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題名：An Analysis of the Quality of Interpretation Services Provided by Kenting National Park from the Perspective of Tourists
書刊名：島嶼觀光研究
作者：劉漢城／劉馥瑤／陳朝圳
作者(外文)：Liu, Han-cheng／Liu, Fu-yao／Chen, Chaur-tzuhn
出版日期：2017
卷期：10:1
頁次：頁1-19
主題關鍵詞：解說服務；服務品質；重要-表現程度分析法；Interpretation service；Service quality；Importance-performance analysis；IPA
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:0
  • 點閱點閱:6
期刊論文
1.Horn, G.(1980)。A Comparative Study of Two Methods of Conducting Docent Tours in Art Museums。Curator，23(2)，105-117。  new window
2.Ham, S.、Weiler, B.(2002)。Toward a theory of quality in cruise-based nature guiding。Journal of Interpretation Research，7(2)，29-49。  new window
3.Parasuraman, A.、Zeithaml, V. A.、Malhotra, A.(2005)。A multiple-item scale for assessing electronic service quality。Journal of Service Research，7(3)，213-233。  new window
4.Boley, B. B.、McGehee, N. G.、Hammett, A. L. T.(2017)。Importance-performance analysis (IPA) of sustainable tourism initiatives: The resident perspective。Tourism Management，58，66-77。  new window
5.Chu, C. H.、Guo, Y. J.(2015)。Developing similarity based IPA under intuitionist fuzzy sets to assess leisure bikeways。Tourism Management，47，47-57。  new window
6.Chu, C. H.、Lin, M. L.(2012)。Study on the fittest time distribution of guide and interpretation in the period of preparation: Using Drop of Water Memorial Hall of Tamsui as an example。Journal of Tourism and Leisure Studies，18(3)，237-257。  new window
7.Huang, C. Y.、Lin, Y. T.(2006)。Study on interpretation volunteers' educational training, learning and interpretation effectiveness of endemic species research institute, research report on experimental forestry by the college of bioresources and agriculture。National Taiwan University，20(3)，191-203。  new window
8.Lin, Y. S.、Lin, B. W.、Zhao, S. K.(2006)。Study on Sports and Religions Tourism Motivation, Pre-trip Expectation, Emphasis Degree, Satisfaction Degree, and Loyalty Degree。Journal of Sport, Leisure and Hospitality Research，1(2)，119-150。  new window
9.Mengak, K.、Dottavio, F.、O'Leary, J.(1986)。The use of importance-performance analysis to evaluate a visitor center。Journal of Interpretation，11，1-13。  new window
10.Ryan, C.、Dewar, K.(1995)。Evaluation the Communication Process Between Interpretatier and Visitor。Tourism Management，16(4)，295-330。  new window
11.Tseng, C. C.、Yeh, K. H.(2014)。An Application of Importance Performance Analysis Model to Analyze Second Home Quality in Taiwan。Journal of Tourism and Leisure Management，2S，318-355。  new window
12.Wang, X.、Li. X. R.、Zhen, F.、Zhang, J. H.(2016)。How smart is your tourist attraction? Measuring tourist preferences of smart tourism attractions via a FCEM-AHP and IPA approach。Tourism Management，54，309-320。  new window
13.Wu, C. H.、Huang, T. C.(2001)。Study on interpretation volunteers' educational training, learning and interpretation effectiveness of endemic species research Institute, research report on experimental forestry by the college of bioresources and agriculture。National Taiwan University，20(3)，191-203。  new window
14.Wu, Z. H.、Hsieh, M. X.(2006)。An Empirical study of visitors' traveling motivations and interpretive demands at Lu-Kang heritage sites。Journal of Environmental Education Research，3(2)，82-83。  new window
15.Yang, M.(2005)。Exploration of tourist research data processing methods and analytical techniques: Tourism image research of Nijmegen, Netherlands as case study。Tourism Tribune，1，84-89。  new window
16.Martilla, John A.、James, John C.(1977)。Importance-performance analysis。Journal of Marketing，41(1)，77-79。  new window
17.Parasuraman, A. P.、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implication for Future Research。Journal of Marketing，49(4)，41-50。  new window
18.Oliver, Richard L.(1980)。A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions。Journal of Marketing Research，17(4)，460-469。  new window
會議論文
1.Lin, S. Y.(2007)。Case Study on guide and interpretation: using travel guide and interpretation association of Lu-Gu township as an example。The 4th Taiwan Local Township Tourism Industry Development and Foresight Forum，190-201。  new window
學位論文
1.Wu, H. C.(1997)。Evaluation of interpretation: Effectiveness of the interpretive exhibit centers in Taroko National Park, Taiwan(博士論文)。Stephen F. Austin State University。  new window
2.Li, G. F.(1987)。Study on interpretive effect evaluation(碩士論文)。National Taiwan University。  new window
圖書
1.Grinder, A. L.、McCoy, E.(1985)。The Good Guide。Scottsdale, Arizona：Ironwood Publishing。  new window
2.Gary, E. M.、Donald, R. F.(1992)。On Interpretation: Sociology for Interpreters of Natural and Cultural History。Oregan State University Press。  new window
3.Lin, C. C.(1995)。Interpretation concept and practice。Taipei：Taiwan Forestry Research Institute。  new window
4.Patton, M. Q.(2002)。Qualitative research and evaluation method。CA：Sage Publication。  new window
5.Tilden, F.(1957)。Interpreting our heritage。University of North Carolina Press。  new window
6.Yang, M. H.(1999)。Interpretation education。Taipei：Yang Chih Book。  new window
7.Ham, Sam H.(1992)。Environmental interpretation: A practical guide for people with big ideas and small budgets。North American Press。  new window
其他
1.Qiu, L. M.(2017)。Sharing interpretation practices in national parks in the U.S.，http://np.cpami.gov.tw/。  new window
 
 
 
 
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