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題名:Effects of Irrelevant Information on Performance Appraisals: An Exploratory Experiment of American and Hong Kong Business Majors
書刊名:中華心理學刊
作者:黃熾森Schoorman, F. David
作者(外文):Wong, Chi-sum
出版日期:1994
卷期:36:2
頁次:頁107-119
主題關鍵詞:績效評估無關資料符合規範行為Performance appraisalIrrelevant informationConformity behaviors
原始連結:連回原系統網址new window
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     回顧績效評估研究的文獻指出未來的研究應多探討績效評估的環境因 素和評估過程,本研究探討無關資料對績效評估的影響。在設計實驗時,我們把 被評估的對象定為銷售部的主管,因此其績效是客觀的銷售額;無關資料則為一 些符合或違反企業規範的行為,如衣著,參與公司的社交活動等等。 此外,評估者本身的價值觀念,例如對合群的重視,很可能會影響他們對這些符 合或違反企業規範的行為的評估。作為初步探索,本文邀請了美國及香港的商學 生參與實驗。過去的泛文化研究顯示美國人的價值是較個人的,而華人則較重視 合群,因此我們假設在績效評估時,這些無關資料對美國商學生的影響會較小。 結果顯示儘管與績效無關,美國和香港的評估者均受下屬符合或違反企業規範的 行為影響。不過,美國的評估者卻更受這些行為影響,這是與預期相反的。由本 研究的發現,我們提出:(A)在執行績效評估時,企業應訂明何者為有關資料,及 給予評估者適當之訓練:(B)未來研究可用經理人員為樣本,及探討當評估者被視 為核心小組或非核心小組成員的分別;(c)關於本文發現香港人較不受下屬符合或 違反企業規範的行為影響,本文提出一些解釋,包括本身價值與評估別人之間的 可能分別、香港是較成果導向的社會、及不同價值的交互作用,未來研究可繼續 探討這可能因素。
     Reveiewers of Performance appraisal studies have concluded that the greatestneed for future research on performance appraisal was on contextual factors and onthe rating process. This research investigated the effects of irrelevant informationon performance appraisals. Specifically, conformity behaviors which were irrelevantto performance were manipulated in an exploratory experiment. Potential effects ofraters' values towards conformity behaviors were explored by comparing the American and Chinese subjects. Two hundred Hong Kong and 152 American businessmajors participated in an experiment. Results showed that both the American andHong Kong raters would be affected by the conformity information even when theseinformation were irrelevant to performance. However, contrary to our expectation,the effect of conformity information was greater for the American rather than forHong Kong raters. Implications for future research were discussed.
期刊論文
1.Landy, F. R.、Farr, J. L.(1980)。Performance Rating。Psychological Bulletin,87(1),72-107。  new window
2.Feldman, J. M.(1981)。Beyond attribution theory: Cognitive processes in performance appraisal。Journal of Applied Psychology,66(2),127-148。  new window
3.Hui, C. H.、Triandis, H. C.、Yee, C.(1991)。Cultural differences in reward allocation: Is collectivism the explanation?。British Journal of Social Psychology,30,145-157。  new window
4.Bazerman, M. H.、Beekun, R. I.、Schoorman, F. D.(1982)。Performance evaluation in a dynamic context: A laboratory study of the impact of a prior commitment to the rate。Journal of Applied Psychology,67(6),873-876。  new window
5.Leung, K.、Bond, M. H.(1984)。The impact of cultural collectivism on reward allocation。Journal of Personality and Social Psychology,47(4),793-804。  new window
6.Chang, S. K. C.(1985)。American and Chinese managers in U. S. companies in Taiwan: A comparison。California Management Review,27(4),144-156。  new window
7.Smith, P. B.、Misumi, J.、Tayeb, M.、Peterson, M. F.、Bond, M.(1989)。On the Generality of Leadership Style Measures across Cultures。Journal of Occupational Psychology,62,97-110。  new window
8.Hofstede, G.(1983)。The Cultural Relativity of Organizational Practices and Theories。Journal of International Business Studies,14(2),75-90。  new window
9.Black, J. S.、Porter, L. W.(1991)。Managerial Behaviors and Job Performance: A Successful Manager in Los Angeles May Not Succeed in Hong Kong。Journal of International Business Studies,22(1),99-113。  new window
10.Chinese Culture Connection(1987)。The Chinese values and the search for culture-free dimensions of culture。Journal of Cross-Cultural Psychology,15,417-433。  new window
11.DeNisi, A. S.、Cafferty, T. P.、Meglino, B. M.(1984)。A cognitive view of the performance appraisal: A model and research propositions。Organizational Behavior and Human Performance,33,360-396。  new window
12.Hofstede, G.、Bond, M. H.(1988)。The Confucian connection: From cultural roots to economic growth。California Management Review,16(4),4-21。  new window
13.Ilgen, D. R.、Favero, J. L.(1985)。Limits in generalization from psychological research to performance appraisal processes。Academy of Management Review,10(2),311-32。  new window
14.Klores, M. S.(1966)。Rater bias in forced-distribution ratings。Personnel Psychology,19,411-421。  new window
15.Myers, J. H.(1965)。Removing halo from job evaluation factor structure。Journal of Applied Psychology,49,217-221。  new window
16.Wood, R. E.、Mitchell, R. T.(1981)。Manager behavior in a social context: The impact of impression management on attribution and disciplinary。Behavior and Human Performance,28,356-378。  new window
17.Feldman, J. M.、Ilgen, D. R.(1983)。Performance appraisal: A process focus。Research in Organizational Behavior,5,141-197。  new window
圖書
1.Hogarth, R. M.(1987)。Judgment and choice。John Wiley & Sons。  new window
2.Landy, F. J.、Farr, J. L.(1983)。The measurement of work performance: Methods, theory, and applications。New York, NY:Academic Press。  new window
3.Hofstede, Geert H.(1980)。Culture's consequences: International differences in work-related values。Beverly Hills, California:Sage。  new window
 
 
 
 
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