experiences: Antecedents and consequences。Journal of Sport Management,24(3),338-361。  new window
4.Parasuraman, Ananthanarayanan、Grewal, Dhruv(2000)。Serving customers and consumers effectively in the twenty-first century: a conceptual framework and overview。Journal of the Academy of Marketing Science,28(1),9-16。  new window
5.Musa, Rosidah、Kassim, Rezian-na Muhammad(2013)。Predictors and outcomes of sport event experiential value: insights from formula one petronas Malaysia grand prix。International Journal of Management and Marketing Research,6(1),107-120。  new window
6.Bawa, P.、Gupta, B. L.、Sharma, B.(2013)。Retail service quality's impact on value delivery & customer satisfaction in a retail store environment。Journal of Marketing & Communication,9(1),37-43。  new window
7.Chen, M.、Tsai, H.、Ye, Y.(2014)。Application of multilevel linear modeling for perceived service quality at a sport mega-event。Journal of Taiwan Society for Sport Management,14(1),1-25。  new window
8.Chuang, Y. C.、Chen, H. B.、Chen, Y. J.(2010)。The relationships among service quality, perceived value, satisfaction: A case of Sitou Nature Education Area。Journal of Island Tourism Research,3(3),45-62。  new window
9.Cronholm, S.、Salomonson, N.(2014)。Measures that matters: Service quality in IT service management。International Journal of Quality and Service Sciences,6(1),60-76。  new window
10.Ko, Y. J.、Kim, Y. K.、Lee, J. H.(2010)。The role of involvement and identification on event quality perceptions and satisfaction: A case of US Taekwondo Open。Asia Pacific Journal of Marketing and Logistics,22(1),25-39。  new window
11.Lee, D. J.、Hsieh, L. W.(2011)。The development of a perceived event service quality scale for a student athlete tug-of-war competition。Journal of TASSM,11(4),297-315。  new window
12.Lee, D. J.、Hsieh, L. W.(2015)。The influence of service quality on perceived value and participation satisfaction for Intercollegiate Athlete Games。NTU Journal of Physical Education,28,67-77。  new window
13.Lee, S. C.(2008)。A study of framework developing in facility service needs of multifunction gymnasiums: Take the 2008 National Intercollegiate Athlete Game for example。Journal of Leisure and Recreation Industry Management,1(3),15-28。  new window
14.Lin, S. Y.、Chang, L. H.、Su, S. P.(2007)。A study of the relationship between event service quality and value and spectators' satisfaction and loyalty: An example of Chinese Professional Baseball League。Physical Education Journal,40(1),77-92。  new window
15.Lu, M. L.、Lee, S. S.、Tsai, W. C.、Lin, C. W.(2013)。A study on relationship among service quality, participant perceived value and behavioral intention in Adidas Cup Tennis Event。Journal of Chiao Da Physical Education,6,1-12。  new window
16.Murray, D.、Howat, G.(2002)。The relationships among service quality, value, satisfaction, and future intentions of customers at an Australian sports and leisure center。Sport Management Review,5(1),25-43。  new window
17.Suharto, Suharto、Sulistiyono, Sulistiyono(2015)。The relationship of service quality on consumer satisfaction in shipyard industry。Modern Applied Science,9(11),247-257。  new window
18.Tu, Y. T.、Li, M. L.、Chih, H. C.(2013)。An empirical study of corporate brand image, customer perceived value and satisfaction on loyalty in shoe industry。Journal of Economics and Behavioral Studies,5(7),469-483。  new window
19.Yang, W.、Tsai, W.、Lin, C.(2014)。A participation behavioral model for tennis tournaments。Journal of Sport and Recreation Management,11(11),1-19。  new window
20.Yu, H. S.、Zhang, J. J.、Kim D. H.、Chen, K. K.、Henderson, C.、Min, S. D.、Huang, H.(2014)。Service quality, perceived value, customer satisfaction, and behavioral intention among fitness center members aged 60 years and over。Social Behavior and Personality,42(5),757-768。  new window
21.Bigné, J. Enrique、Sánchez, M. Isabel、Sánchez, Javier(2001)。Tourism image, evaluation variables and after-purchase behavior: inter-relationship。Tourism Management,22(6),607-616。  new window
22.Hightower, Roscoe Jr.、Brady, Michael K.、Baker, Thomas L.(2002)。Investigating the Role of the Physical Environment in Hedonic Service Consumption: An Exploratory Study of Sporting Events。Journal of Business Research,55(9),697-707。  new window
23.Millan, A.、Esteban, A.(2004)。Development of a multi-item scale for measuring customer satisfaction in travel agencies services。Tourism Management,25(5),533-546。  new window
24.Tsuji, Y.、Bennett, G.、Zhang, J.(2007)。Consumer satisfaction with an action sports event。Sport Marketing Quarterly,16(4),199-208。  new window
25.Parasuraman, A. P.、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implication for Future Research。Journal of Marketing,49(4),41-50。  new window
26.Petrick, James F.(2002)。Development of a Multi-Dimensional Scale for Measuring the Perceived Value of a Service。Journal of Leisure Research,34(2),119-134。  new window
27.Zeithaml, Valarie A.(1988)。Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence。Journal of Marketing,52(3),2-22。  new window
圖書
1.Li, M.、Hofacre, S.、Mahony, D.(2001)。Economics of sport。Morgantown, WV:Fitness Information Technology, Inc.。  new window
2.Jaccard, J.、Wan, C. K.(1996)。LISREL analyses of interaction effects in multiple regression。Newbury Park, CA:Sage。  new window
3.Mullin, B. J.、Hardy, S.、Sutton, W. A.(2016)。Sport marketing。Champaign, IL:Human Kinetics。  new window
其他
1.Peng, H. N.(20160215)。The Williams Sisters competing at the 2017 Taiwan Open a good possibility。  new window
2.Zeng, S. R.(20160211)。WTA Taiwan Open。  new window
 
 
 
 
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