圖書館在面對非書資料的新領域－－多媒體資料時，會面臨許多技術性與非技術 性的問題，筆者擬以在國立中央大學圖書館視聽資料組籌建光碟圖書館的實務經驗，對這些 問題的可能原因與解決方案提出來與圖書館同道分享，希望能幫助更多的圖書館提供多媒體 的資料服務。 技術面的問題包括：多媒體資料之定義與功能、多媒體資料之種類與來源、多媒體資料之徵 集與採訪、多媒體資料之整理、多媒體資料觀聽環境之整備、多媒體資料使用中常遇到的障 礙、多媒體資料之推廣方法、圖書館如何應用多媒體資料..... 等等。 非技術面的問題包括：多媒體資料之外借相關問題、服務人員之培訓.....等等。

　　　　　The new trend of multimedia (which is usually classified in the field of non-book material), brings to libraries both technical and non-technical problem. Author tried to share his experience at National Central University Library (where they try to bring some innovative ideas to build up a Multimedia CD-ROM/CD Titles Library). Hopefully, this experience can help other librarians to find some solutions on providing multimedia service, thus, encourge more and more libraries start to think about providing multimedia service. Technical issues including: multimedia definition and function, type and sources, acquision and channel, method of organizing multimedia data, environment (hardware and software) preparation, troubles and error handling during using multimedia, promotion, and ways that libraries can apply multimedia....etc. Non-technical issues including: lending and circulation problems, personnel training and requirements....etc.