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題名：臺灣知識管理系統服務廠商之產品價值主張研究--以某個案公司為例
書刊名：圖書資訊學刊
作者：阮明淑
作者(外文)：Yuan, Ming-shu
出版日期：2018
卷期：16:2
頁次：頁63-102
主題關鍵詞：知識管理；價值主張；知識管理系統；知識主張；Knowledge management；Value proposition；Knowledge management system；Knowledge claim
原始連結：連回原系統網址new window
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  • 共同引用共同引用:569
  • 點閱點閱:11
期刊論文
1.葉美春、阮明淑(20070600)。使用者採用知識管理系統之影響因素研究--理論模型的比較取向。圖書資訊學刊，5(1/2)，69-90。new window  延伸查詢new window
2.Bowman, Brent J.(2002)。Building Knowledge Management Systems。Information Systems Management，19(3)，32-40。  new window
3.Singh, M. D.、Kant, R.(2008)。Knowledge management barriers: An interpretive structural modeling approach。International Journal of Management Science and Engineering Management，3(2)，141-150。  new window
4.Walker, B. A.、Olson, J. C.(1991)。Means-End Chains: Connecting Products with Self。Journal of Business Research，22(2)，111-118。  new window
5.蔡宗宏、池文海、許瑋麟(20070300)。運用TAM模式探討個人動機與社會系絡影響使用者接受知識管理系統之因素--以高科技公司為例。電子商務研究，5(1)，81-108。new window  延伸查詢new window
6.洪育忠、黃士銘、Lin, Quo-Pin、Tsai, Mei-Ling(2005)。Critical Factors in Adopting a Knowledge Management System for the Pharmaceutical Industry。Industrial Management and Data Systems，105(2)，164-183。  new window
7.Anderson, J. C.、Narus, J. A.、van Rossum, W.(2006)。Customer value propositions in business markets。Harvard Business Review，84(3)，90-99+149。  new window
8.Wilson, David T.、Jantrania, Swati(1994)。Understanding the value of a relationship。Asia-Australia Marketing Journal，2(1)，55-66。  new window
9.Kuo, R.-Z.、Lee, G.-G.(2011)。Knowledge management system adoption: exploring the effects of empowering leadership, task-technology fit and compatibility。Behaviour & Information Technology，30(1)，113-129。  new window
10.Smith, J. B.、Colgate, M.(2007)。Customer value creation: a practical framework。Journal of Marketing Theory and Practice，15(1)，7-23。  new window
11.Du Plessis, M.(2007)。The role of knowledge management in innovation。Journal of Knowledge Management，11(4)，20-29。  new window
12.Hansen, Morten T.、Nohria, Nitin、Tierney, Thomas(1999)。What's your strategy for managing knowledge?。Harvard Business Review，77(2)，106-116。  new window
13.Butz, Howard E. Jr.、Goodstein, Leonard D.(1996)。Measuring customer value: Gaining the strategic advantage。Organizational Dynamics，24(3)，63-77。  new window
14.Lindič, J.、Marques da Silva, Carlos(2011)。Value proposition as a catalyst for a customer focused innovation。Management Decision，49(10)，1694-1708。  new window
15.Zack, Michael H.(1999)。Developing a knowledge strategy。California Management Review，41(3)，125-145。  new window
16.Alavi, M.、Tiwana, A.(2002)。Knowledge integration in virtual teams: The potential role of KMS。Journal of the American Society for Information Science and Technology，53(12)，1029-1037。  new window
17.Garvin, David A.(1984)。What Does "Product Quality" Really Mean?。MIT Sloan Management Review，26(1)，25-43。  new window
18.李瑞文、藍易振(20070600)。From Web 2.0 to Conversational Knowledge Management: Towards Collaborative Intelligence。創業管理研究，2(2)，4+47-62。new window  new window
19.陳右勳(20071200)。智慧資本的價值創新策略。中華技術學院學報，37，159-171。  延伸查詢new window
20.Damodaran, Leela、Olphert, Wendy(2000)。Barriers and facilitators to the use of knowledge management systems。Behavior & Information Technology，19(6)，405-413。  new window
21.Meso, Peter、Smith, Robert(2000)。A Resource-based view of organizational knowledge management systems。Journal of Knowledge Management，4(3)，224-234。  new window
22.張勤(2011)。詞頻分析法在學科發展動態研究中的應用綜述。圖書情報知識，2011(2)，95-98。  延伸查詢new window
23.Frow, Pennie、McColl-Kennedy, Janet R.、Hilton, Toni、Davidson, Anthony、Payne, Adrian、Brozovic, Danilo(2014)。Value Propositions: A Service Ecosystems Perspective。Marketing Theory，14(3)，327-351。  new window
