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題名：管理學：建立觀光休閒事業的競爭優勢
作者：邱繼智／黃榮鵬 引用關係
出版日期：2012
出版項：新北:華立圖書
集叢：休閒觀光叢書;5635
ISBN：9789577844378
主題關鍵詞：管理科學；旅遊業管理；餐旅管理
學門：管理學
資料類型：專書
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期刊論文
1.Diakoulakis, Ioannis E.、Georgopoulos, Nikolaos B.、Koulouriotis, Dimitrios E.、Emiris, Dimitrios M.(2004)。Towards a Holistic Knowledge Management Model。Journal of Knowledge Management，8(1)，32-46。  new window
2.Pearce, John A. II、Freeman, Elizabeth B.、Robinson, Richard B. Jr.(1987)。The Tenuous Link Between Formal Strategic Planning and Financial Performance。Academy of Management Review，12(4)，658-675。  new window
3.McElyea, Brian E.(2002)。Knowledge management, intellectual capital, and learning organizations: A triad of future management integration。Futurics，26(1/2)，59-65。  new window
4.Beeby, Mick、Booth, Charles(2000)。Networks and inter-organizational learning: A critical review。The Learning Organization，7(2)，75-88。  new window
5.Katz, Robert L.(1974)。Skills of an Effective Administrator。Harvard Business Review，52(5)，90-102。  new window
6.Drejer, Anders(2000)。Organizational learning and competence development。The Learning Organization，7(4)，206-220。  new window
7.Shortell, Stephen M.(1977)。The Role of Environment in a Configurational Theory of Organizations。Human Relations，30(3)，275-302。  new window
8.Evans, M. G.(1984)。Reducing Control Loss in Organizations: The Implications of Dual Hierarchies, Mentoring and Strengthening Vertical Dyadic Linkages。Management Science，30(2)，2156-2168。  new window
9.Parasuraman, A.、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A conceptual model of service quality and it's implications for future research。Journal of Marketing，49(4)，41-50。  new window
10.Paolillo, Joseph G. P.(1984)。The Manager's Self Assessments of Managerial Roles: Small vs. Large Firms。American Journal of Small Business，8(3)，58-64。  new window
11.Van Fleet, David D.(1983)。Span of management research and issues。Academy of Management Journal，26(3)，546-552。  new window
12.Hollmann, Thomas D.(1972)。Employment interviewers' errors in processing positive and negative information。Journal of Applied Psychology，56(2)，130-134。  new window
13.Burke, Lisa A.、Miller, Monica K.(1999)。Taking the mystery out of intuitive decision making。Academy of Management Executive，13(4)，91-99。  new window
14.Mahoney, R. A.、Jerdee, T. H.、Caroll, S. J.(1965)。The Jobs of Management。Industrial Relations，4(2)，97-110。  new window
15.Vance, C. M.、Groves, K. S.、Paik, Y. S.、Kindler, H.(2007)。Understanding and measuring linear-nonlinear thinking style for enhanced management education and professional practice。Academy of Management Learning & Education，6(2)，167-185。  new window
16.Strasser, Stephen、Eveland, J. D.、Cummins, Gaylord、Deniston, O. Lynn、Romani, John H.(1981)。Conceptualizing the Goal and System Models of Organizational Effectiveness-Implications for Comparative Evaluation Research。Journal of Management Studies，18(3)，321-340。  new window
