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題名：專科護理師健康照護服務品質量表之發展及心理計量檢測
書刊名：護理雜誌
作者：林家弘／童恒新／鍾國彪／蕭淑芬／孫秀卿 引用關係
作者(外文)：Lin, Chia-hung／Tung, Heng-hsin／Chung, Kuo-piao／Siao, Shu-fen／Shun, Shiow-ching
出版日期：2019
卷期：66:5
頁次：頁54-64
主題關鍵詞：專科護理師；健康照護服務品質；信效度；Nurse practitioners；Healthcare service quality；Validity
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:13
  • 點閱點閱:4
期刊論文
1.Schag, C. C.、Heinrich, R. L.、Ganz, P. A.(1984)。Karnofsky performance status revisited: Reliability, validity, and guidelines。Journal of Clinical Oncology，2(3)，187-193。  new window
2.蔡淑鳳、王秀紅(20071200)。臺灣專科護理師的政策制定與發展。護理雜誌，54(6)，5-10。new window  延伸查詢new window
3.Andaleeb, S. S.(2001)。Service quality perceptions and patient satisfaction: A study of hospitals in a developing country。Social Science and Medicine，52(9)，1359-1370。  new window
4.Charlson, M. E.、Pompei, P.、Ales, K. L.、MacKenzie, C. R.(1987)。A New Method of Classifying Prognostic Comorbidity in Longitudinal Studies: Development and Validation。Journal of Chronic Diseases，40(5)，373-383。  new window
5.童恒新、蔡秀鸞、王采芷(20100500)。臺灣專科護理師執業現況調查。臺灣醫學，14(3)，264-271。  延伸查詢new window
6.Spreng, Richard A.、Mackoy, Robert D.(1996)。An Empirical Examination of a Model of Perceived Service Quality and Satisfaction。Journal of Retailing，72(2)，201-214。  new window
7.Babakus, Emin、Mangold, W. Glynn(1992)。Adapting the SERVQUAL Scale to Hospital Services: An Empirical Investigation。Health Services Research，26(6)，767-786。  new window
8.童恒新(20160200)。國際專科護理師的執業範疇。台灣專科護理師學刊，2(1)，19-20。  延伸查詢new window
9.章瓊慧、唐婉如(20160200)。臺灣專科護理師工作項目及時間分配之探討。臺灣專科護理師學刊，2(1)，35-45。  延伸查詢new window
10.Jennings, Natasha、Clifford, Stuart、Fox, Amanda R.、O'Connell, Jane、Gardner, Glenn(2015)。The Impact of Nurse Practitioner Services on Cost, Quality of Care, Satisfaction and Waiting Times in the Emergency Departmentnt: A Systematic Review。INT J NURS STUD，52(1)，421-435。  new window
11.Donabedian, Avedis(1988)。The quality of care: How can it be assessed?。Journal of the American Medical Association，260(12)，1743-1748。  new window
12.Butt, Muhammad M.、De Run, Ernest Cyril(2010)。Private healthcare quality: applying a SERVQUAL model。International journal of health care quality assurance，23(7)，658-673。  new window
13.張兆香、唐婉如(2015)。台灣專科護理師工作滿意度及其相關因素探討。台灣專科護理師學刊，1(1)，30-42。  延伸查詢new window
14.Batbaatar, E.、Dorjdagva, J.、Luvsannyam, A.、Savino, M. M.、Amenta, P.(2017)。Determinants of patient satisfaction: a systematic review。Perspectives in Public Health，137(2)，89-101。  new window
15.趙淑賢、翁麗雀、唐婉如(2017)。探討醫院培訓課程對專科護理師角色能力的效益。台灣專科護理師學刊，3(1)，30-40。  延伸查詢new window
16.Agosta, L. J.(2009)。Psychometric evaluation of the nurse practitioner satisfaction survey (NPSS)。Journal of Nursing Measurement，17(2)，114-133。  new window
17.Al Fraihi, K. J.、Latif, S. A.(2016)。Evaluation of outpatient service quality in Eastern Saudi Arabia. Patient's expectations and perceptions。Saudi Medical Journal，37(4)，420-428。  new window
18.Al-Momani, Mohammed Mahmoud(2016)。Gap analysis between perceptions and expectations of medical-surgical patients in a public hospital in Saudi Arabia。Medical principles and practice: international journal of the Kuwait University, Health Science Centre，25(1)，79-84。  new window
19.Fatima, I.、Humayun, A.、Iqbal, U.、Shafiq, M.(2019)。Dimensions of service quality in healthcare: A systematic review of literature。International Journal for Quality in Health Care，31(1)，11-29。  new window
20.Halcomb, E. J.、Caldwell, B.、Salamonson, Y.、Davidson, P. M.(2011)。Development and psychometric validation of the general practice nurse satisfaction scale。Journal of Nursing Scholarship，43(3)，318-327。  new window
21.Halcomb, E. J.、Peters, K.、Davies, D.(2013)。A qualitative evaluation of New Zealand consumers perceptions of general practice nurses。BMC Family Practice，14(1)。  new window
22.Klemenc-Ketis, Z.、Kravos, A.、Poplas-Susič, T.、Švab, I.、Kersnik, J.(2014)。New tool for patient evaluation of nurse practitioner in primary care settings。Journal of Clinical Nursing，23(9/10)，1323-1331。  new window
