電子資訊，尤其是線上或光碟形式的電子資訊對圖書館的參考工作產生
很大的挑戰性。相對的，也是提供機會來提昇參考工作的品貿。近幾年，Internet
興起，參考部門的館員更可以體會它所帶來的震撼力。本文探討協助參考服務的
網路資源，包括:網路資源指南與檢索工具、網路化的參考資料、線上公用目錄、
線上資料庫、電子期刊與電子論壇、與參考服務相關的電子論壇等。

The availability of information in electronic form, specificallythrough
on-line services and in CD-ROM format, has presented new opportunities and
challenges for reference librarians. Over the pastserveral years, the advent of
Internethas been ever increasing impact withinthe library community, and
especiallywithin the reference department. Thisarticle discusses several Internet
resources which will help reference librarians to promote their services, including:
Internet directories and searchengines, reference sources, OPACs,databases,
electronic journals and lists,and reference services related electronic lists.