17.Kim, Daniel H.(1993)。The link between individual and organizational learning。Sloan Management Review，35(1)，37-50。  new window
18.Dodgson, M.(1993)。Organizational learning: a review of some literatures。Organization Studies，14(3)，375-394。  new window
19.Katerberg, Ralph、Blau, Gary J.(1983)。An Examination of Level and Direction of Effort and Job Performance。Academy of Management Journal，26(2)，249-257。  new window
20.Ripley, David E.(1995)。How to Determine Future Workforce Needs?。Personnel Journal，74(1)，83-89。  new window
21.House, Robert J.(1971)。A Path-Goal Theory of Leader Effectiveness。Administrative Science Quarterly，16(3)，321-339。  new window
22.Hackman, J. Richard、Oldham, Greg R.(1976)。Motivation through the Design of Work: Test of a Theory。Organizational Behavior and Human Performance，16(2)，250-279。  new window
23.(2010)。98年輔導案例：Smart 3375智慧商店。流通講堂，9。  延伸查詢new window
24.Argyres, N.、McGahan, A. M.(2002)。An Interview with Michael Porter。Academy of Management Executive，16(2)，43-52。  new window
25.Birchfield, R.(2000)。Creating Charismatic Leaders。Management，47(5)，30-31。  new window
26.Dreher, George F.、Ash, Ronald A.(1990)。A Comparative Study of Mentoring Among Men and Woman in Managerial Professional, and Technical Positions。Journal of Applied Psychology，75(5)，539-546。  new window
27.Fulmer, Robert M.、Gibbs, Philip、Keys, Bernard(1998)。The Second Generation Learning Organization: New Tools for Sustaining Competitive Advantage。Organizational Dynamics，27(2)，6-20。  new window
28.Gibbs, V.(2000)。Learning How to Learn: A Selective Review of the Literature。Radiography，6(4)，231-235。  new window
29.Harkins, S. G.、Lowe, M. D.(2000)。The Effects of Self-Set Goals on Task Performance。Journal of Applied Social Psychology，30，1-40。  new window
30.Harrison, D. A.、Newman, D. A.、Roth, P. L.(2006)。How Important Are Job Attitudes? Meta-Analytic Comparison of the Integrative Behavioral Outcomes and Time Sequences。Academy of Management Journal，49(2)，305-325。  new window
31.Hooijberg, R.、Petrock, F.(1993)。On Cultural Change: Using a Competing Values Framework to Help Leaders Execute a Transformational Strategy。Human Resource Management，32(1)，29-50。  new window
32.Michaelsen, Larry K.、Watson, Warren E.、Black, Robert H.(1987)。Realistic Test of Individual Performance on Problem-Solving Tasks。Group and Organization Studies，1987(Sep.)，319-342。  new window
33.Rogelberg, Steven G.(1992)。The Stepladder Technique: an Alternative Group Structure Facilitating Effective Group Decision Making。Journal of Applied Psychology，77(5)，730-737。  new window
34.Sagie, Abraham、Koslowsky, Meni(1994)。Organizational Attitudes and Behaviors as a Function of Participation in Strategic and Tactical Change Decisions: An Application of Path-Goal Theory。Journal of Organizational Behavior，15(1)，37-47。  new window
35.Sinha, Deepak K.(1990)。The Contribution of Formal Planning to Decision。Strategic Management Journal，11(6)，479-492。  new window