23.Kuo, Y. F.、Goodwin, J. S.、Chen, N. W.、Lwin, K. K.、Baillargeon, J.、Raji, M. A.(2015)。Diabetes mellitus care provided by nurse practitioners vs primary care physicians。Journal of the American Geriatrics Society，63(10)，1980-1988。  new window
24.Li, S.、Roschkov, S.、Alkhodair, A.、O'Neill, B. J.、Chik, C. L.、Tsuyuki, R. T.、Gyenes, G. T.(2017)。The effect of nurse practitioner-led intervention in diabetes care for patients admitted to cardiology services。Canadian Journal of Diabe tes，41(1)，10-16。  new window
25.Lin, L. C.、Lee, S.、Ueng, S. W. N.、Tang, W. R.(2016)。Re liability and validity of the Nurse Practitioners' Roles and Competencies Scale。Journal of Clinical Nursing，25(1/2)，99-108。  new window
26.Marković, S.、Lončarić, D.、Lončarić, D.(2014)。Service quality and customer satisfaction in the healthcare industry-Towards health tourism market。Tourism and Hospitality Management，20(2)，155-170。  new window
27.Mečev, D.、Goleš, I. K.(2015)。Primary healthcare service quality measurement: SERVQUAL Scale。Ekonomski Vjesnik: Review of Contemporary Entrepreneurship, Business, and Economic Issues，28(1)，161-177。  new window
28.Morgan, Perri、Everett, Christine、Hing, Esther(2015)。Nurse practitioners, physician assistants, and physicians in community health centers, 2006-2010。Healthcare，3(2)，102-107。  new window
29.Mosadeghrad, A. M.(2013)。Healthcare service quality: Towards a broad definition。International Journal of Health Care Quality Assurance，26(3)，203-219。  new window
30.Mosadeghrad, A. M.(2014)。Factors influencing healthcare service quality。International Journal of Health Policy and Management，3(2)，77-89。  new window
31.Rocha, Juliana、Pinto, Andres、Batista, Marilia、De Paula, Janice Simpson、Ambrosano, Glaucia(2017)。The importance of the evaluation of expectations and perceptions to improve the dental service quality。International Journal of Health Care Quality Assurance，30(6)，568-576。  new window
32.Shafq, M.、Naeem, M. A.、Munawar, Z.、Fatima, I.(2017)。Service quality assessment of hospitals in Asian context: An empirical evidence from Pakistan。INQUIRY: The Journal of Health Care Organization, Provision, and Financing，54。  new window
33.Strickland, O. L.(2003)。Using factor analysis for validity assessment: Practical considerations。Journal of Nursing Measurement，11(3)，203-205。  new window
34.Swan, M.、Ferguson, S.、Chang, A.、Larson, E.、Smaldone, A.(2015)。Quality of primary care by advanced practice nurses: A systematic review。International Journal for Quality in Health Care，27(5)，396-404。  new window
35.Teshnizi, S. H.、Aghamolaei, T.、Kahnouji, K.、Teshnizi, S. M. H.、Ghani, J.(2018)。Assessing quality of health services with the SERVQUAL model in Iran. A systematic review and meta-analysis。International Journal for Quality in Health Care，30(2)，82-89。  new window
36.蔡秀鸞(20140800)。世紀回眸--臺灣護理專業的角色拓展。護理雜誌，61(4)特刊，69-77。new window  延伸查詢new window
37.Parasuraman, Ananthanarayanan、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implications for Future Research。Journal of Marketing，49(4)，41-50。  new window
38.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing，64(1)，12-40。  new window
39.Cronin, J. J. Jr.、Taylor, S. A.(1992)。Measuring service quality: A re-examination and extension。Journal of Marketing，56(3)，55-68。  new window
學位論文
1.沈雅雯(2015)。運用服務品質模式探討『以顧客為中心』之醫療服務(碩士論文)。國立臺灣大學。  延伸查詢new window
2.鍾珮真(2005)。服務品質測量模式應用於自費健康檢查之適用性與滿意度關聯性之探討--以北市某醫學中心為例(碩士論文)。國立臺灣大學。  延伸查詢new window
圖書
1.邱皓政(2011)。量化研究與統計分析。五南圖書公司。  延伸查詢new window
2.Streiner, D. L.、Norman, G. R.、Cairney, J.(2015)。Health measurement scales: A practical guide to their development and use。Oxford University Press。  new window
3.Institute of Medicine(2001)。Crossing the quality chasm: A new health system for the 21st century。Washington, DC：National Academy Press。  new window
4.吳明隆、涂金堂(2012)。SPSS與統計應用分析。五南圖書出版股份有限公司。  延伸查詢new window
 
 
 
 
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