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題名:臺灣地區社會福利慈善事業基金會之績效評估
書刊名:管理與系統
作者:張保隆黃旭男 引用關係沈佩蒂
作者(外文):Chang, Pao-longHwang, Shiun-nanShen, Pei-di
出版日期:1997
卷期:4:1
頁次:頁145-160
主題關鍵詞:績效社會福利基金會資料包絡分析法PerformanceSocial welfare agencyData envelopment analysis
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(5) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:5
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  • 點閱點閱:64
     績效評估為管理控制之必要程序,不但可以作為制定各種管理決策之依據,亦可 為研擬及檢討工作計畫時之參考,因此如何衡量組織績效實為一重要且歷久彌新之課題。近 年來,臺灣地區社會福利機構之家數,及政府對社會福利之經費支出之補助均逐年增加,因 而主管機關亟需建立一健全的管理制度,裨能有效的使用社會資源,以提高社會福利機構的 服務成效。然而為對社會機構之監督建立管理制度,首需對其組織效予以評估,並進一步瞭 解不同性質之組織績效有何差異,據以為建立制度之考核重點。爰此,本研究擬探討臺灣地 區46個社會福利機構之相對組織績效。 本研究針對社會福利基金會進行之現場調查以蒐集資料,再以資料包絡分析法進行評估 ,最後將評估結果與評鑑小組定性評估加以比較,結果發現兩者具有一致性,可見只要具有 可信之資料,以DEA進行績效評估即可獲得與專家評鑑相近似之結果。本研究同時發現由社 會大眾及宗教團體所支持之基金會,較由企業體或官方所支持之基金會具有較高之組織績效
     Performance evaluation is a necessary procedure in management control, as it provides the foundations from which future management policies may be drafted, as well as references for future policy-making and planning endeavors. Recently, there were several social welfare funds sprouting in Taiwan, as a result, the social welfare expenditures of the government has also increase 1th the years.This makes it necessary for government authorities to formulate a set of wholesome management control procedures, to see to the effective utilization of social welfare resources and the upgrade the service performance of these social welfare agencies. However, an evaluation of the organizational performance of these social welfare agencies is a primary requirement in the formulation of supervisory control systems. Then, there is the need for a deeper understanding of the different organizational performance in order to formulate the evaluation criteria for these systems. Therefore, this paper shall delve into the relative performance of the 46 social welfare funds in Taiwan. This paper shall conduct a spot survey at the Social Welfare Foundation to assimilate the necessary information. Data obtained shall then be evaluated through the data envelopment analysis (DEA) method. Finally, a comparative analysis shall be conducted on the findings and the qualitative evaluation made by the evaluation committee. Results obtained revealed that the two evaluations were consistent. It is evident that, as long as data is reliable, then the using the DEA method in performance evaluation allows one to obtain results that are the same level with expert evaluation. This paper also discovered that foundations supported by civic or religious groups tend to have a higher organizational performance than the entrepreneurial structure or the government- backed foundations.
期刊論文
1.Blickendorfer, R.、Janey, J.(1988)。Performance in Non-profit Organizations。Nonprofit World,6(2),19-22。  new window
2.Heffernan, J.(1991)。Efficiency Considerations is the Social Welfare Agency。Administration in Social Work,15,119-131。  new window
3.Chang, P. L.、Hwang, S. N.、Cheng, W. Y.(1995)。Using Data Envelopment Analysis to Measure the Achievement and Change of Regional Development in Taiwan。Journal of Environmental Management,43(1),49-66。  new window
4.Lewin, Arie Y.、Minton, John W.(1986)。Determining Organizational Effectiveness: Another Look, and an Agenda for Research。Management Science,32(5),514-538。  new window
學位論文
1.呂育一(1992)。非營利組織績效指標之研究--以文教基金會為例(碩士論文)。國立臺灣大學。  延伸查詢new window
2.呂芳堯(1985)。臺灣地區基金會經營績效綜合評價之研究(碩士論文)。國立交通大學。  延伸查詢new window
圖書
1.內政部社會司(1994)。財團法人社會福利慈善事業基金會業務工作手冊。  延伸查詢new window
2.內政部(1990)。民國七十八年台灣地區社會福利機構概況調查報告。  延伸查詢new window
3.Robbins, Stephen P.(1990)。Organization Theory: Structure, Design, and Application。Prentice-Hall。  new window
4.Zeleny, Milan(1982)。Multiple Criteria Decision Making。McGraw-Hill Book Company。  new window
 
 
 
 
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