36.Stewart, T. A.(2006)。Did You Ever Have to Make Up Your Mind?。Harvard Business Review，2006(Jan.)。  new window
37.Volkema, Roger J.(1987)。Problem Formulation: Its Portrayal in the Texts。Organizational Behavior Teaching Review，11(3)，113-126。  new window
38.Walsh, J. P.(2005)。Book Review Essay: Taking Stock of Stakeholder Management。Academy of Management Review，30(2)，426-438。  new window
39.Ansoff, Harry Igor(1957)。Strategies for Diversification。Harvard Business Review，35(5)，113-124。  new window
40.Barrow, Jeffrey C.(1977)。The variables of leadership: A review and conceptual framework。Academy of Management Review，2(2)，231-251。  new window
41.Cavanaugh, Gerald F.、Moberg, Dennis J.、Velasquez, Mauel(1981)。The Ethics of Organizational Politics。Academy of Management Review，6(3)，363-374。  new window
42.Chatman, Jennifer A.、Jehn, Karen A.(1994)。Assessing the Relationship Between Industry Characteristics and Organizational Culture: How Different Can You Be?。Academy of Management Review，37(3)，522-553。  new window
43.Hackman, J. Richard、Oldham, Greg R.、Janson, Robert、Purdy, Kenneth(1975)。A New Strategy for Job Enrichment。California Management Review，17(4)，57-71。  new window
44.Hall, Richard H.、Haas, J. Eugene、Johnson, Norman J.(1967)。Organizational Size, Complexity and Formalization。American Sociological Review，32，903-912。  new window
45.Harris, Michael M.(1989)。Reconsidering the employment interview: A review of recent literature and suggestions for future research。Personnel Psychology，42(4)，691-726。  new window
46.Heilman, Madeline E.、Saruastari, Lois R.(1979)。When beauty is beastly: The effects of appearance and sex on evaluations of job applicants for managerial and nonmanagerial jobs。Organizational Behavior and Human Performance，23(3)，360-372。  new window
47.Hersey, Paul、Blanchard, Kenneth H.(1974)。So you want to know your leadership style?。Training and Development Journal，28(2)，22-37。  new window
48.Hinkin, Timothy R.、Schriesheim, Chester A.(1989)。Development and Application of New Scales to Measure the French and Raven (1959) Bases of Social Power。Journal of Applied Psychology，74(4)，561-567。  new window
49.House, Robert J.、Mitchell, Terence R.(1974)。Path-goal theory of leadership。Journal of Contemporary Business，3(3)，81-97。  new window
50.Hunt, Shelby D.、Nevin, John R.(1974)。Power in a channel of distribution: Sources and consequences。Journal of Marketing Research，11(2)，186-193。  new window
51.Jackson, Susan E.、Dutton, Jane E.(1988)。Discerning threats and opportunities。Administrative Science Quarterly，33(3)，370-387。  new window
52.Kimberly, John R.(1976)。Organization Size and the Structuralist Perspective: A Review, Critique, and Proposal。Administrative Science Quarterly，21(4)，571-597。  new window
53.Mayer, Christopher(1994)。How the Right Measures Help Teams Excel。Harvard Business Review，72(3)，95-103。  new window
54.Ortenblad, Anders(2002)。A Typology of the Idea of Learning Organization。Management Learning，33(2)，213-230。  new window
