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題名：A Method for Key Performance Indicator Assessment in Manufacturing Organizations
書刊名：International Journal of Operations Research
作者：Hester, Patrick／Ezell, Barry／Collins, Andrew／Horst, John／Lawsure, Kaleen
出版日期：2017
卷期：14:4
頁次：頁157-167
主題關鍵詞：Key performance indicators；Assessment；Performance management；Performance measurement；Decision analysis
原始連結：連回原系統網址new window
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  • 點閱點閱:4
期刊論文
1.Carlucci, D.(2010)。Evaluating and selecting key performance indicators: an ANP-based model。Measuring Business Excellence，14(2)，66-76。  new window
2.Ezell, B. C.(2007)。Infrastructure Vulnerability Assessment Model (I-VAM)。Journal of Risk Analysis，27(3)，571-583。  new window
3.Neely, A.、Mills, J.、Platts, K.、Gregory, M.、Richards, H.(1996)。Performance measurement system design: Should process based approaches be adopted?。International Journal of Production Economics，46/47，423-431。  new window
4.Gimbert, X.、Bisbe, J.、Mendoza, X.(2010)。The role of performance measurement systems in strategy formulation processes。Long Range Planning，43(3)，477-497。  new window
5.Bourne, M.、Neely, A.、Platts, K.、Mills, J.(2002)。The Success and Failure of Performance Measurement Initiatives: Perceptions of Participating Managers。International Journal of Operations and Production Management，22(11)，1288-1310。  new window
6.Neely, A.、Bourne, M.(2000)。Why Measurement Initiatives Fail。Measuring Business Excellence，4(4)，3-7。  new window
7.Behn, Robert D.(2003)。Why Measure Performance? Different Purposes Require Different Measures。Public Administration Review，63(5)，586-606。  new window
8.Griffin, Abbie、Page, A. L.(1996)。PDMA success measurement project: recommended measures for product development success and failure。Journal of Product Innovation Management，13(6)，478-496。  new window
9.Edwards, W.(1977)。How to use multiattribute utility measurement for social decision making。IEEE Transactions on Systems, Man, and Cybernetics，7(5)，326-340。  new window
10.Behn, Robert D.(1995)。The Big Questions of Public Management。Public Administration Review，55(4)，313-324。  new window
11.Rouse, P.、Putterill, M.(2003)。An Integral Framework for Performance Measurement。Management Decision，41(8)，791-805。  new window
12.Baggett, K. S.、Hester, P. T.(2013)。Built To Fail? A Literature Review of R&D Organization Performance Measurement System Assessment。Technology Interface International Journal，14(1)，89-98。  new window
13.Collins, A.、Hester, P. T.、Ezell, B.、Horst, J.(2016)。An improvement selection methodology for Key Performance Indicators。Environment, Systems and Decisions，36(2)，196-208。  new window
14.Edwards, W.(1971)。Social Utilities。The Engineering Economist，6，119-129。  new window
15.Hester, P. T.、Adams, K. M.(2013)。Determining Stakeholder Influence Using Input-Output Modeling。Procedia Computer Science，20，337-341。  new window
16.Wilcox, M.、Bourne, M.(2003)。Predicting Performance。Management Decision，41，806-816。  new window
17.Neely, A.(1999)。The Performance Measurement Revolution: Why Now and What Next?。International Journal of Operations & Production Management，19(2)，205-228。  new window
18.Bourne, M.、Mills, J.、Wilcox, M.、Neely, A.、Platts, K.(2000)。Designing, implementing and updating performance measurement systems。International Journal of Operations & Production Management，20(7)，754-771。  new window
會議論文
1.Lawsure, K.、Ezell, B.、Horst, J.、Collins, A.、Hester, P.(2015)。Web-Enabled Selection Method for Key Performance Indicators for Manufacturing。MODSIM World Conference & Expo 2015，(會議日期: 31 March-2 April, 2015)。Virginia Beach, VA：Virginia Beach Convention Center。  new window
2.Meyers, T. J.、Hester, P.(2011)。Toward the What and How of Measuring R&D System Effectiveness。The 7th European Conference on Management, Leadership and Governance，(會議日期: 6-7 October 2011)。Sophia-Antipolis。  new window
圖書
1.Saaty, Thomas L.(1980)。The analytic hierarchy process: Planning, priority setting, resource allocation。McGraw-Hill International Book Co.。  new window
2.National Performance Review(1997)。Serving the American Public: Best Practices In Performance Measurement: Benchmarking Study Report。Washington DC：Government Printing Office。  new window
3.Baumeister, R. F.、Tierney, J.(2011)。Willpower: Rediscovering the greatest human strength。Penguin。  new window
4.Vennix, J. A. M.(1996)。Group Model Building: Facilitating Team Learning Using System Dynamics。John Wiley & Sons Ltd。  new window
5.Baroudi, R.(2010)。KPI Mega Library: 17,000 Key Performance Indicators。Scotts Valley, CA：CreateSpace Independent Publishing Platform。  new window
6.American National Standards Institute(2014)。ANSI Essential Requirements: Due Process Requirements for American National Standards。New York, NY：ANSI。  new window
7.Fraser, J.(2006)。Metrics that Matter: Uncovering KPIs that Justify Operational Improvements。Chandler, AZ：MESA International。  new window
8.Hester, P. T.、Adams, K. M.(2014)。Systemic Thinking: Fundamentals for Understanding Problems and Messes。Cham：Springer-Verlag。  new window
9.Marr, B.(2012)。Key Performance Indicators (KPI): The 75 measures every manager needs to know。Harlow：Pearson Education。  new window
10.The KPI Institute(2013)。The KPI Compendium: 20,000 Key Performance Indicators used in practice。Melbourne, AU：The KPI Compendium。  new window
11.Keeney, R. L.(1992)。Value-Focused Thinking: A Path to Create Decision Making。Princeton, NJ：Princeton University Press。  new window
12.Horst, J.、Weiss, B.(2015)。A Method for Effective and Efficient Selection of Balanced Key Performance Indicators。Washington, DC：National Institute of Standards and Technology。  new window
13.Clemen, R. T.、Reilly, T.(2001)。Making Hard Decisions with Decision Tools。Pacific Grove, CA：Duxbury。  new window
14.Parmenter, D.(2010)。Key performance indicators: Developing, implementing, and using winning KPIs。Hoboken, NJ。  new window
15.Hammond, John S.、Keeney, Ralph L.、Raiffa, Howard(2002)。Smart Choices: A Practical Guide to Making Better Decisions。New York, NY：Broadway。  new window
 
 
 
 
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