近幾年來，醫院的經營管理理念，逐漸強調「經營社會化，管理企業化」，故從 品質管制及成本的角度來看，計價作業關乎患者的權益及醫院的生存命脈，所以計價作業是 一項極重要的照護面。本院在實施計價完整率監測方案前，評估計價完整率平均為 94.6 ％ ，其中造成計價不完整的因素為醫師未開醫囑、醫師未停止醫囑、護理人員少計價、護理人 員多計價等，經針對不完整因素實施改進方案，完整率提高為 98 ％以上，使醫院虧損減少 ， 醫護人員成本意識提升，患者的權益受到保護，且是本院未來實施以醫令 (囑 ) 為核心 之自動計價作業的基礎。

　　　　　Recent concepts of running a hospital concerns not only social aspects, but also economical. From the standpoint of cost and quality control, correct charging is very important. In the hospital, prior to the program of monitoring the completeness of medical charges, the average completeness rate was 94.6%. The causes of incomplete charges included, doctors' failure to order billing, and under or over-charging by nursing staff. In an effort to lessen factors that cause inicomplete charging, some measures to make improvements were implemented. Six hospital units were included. Over a period of one year, the completeness rate increased to 98%. Overall revenres of the hospital also increased. Moreover, staff became more cost conscious, rights of the patients were preserved and auto-charging was implemented by doctors.