55.Ortenblad, Anders(2004)。The learning organization: Towards an integrated model。The Learning Organization，11(2)，129-144。  new window
56.Podsakoff, Phillip M.、Niehoff, Brian P.、MacKenzie, Scott B.、Williams, Margaret L.(1993)。Do substitutes for Leadership Really Substitute for Leadership? An empirical Examination of Kerr and Jermier's Situational Leadership Model。Organizational Behavior and Human Decision Processes，54(1)，1-44。  new window
57.Pondy, Louis R.(1967)。Organizational Conflict: Concepts and Models。Administrative Science Quarterly，12(2)，296-320。  new window
58.Sharpe, Murem(1997)。Outsourcing, Organizational Competitiveness and Work。Journal of Labor Research，18(4)，535-549。  new window
59.Sorensen, Jesper B.(2002)。The strength of corporate culture and the reliability of firm performance。Administrative Science Quarterly，47(1)，70-91。  new window
60.Tannenbaum, Robert、Schmidt, Warren H.(1958)。How to choose a leadership pattern。Harvard Business Review，36(2)，95-101。  new window
61.Venkatraman, Nenkat、Prescott, John E.(1990)。Environment-strategy coalignment: an empirical test of its performance implications。Strategic Management Journal，11(1)，1-23。  new window
62.Zeithaml, Valarie A.(1988)。Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence。Journal of Marketing，52(3)，2-22。  new window
會議論文
1.李慶長(2006)。食品連鎖零售業導入ERP系統之效益研究--以天仁茗茶為例。2006電子商務與數位生活研討會。  延伸查詢new window
學位論文
1.許峰勝(2004)。兩岸連鎖餐飲業高績效店舖領導型態異同之研究(碩士論文)。朝陽科技大學，臺中。  延伸查詢new window
圖書
1.周泰華、杜富燕(2002)。零售管理。華泰文化。  延伸查詢new window
2.Davenport, Thomas H.、Prusak, Laurence、胡瑋珊(1999)。知識管理。中國生產力中心。  延伸查詢new window
3.Jay, Ros、施貞夙(1998)。經營優質團隊。中國生產力中心。  延伸查詢new window
4.中山大學企業管理學系(2005)。管理學：整合觀點與創新思維。前程企業。  延伸查詢new window
5.Robbins, Stephen P.、Coulter, Mary、林孟彥、林均妍(2011)。管理學。華泰文化事業公司。  延伸查詢new window
6.Papows, Jeffery P.、李振昌(1999)。16定位：Lotus總裁眼中網路時代的企業策略。大塊文化。  延伸查詢new window
7.溫金豐(2007)。組織理論與管理。學貫行銷。  延伸查詢new window
8.金偉燦、莫伯尼、黃秀媛(2005)。藍海策略：開創無人競爭的全新市場。天下文化出版社。  延伸查詢new window
9.Botkin, Jim、李靜瑤、朱璞瑄(2000)。智慧狂潮：帶動企業變革的知識社群。高寶。  延伸查詢new window
10.Bateman, Thomas S.、Snell, Scott A.、張進德、揚雪蘭、朱正民(2002)。管理學。美商麥格羅希爾臺灣分公司。  延伸查詢new window
11.Blake, Robert R.、Mouton, Jane S.(1984)。The Managerial Grid。Gulf Publishing。  new window
12.Robbins, Stephen P.、Coulter, Mary、林孟彥(2003)。管理學。華泰文化。  延伸查詢new window
13.Pande, Peter S.、Neuman, Robert P.、Cavanagh, Roland R.、樂為良(2001)。六標準差--奇異、摩托羅拉等頂尖企業的高績效策略。麥格羅．希爾國際出版公司。  延伸查詢new window
14.吳淑華、黃曼琴、Schuler, Randall S.(1998)。人力資源管理。滄海書局。  延伸查詢new window
15.DeCenzo, David A.、Robbins, Stephen P.(1994)。Human Resource Management: Concept and Practices。John Wiley and Sons。  new window
16.Whiteley, Richard C.、Hessan, Diane、譚家瑜(1997)。贏得顧客心。天下文化。  延伸查詢new window
17.Lawrence, Paul R.、Lorsch, Jay W.(1967)。Organization and Environment。Harvard University Press。  new window
18.Drucker, Peter F.、高翠霜(2000)。績效評估：經理人真正需要的資訊。天下文化出版股份有限公司。  延伸查詢new window
19.韓默．麥可、錢辟．詹姆士、楊幼蘭(1997)。改造企業。牛頓出版公司。  延伸查詢new window
20.林建煌(2010)。管理學。新陸書局。  延伸查詢new window
21.Jones, Gareth R.、楊仁壽、俞慧芸、許碧芬(2002)。組織理論與管理：理論與個案。雙葉書廊。  延伸查詢new window