24.Nevo, D.、Chan, Y. E.(2007)。A Delphi Study of Knowledge Management Systems: Scope and Requirements。Information & Management，44(6)，583-597。  new window
25.安興茹(2016)。我國詞頻分析法的方法論研究--統計分析要素的界定、分類及問題。情報雜誌，35(2)，75-80。  延伸查詢new window
26.林浩欣、阮明淑(20120400)。知識管理系統導入的知識主張研究--以軟體公司知識管理顧問師為例。圖書館學與資訊科學，38(1)，65-83。new window  延伸查詢new window
27.張文智、蔡仁祥(20010600)。產品系列化設計之研究。設計學報，6(1)，55-65。new window  延伸查詢new window
28.張培鏞(2017)。活的知識管理與人工智慧。叡揚e論壇，86，6-13。  延伸查詢new window
29.陳右勳(20040600)。顧客導向的知識創新管理。中華技術學院學報，30，303-321。  延伸查詢new window
30.馮雪飛、董大海、宋曉兵(2015)。企業商業模式創新中的顧客價值主張測度模型--基於華錄集團的探索性研究。管理案例研究與評論，8(1)，45-56。  延伸查詢new window
31.謝恬、阮明淑(20060600)。臺灣知識管理系統比較分析初探。教育資料與圖書館學，43(4)，487-507。new window  延伸查詢new window
32.Akhavan, P.、Jafari, M.、Fathian, M.(2006)。Critical success factors of knowledge management systems: A multi-case analysis。European Business Review，18(2)，97-113。  new window
33.Anupan, A.、Nilsook, P.、Wannapiroon, P.(2015)。A framework for a knowledge management system in a cloud computing environment using a knowledge engineering approach。International Journal of Knowledge Engineering，1(2)，146-149。  new window
34.Cepeda-Carrion, I.、Martelo-Landroguez, S.、Leal-Rodríguez, A. L.、Leal-Millán, A.(2017)。Critical processes of knowledge management: An approach toward the creation of customer value。European Research on Management and Business Economics，23(1)，1-7。  new window
35.Chun, R.、Davies, G.(2001)。E-reputation: The role of mission and vision statements in positioning strategy。Journal of Brand Management，8(4)，315-333。  new window
36.Heikka, E. L.、Frandsen, T.、Hsuan, J.(2018)。Matching value propositions with varied customer needs: The role of service modularity。Knowledge and Process Management，25，64-73。  new window
37.Johns, T.、Gratton, L.(2013)。The third wave of virtual work。Harvard Business Review，91(1/2)，66-73。  new window
38.Matayong, S.、Mahmood, A. K.(2013)。The review of approaches to knowledge management system studies。Journal of Knowledge Management，17(3)，472-490。  new window
39.Orenga-Roglá, S.、Chalmeta, R.(2019)。Methodology for the implementation of knowledge management systems 2.0。Business & Information Systems Engineering，61(2)，195-213。  new window
40.Rothberg, H. N.、Erickson, G. S.(2017)。Big data systems: Knowledge transfer or intelligence insights。Journal of Knowledge Management，21(1)，92-112。  new window
41.Sultan, N.(2013)。Knowledge management in the age of cloud computing and Web 2.0: Experiencing the power of disruptive innovations。International Journal of Information Management，33(1)，160-165。  new window
42.Zhang, X. J.(2017)。Knowledge management system use and job performance: A multilevel contingency model。MIS Quarterly，41(3)，811-840。  new window
43.Zhang, Xiaojun、Venkatesh, Viswanath(2017)。A nomological network of knowledge management system use: Antecedents and consequences。MIS Quarterly，41(4)，1275-1306。  new window
44.Woodruff, Robert B.(1997)。Customer value: The next source for competitive advantage。Journal of the Academy of Marketing Science，25(2)，139-153。  new window
45.Gutman, Jonathan(1982)。A means-end chain model based on consumer categorization processes。Journal of Marketing，46(2)，60-72。  new window
46.Wiig, Karl M.(1997)。Knowledge Management: Where Did It Come From and Where Will It Go?。Expert Systems with Applications，13(1)，1-14。  new window
47.Zeithaml, Valarie A.(1988)。Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence。Journal of Marketing，52(3)，2-22。  new window
48.Alavi, Maryam、Leidner, Dorothy E.(2001)。Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues。Management Information Systems Quarterly，25(1)，107-136。  new window
