在網路時代的讀者服務在圖書館員的工作中更需要被重視與關懷。圖書 館員面對行政上級的政令和外在網路科技環境的變化，如何因應不被淘汰是必然 之路。本文旨在就讀者使用實情加以分析來提供圖書館員自我省思以求改進。

　　　　　The jobs of reader's service in network world should be more concerned. Thelibrarians should adjust themselves to be survived in the rapidly changing technicalenvironment and the administrative orders. This article analyzes the facts withrespect to users for the librarians to reflect.