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題名：溝通媒介與群體大小在群體支援系統環境下對偏好型任務之影響
書刊名：資訊管理學報
作者：黃興進 引用關係／邱建中
作者(外文)：Hwang, Hsin-ginn／Chiu, Chien-chung
出版日期：1999
卷期：5:2
頁次：頁11-32
主題關鍵詞：電子交談；偏好型決策；群體支援系統；群體大小；群體決策支援；Communication medium；Electronic messaging；Group support systems；GSS；Group size；Preference task
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:4
  • 點閱點閱:18
以往的研究指出，溝通媒介與群體大小對群體活動的績效有很大的影響。本論文主要目的為探討在群體支援系統環境下，大群體在制定偏好型決策時，使用電子交談是否比使用口頭交談有較佳的效率與效能，及在採用電子交談方式的群體支援系統環境下，對於偏好型決策大群體是否比小群體有較佳的效率與效能。本研究採用二因子完全隨機設計，自變數為溝通媒介(電子交談與口頭交談)及群體大小(三人為小群體和九人為大群體)。而群體效率與效能的評估，包含彙總時間、認知決策品質、彙總過程滿意度、決策滿意度、平等參與度與共識改變度。採用偏好型任務(個人信託基金分配)及使用自行開發的群體支援系統進行三十二組實驗。研究結果顯示，大群體在群體支援系統環境下，電子交談比口頭交談耗費更長的彙總時間，但有較高的彙總過程滿意度、平等參與度、及共識改變度。使用電子交談的群體支援系統，「群體大小」的影響並不顯著，但大群體比小群體 使用更長的電子交談彙總時間。
This experimental study investigates the effects of communication medium and group size on GSS. A two-by-two completely randomized factorial design was employed, and a total of 216 subjects participated in this study. Four pilot experiment,!l sessions and thirty-two sessions were conducted. The independent variables manipulated were communication medium (verbal exchange versus electronic message) and group size (three and nine persons) . The dependent variables were compact time, perceived decision quality, compact scheme satisfaction, decision satisfaction, equality of participation and change of consensus. The main findings of this study were twofold. First, compact scheme satisfaction, equality of participation and change of consensus can be improved in large GSS electronic medium groups, and large electronic medium groups take compact time longer than large verbal exchange groups. Second, the effects of group size is not significant on GSS groups with electronic medium, however, large GSS groups with electronic medium use compact time longer than small GSS groups with electronic medium.
期刊論文
1.Watson, R. T.、DeSanctis, G.、Poole, S.(1988)。Using a GDSS to Facilitate Group Consensus: Some Intended and Unintended Consequences。MIS Quarterly，12(3)，463-478。  new window
2.Connolly, T.、Jessup, L. M.、Valacich, J. S.(1990)。Effects of anonymity and evaluative tone on idea generation in computer-mediated groups。Management Science，36(6)，689-703。  new window
3.Dennis, A. R.、Valacich, J. S.、Nunamaker, J. F. Jr.(1990)。An experimental investigation of the effects of group size in an electronic meeting environment。IEEE Transactions on Systems, Man, and Cybernetics，25(5)，1049-1057。  new window
4.Jessup, L. M.、Connolly, T.、Galegher, J.(1990)。The effects of anonymity on GDSS group process with an idea-generating task。MIS Quarterly，14(3)，313-321。  new window
5.Zack, M. H.(1993)。Interactivity and Communication Mode Choice in Ongoing Management Groups。Information Systems Research，4(3)，207-239。  new window
6.Alavi, Maryam(1994)。Computer-mediated Collaborative Learning: An Empirical Evaluation。MIS Quarterly: Management Information Systems，18(2)，150-174。  new window
7.Nunamaker, J. F. Jr.、Dennis, A. R.、Valacich, J. S.、Vogel, D. R.、George, J. F.(1991)。Electronic Meeting Systems to Support Group Work。Communications of the ACM，34(7)，40-61。  new window
8.Jessup, L. M.、Tansik, D. A.(1991)。Decision Making in an Automated Environment: The Effects of Anonymity and Proximity with a Group Decision Support System。Decision Sciences，22(2)，266-279。  new window
9.DeSanctis, Gerardine、Gallupe, R. Brent(1987)。A foundation for the study of group decision support systems。Management Science，33(5)，589-609。  new window
10.Gallupe, R. Brent、Dennis, Alan R.、Cooper, William H.、Valacich, Joseph S.、Bastianutti, Lana M.、Nunamaker, Jay F. Jr.(1992)。Electronic brainstorming and group size。The Academy of Management Journal，35(2)，350-369。  new window
11.Thomas, Edwin J.、Fink, Clinton F.(1963)。Effects of group size。Psychological Bulletin，60(4)，371-384。  new window
12.陳年興、洪新原(19960600)。在全球資訊網上發展群組軟體之研究。資訊管理學報，3(1)，21-38。new window  延伸查詢new window
13.Jarvenpaa, S. L.、Rao, V. S.、Huber, G. P.(1988)。Computer Support for Meetings of Groups Working On Unstructured Problems: A Field Experiment。MIS Quarterly，12(4)，645-666。  new window
14.Daft, Richard L.、Lengel, Robert H.(1986)。Organizational Information Requirements, Media Richness and Structural Design。Management Science，32(5)，554-571。  new window
15.Aiken, Milam、Krosp, Jay、Shirani, Ashraf、Martin, Jeanette(1994)。Electronic Brainstorming in Small and Large Groups。Information & Management，27，141-149。  new window