49.Alavi, M.、Leidner, D. E.(1999)。Knowledge Management Systems: Issues, Challenges, and Benefits。Communications of the AIS，1(7)，1-36。  new window
會議論文
1.Kankanhalli, A.、Tan, B. C. Y.(2004)。A Review of Metrics for Knowledge Management Systems and Knowledge Management Initiatives。The 37th Hawaii International Conference on System Science。Washington, DC：IEEE Computer Society。  new window
2.黃燕忠、何慧儀、馬坤宏(2011)。雲端系統之規劃與設計：以知識管理系統為例。第七屆知識社群研討會。臺北市：中國文化大學。605-620。  延伸查詢new window
3.Delic, K. A.、Riley, J. A.(2009)。Enterprise knowledge clouds: Next generation KM systems?。2009 International Conference on Information, Process, and Knowledge Management。Washington, DC：IEEE Computer Society。49-53。  new window
4.Dinh, T. L.、Phan, T.-C.、Bui, T.(2016)。Towards an architecture for big data-driven knowledge management systems。The 22nd Americas Conference on Information Systems。Atlanta, GA：Association for Information Systems。1976-1985。  new window
5.Money, W.、Turner, A.(2004)。Application of the technology acceptance model to a knowledge management system。The 37th Annual Hawaii International Conference on System Sciences。Washington, DC：IEEE Computer Society。  new window
學位論文
1.李雄傑(2016)。以敘事理論觀點探討價值主張與顧客知覺價值差異--以Y茶藝館服務設計為例(碩士論文)。國立臺灣科技大學，臺北市。  延伸查詢new window
2.黃俞嘉(2014)。衡量員工價值主張之初探研究(碩士論文)。國立中山大學，高雄市。  延伸查詢new window
圖書
1.阮明淑(2007)。知識產業與知識管理：公部門農產業之研究。臺北市：文華圖書館管理。  延伸查詢new window
2.Kransdorff, Arnold、陳美岑(2000)。組織記憶與知識管理--企業保存know-how的方法。新北市：商周。  延伸查詢new window
3.Davenport, Thomas H.、Prusak, Laurence(2000)。Working knowledge: How organizations manage what they know。Harvard Business School Press。  new window
4.勤業管理顧問公司、劉京偉(2000)。知識管理的第一本書：運用知識管理提升企業核心能力。臺北市：商周。  延伸查詢new window
5.Stewart, Thomas A.、宋偉航(1999)。智慧資本：資訊時代的企業利基。臺北市：智庫文化出版社。  延伸查詢new window
6.張殿文(2007)。融入顧客情境：臺灣7-ELEVEN的共好經營學。臺北：天下文化。  延伸查詢new window
7.經濟部中小企業處(2017)。2017年中小企業白皮書。臺北市：經濟部中小企業處。  延伸查詢new window
8.陳永隆、莊宜昌(2003)。知識價值鏈。臺北市：中國生產力中心。  延伸查詢new window
9.Buckman, R. H.、陳琇玲、袁世珮(2005)。啟動你的KM引擎。臺北市：美商麥格羅．希爾。  延伸查詢new window
10.Carlson, C. R.、Wilmot, W. W.、曾淯菁(2007)。顧客價值創新。臺北市：輕鬆讀文化。  延伸查詢new window
11.Porter, M. E.、李明軒、邱如美(1999)。競爭優勢。臺北市：遠見天下文化。  延伸查詢new window
12.林東清(2009)。知識管理。智勝。  延伸查詢new window
13.葉乃嘉(2004)。知識管理。臺北市：全華科技圖書。  延伸查詢new window
14.Dalkir, K.(2017)。Knowledge management in theory and practice。Cambridge, MA：MIT Press。  new window
15.Firestone, J. M.、McElroy, M. W.(2003)。Key issues in the new knowledge management。Boston, MA：Butterworth-Heinemann。  new window
16.Tiwana, A.(2002)。The knowledge management toolkit: Orchestrating IT, strategy, and knowledge platforms。New Jersey, NJ：Prentice Hall。  new window
17.吳思華(20000000)。策略九說：策略思考的本質。臺北：臉譜。new window  延伸查詢new window
18.Nonaka, Ikujiro、Takeuchi, Hirotaka(1995)。The knowledge-creating company: How Japanese companies create the dynamics of innovation。Oxford University Press。  new window
其他
1.馬仁宏(2017)。軟體定義智慧機械製造系統與價值主張，https://km.ekm.org.tw/KMPP2016/Web/IMG/0dc0af68-96b1-4cc6-9c5b-9654e8398909.pdf。  延伸查詢new window
2.張佑丞(2015)。當KM遇見Big Data--以臺灣IBM公司為例，https://mymkc.com/article/content/22198。  延伸查詢new window
3.張寶誠(2009)。創新價值主張，https://mymkc.com/column/content/113。  延伸查詢new window
4.陳錫鈞(2018)。後知識經濟時代--用知識創造價值的新方式，https://mymkc.com/article/content/22884。  延伸查詢new window
5.羅仕龍(2011)。企業經營的神經網絡，https://mymkc.com/article/content/21247。  延伸查詢new window
6.Power, B.(2013)。How collaboration tools can improve knowledge work，https://hbr.org/2013/01/how-collaborationtools-can-im。  new window
7.Staniszkis, W.(2003)。Feature requirements of a knowledge management system，http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.59.7151&rep=rep1&type=pdf。  new window
 
 
 
 
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