新型冠狀病毒（COVID-19）全球大規模流行，因應疫情社區推動「安全社交距離」，導致失智社區服務據點的運作產生深遠影響。部分失智社區服務據點於防疫期間，利用數位科技將實體課程改為線上課程，透過線上課程的參與，營造失智者的虛擬互動情境，以增加其社會互動，然而具體可性行與永續性值得評估，因此本此研究將探討失智者參與失智社區服務據點線上課程之經驗與感受。本研究採用質性研究之深度訪談為資料收集方式，採半結構式訪談的方式收集4位失智者及5位失智症家屬共9位個案為研究個案。為達到訪談資料收集之完整性，研究者在徵得受訪者同意後，將使用手機及錄音筆等錄音設備，於訪談過程中全程錄音，後續將錄音內容逐步轉為文字資料，在進行系統化及概念化之質性資料彙整與分類。研究結果分析受訪者針對線上課程是否有其存在之必要性？大多數失智症受訪者表示較喜歡實體課程，但因疫情無法外出，才會參與選擇線上課程，這是不得已的選項，若以喜好來選擇，能看見真實、完整人的實體課程，才是他們的最愛。而具體成效方面，受訪對象對於線上課程參與後的感覺，大多是正向的態度，覺得有上課，可以做運動、做手作品，同時動手又動腦。分析失智者對於線上課程的喜愛程度較低於實體課程，原因有二：一是失智者本身個性就喜歡外出、喜愛熱鬧；另一方面是上課設備受到限制，使用手機上課，手機螢幕小看不清楚老師的動作，或無法有臨場感。本研究建議為提升失智症家庭參加線上課程，除了選擇使用普及率高、簡單易操作的視訊軟體外，建議編撰簡易線上課程操作手冊，讓失智者或其家屬可以按照操作手冊上的步驟，順利進入線上課程，以提升參與成效。

The global pandemic of the novel coronavirus (COVID-19), in response to the epidemic, the community promotes ＂safe social distance＂, resulting in a profound impact on the operation of dementia community service centers. During the epidemic prevention period, some dementia community service bases used digital technology to change physical courses to online courses. Through the participation of online courses, a virtual interactive environment for people with dementia was created to increase their social interaction. However, the feasible and sustainable of these programs is worth evaluating, so this study will explore the experience and perception of people with dementia participating in the online courses of the Dementia Community Service Center. In this study, in-depth interviews of qualitative research were used as data collection methods, and 9 cases of 4 persons with dementia and 5 family members of dementia were collected by semi-structured interviews as research cases. In order to achieve the integrity of the interview data collection, after obtaining the consent of the interviewee, the researcher will use recording equipment such as mobile phones and voice recorders to record the entire interview process, and then gradually convert the recorded content into written data, and then use the system to record the data. Aggregation and classification of qualitative data for quantification and conceptualization. Analyses and discussions of the research results will present in the content. General speaking, most of the dementia respondents said they preferred physical courses, but they chose online courses because they were unable to go out due to the epidemic. However, most of the respondents have a positive attitude towards participating in the online course. This research suggests that in order to improve the participation of dementia families in online courses, in addition to choosing to use video software with high penetration rate and easy operation, it is recommended to compile a simple online course operation manual, so that the demented person or his family can follow the steps in the operation manual, smooth access to online courses to enhance participation.