16.Benbasat, I.、Lim, L. H.、Benbasat, Izak、Lim, Lai-Huat(1993)。The Effects of Group, Task, Context, and Technology Variables on the Usefulness of Group Support Systems: A Meta-Analysis of Experimental Studies。Small Group Research，24(4)，430-462。  new window
17.Carmel, E.、Randall, D. W.、Joey, F. G.(1993)。PD and Joint Application Design: A Transatlantic Comparison。Communication of the ACM，32(4)，40-48。  new window
18.Gouran, D. S.、Brown, C.、Henry, D. R.(1978)。Behavioral Correlates of Perceptions of Quality in Decision-Making Discussions。Communication Monographs，45(3)，51-63。  new window
19.Green, S. G.、Taber, T. D.(1980)。The Effects of Three Social Decision Schemes on Decision Group Process。Organizational Behavior and Human Performance，25(2)，97-106。  new window
20.Huber, G. P.(1984)。Issues in the Design of Group Decision Support Systems。MIS Quarterly: Management Information Systems，8(3)，195-204。  new window
21.Hwang, H. G.、Guynes, J.(1994)。The Effect of Group Size on Group Performance in Computer-Supported Decision Making。Information and Management，26(4)，189-198。  new window
22.Jurma, W. E.、Froelich, D. L.(1984)。Effects of immediate instructor feed-back on group discussion participants。Central States Speech Journal，35(3)，178-186。  new window
23.Kepharat, W. M.(1950)。A Quantitative Analysis of InterGroup Relationships。American Journal of Sociology，60(3)，544-549。  new window
24.Pinsonneault, A.、Kraemer, K. L.(1989)。The Impact of Technological Support on Groups: An Assessment of the Empirical Research。Decision Support Systems，5(2)，197-216。  new window
25.Rudy, I. A.(1996)。A Critical Review of Research on Electronic Mail。European Journal of Information Systems，4(2)，198-213。  new window
26.Sia, C. L.、Tan, C. Y.、Wei, K. K.(1996)。Exploring the effects of some display and task factors on GSS user groups。Information & Management，30(1)，35-41。  new window
27.Wheeless, L. K.、Wheeless, V. E.、Dickson-Markman, F.(1982)。The Relation among Social and Task Perceptions in Small Groups。Small Group Behavior，13(4)，373-378。  new window
28.張銘晃、王存國、范錚強(1997)。電子會議使用效果之實驗室研究－群體大小、任務特性與匿名之影響。中山管理評論，5(4)，751-778。new window  延伸查詢new window
會議論文
1.Dennis, A. R.、Valacich, J. S.、Nunamaker, J. F.(1991)。Group, Sub-Group and Nominal Group Idea Generation in an Electronic Meeting Environment。沒有紀錄。573-579。  new window
2.Hayne, S. C.、Rice, R.、Licker, P.(1994)。Social Cues and Anonymous Group Interaction using Group Support Systems。沒有紀錄。73-81。  new window
3.Huber, G. P.(1982)。Group Decision Support Systems as Aids in the Use of Structured Group Management Techniques。沒有紀錄。96-108。  new window
4.Valacich, J. S.、Dennis, A. R.、Jessup, L. M.、Nunamaker, J. F., Jr.(1992)。A Conceptual Framework of Anonymity in Group Support Systems。沒有紀錄。101-112。  new window
5.Wilson, J.、Jessup, L. M.(1995)。A Field Experiment on GSS Anonymity and Group Member Status。沒有紀錄。212-221。  new window
6.Winniford, M.(1991)。Issues in Automated Voting。沒有紀錄。621-630。  new window
圖書
1.Steiner, Ivan Dale(1972)。Group Processes and Productivity。New York：Academic Press。  new window
2.Sproull, Lee S.、Kiesler, Sara(1991)。Connections: New ways of working in the networked organization。Cambridge, MA：MIT Press。  new window
3.Short, John A.、Williams, Ederyn、Christie, Bruce(1976)。The Social Psychology of Telecommunications。John Wiley & Sons。  new window
4.Dennis, A. R.、Gallupe, R. B.(1993)。A History of Group Support Systems Empirical Research: Lessons Learned and Future Directions。Group Support Systems: New Perspectives。New York, NY。  new window
5.Fulk, J.、Sproull, L.、Kiesler, S.(1990)。Communication and Performance in Ad Hoc Task Groups。Intellectual Teamwork: Social Foundations of Cooperative Work。London, UK。  new window
6.Gray, P.、Mandviwalla, M.、Olfman, L.、Satzinger, J.(1993)。The User Interface in Group Support Systems。Group Support Systems: New Perspectives。New York, NY。  new window
7.Poole, M. S.、Jackson, M. H.(1993)。Communication Theory and Group Support Systems。Group Support Systems: New Perspectives。New York, NY。  new window
8.Spillman, B.、Spillman, R.、Bezdek, J.(1980)。A Fuzzy Analysis of Consensus in Small Groups。Fuzzy Sets: Theory and Application to Policy Analysis and Information Systems。沒有紀錄。  new window
9.Stohl, C.、Redding, W. C.(1987)。Messages and Message Exchange Processes。Handbook of Organizational Communication。London, UK。  new window
 
 
 
 
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