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題名:偏聯系數在速食餐廳優選方案的應用
書刊名:觀光與休閒管理期刊
作者:許淑卿郭信霖吳美珍
作者(外文):Hsu, Shu-chingKuo, Hsin-linWu, Mei-cheng
出版日期:2019
卷期:7:特刊
頁次:頁103-109
主題關鍵詞:偏聯繫數優選集對分析Partial connection numberOptimizeSet pair analysis
原始連結:連回原系統網址new window
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從方案優先的不確定性因素處理和動態發展兩方面考慮,研究了偏聯繫數在餐廳的服務水準方案優選中的應用。為能更加有效評估餐廳的服務水準,創造優質服務水準,構建了基於集對分析和偏聯系數的餐廳服務水準評估模型,通過聯系數中的同勢、均勢和反勢來判斷餐廳服務水準的變化趨勢,並用聯系數來計算、評估餐廳服務水準的大小。結果表明:偏聯系數模型是一種能有效處理不確定性問題的系統分析方法,其對在餐廳的服務水準方案優選及其發展趨勢的描述提供了一種有效且簡便的新方法。
Considering the uncertainty handling and the dynamic development of the optimization, the application of partial connection number in the optimize assessment of the Fast-food Restaurant service degree. To improve the assessment efficiency and create excellent quality, a dynamic assessment model is established based on the Set Pair Analysis(SPA) and partial connection number, which judges the change tendency of Fast-food Restaurant assessment service degree according to the equal power, balance power and opposite power of relationship degree, evaluates the current service level with relationship degree. The evaluation result of the partial connection number model is efficient. Finally, the validity and feasibility of the proposed approach is verified with a case.
期刊論文
1.郭信霖、林宛錚、鄭方禹、賴筱蓉(20121200)。使用比較矩陣建構咖啡廳服務品質評估模式。管理資訊計算,1(1),29-39。new window  延伸查詢new window
2.郭信霖、王清梅、許忠治(20140600)。飲料業服務品質的模糊綜合評價法。觀光與休閒管理期刊,2(1),84-91。new window  延伸查詢new window
3.趙克勤(1996)。集對論--一種新的不確定性理論方法與應用。系統工程,14(1),18-23。  延伸查詢new window
4.張斌(2001)。不確定資訊處理的集對論思想方法。模糊系統與數學,15(2),89-93。  延伸查詢new window
5.王萬軍(2009)。基於偏聯繫數的決策模型及其應用。唐山師範學院學報,31(5),32-34。  延伸查詢new window
6.覃傑、趙克勤(2007)。基於偏聯繫數的醫院醫療品質發展趨勢综合分析。中國醫院統計,14(2),127-132。  延伸查詢new window
7.王偉、江軍、吳曉暉(2010)。偏聯繫數在城市汙水處理方案優選中的應用。中國給水排水,26(1),90-92+95。  延伸查詢new window
會議論文
1.Cai, Wen-Liu、Li, Jin-Song(2011)。Set Pairs Analysis Model for Synthetic Performance Appraisal。The 2011 International Symposium on Applied Economics, Business and Development。  new window
2.LU, Yixin、XU, Wenlai、SU, Hao(2010)。Evaluation of Water Environment Quality based on Set Pair Analysis Method。The 3rd International Conference on Environmental Technology and Knowledge Transfer。  new window
3.Yang, Chaoxia(2016)。Application of set pair analysis method and analytic hierarchy process in risk analysis of resettlement in the south to North Water Transfer Project。2016 3rd International Conference on Education, Management and Computing Technology,952-956。  new window
學位論文
1.郭信霖(2011)。使用AHP群體決策構建餐飲服務品質評估指標(碩士論文)。輔仁大學。  延伸查詢new window
圖書
1.趙克勤(1996)。集對分析及其初步應用。浙江科學技術出版社。  延伸查詢new window
 
 
 
 
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