22.Isaacs, William、柯雅琪(2001)。深度匯談。高寶國際。  延伸查詢new window
23.Kaplan, Robert S.、Norton, David P.、朱道凱(1999)。平衡計分卡。臉譜。  延伸查詢new window
24.Dipboye, Robert L.(1992)。Selection interview: Process perspectives。Cincinnati, OH：South-western。  new window
25.Griffin, Ricky W.、黃營杉(2006)。管理學。臺灣東華。  延伸查詢new window
26.ARC遠擎管理顧問公司策略績效事業部、Kaplan, Robert S.、Norton, David P.(2001)。策略核心組織：以平衡計分卡有效執行企業策略。臉譜。  延伸查詢new window
27.謝清佳、Probst, Gilbert、Raub, Steffen、Romhardt, Kai(2003)。知識管理。智勝文化。  延伸查詢new window
28.林靜宜(2014)。鼎泰豐：有溫度的完美。遠見天下文化。  延伸查詢new window
29.Robbins, Stephen P.、DeCenzo, David A.、林建煌(2002)。現代管理學。華泰文化事業公司。  延伸查詢new window
30.陳慶樑、林松輝(2004)。零售管理連鎖店鋪之理論實務與技術。高立圖書有限公司。  延伸查詢new window
31.彭文賢(1983)。組織原理。三民書局。  延伸查詢new window
32.Jones, Gareth R.、George, Jennifer M.、Hill, Charles W. L.(1998)。Contemporary Management。McGraw-Hill。  new window
33.Newman, William H.(1975)。Constructive Control-Design and Use of Control System。Prentice-Hall。  new window
34.Tobin, Daniel R.(1993)。Re-education the corporation: Foundations for the learning organization。Oliver Wight Publications, Inc.。  new window
35.周泰華、杜富燕(2007)。零售管理概論。華泰文化。  延伸查詢new window
36.張正輝、林正修(2003)。門市營運管理。滄海書局。  延伸查詢new window
37.Daft, Richard L.、陳勇安(2006)。管理學。雙葉書廊。  延伸查詢new window
38.黃憲仁(2002)。營業經理行動手冊。憲業企管顧問有限公司。  延伸查詢new window
39.Watkins, Karen E.、Marsick, Victoria J.(1993)。Sculpting the Learning Organization: Lessons in the Art and Science of Systemic Change。Jossey-Bass Publishers。  new window
40.張緯良(2007)。管理學。雙葉書廊。  延伸查詢new window
41.邱繼智(2007)。建構學習型組織。華立書局。  延伸查詢new window
42.張曄清(2002)。連鎖企業門店營運與管理。立信會計出版社。  延伸查詢new window
43.Fiedler, Fred E.(1967)。A Theory of Leadership Effectiveness。New York：McGraw-Hill。  new window
44.Argyris, Chris(1990)。Overcoming Organizational Defenses: Facilitating Organizational Learning。Allyn & Bacon。  new window
45.Robbins, Stephen、Coulter, Mary、何明城(2006)。管理學。普林斯頓公司。  延伸查詢new window
46.林清江(1998)。邁向學習社會。教育部。  延伸查詢new window
47.陳明璋(1985)。組織環境策略結構與效能文獻研討。華泰書局。  延伸查詢new window
48.Schermerhorn, John R. Jr.、Hunt, James G.、Osborn, Richard N.、陳靜怡、楊佩棻(1998)。組織行為。臺灣西書出版社。  延伸查詢new window
49.葉日武、林玥秀(2010)。管理學。前程文化。  延伸查詢new window
50.Kinick, Angelo、Williams, Brian K.、榮泰生(2010)。管理學。麥格羅．希爾。  延伸查詢new window
51.Robbins, Stephen P.、Coulter, Mary、羅雅宣、吳美惠(2006)。管理學。臺灣培生。  延伸查詢new window
52.Argyris, C.(1996)。On Organizational Learning。Blackwell。  new window
53.Burack, Elmer H.(1975)。Organization Analysis: Theory and Applications。Dryden Press。  new window
54.Cartwright, Roger(2000)。Mastering Customer Relations。Macmillan Press Ltd.。  new window
55.David, Fred R.(1995)。Concepts of Strategic Management。Prentice-Hall, Inc。  new window
56.宋玲蘭、林溥鈞、Jones, G. R.、George, J. M.、Hill, C. W. L.(2001)。當代管理學。麥格羅．希爾。  延伸查詢new window
57.Johnson, Michael D.、Gustafsson, Anders、李紀堂(2003)。企業獲利進階方案：提升顧客滿意、顧客忠誠和獲利方法。中國生產力中心。  延伸查詢new window
58.洪明洲(1997)。管理：個案、理論、辨證。科技圖書公司。  延伸查詢new window
59.Adizes, Ichak、徐聯恩(1996)。企業生命週期--長保企業壯年期的要訣。長河出版社。  延伸查詢new window
60.張力元(2003)。顧客服務管理：CRM實戰理論與實務。華泰。  延伸查詢new window
61.楊政學(2006)。企業倫理。揚智文化。  延伸查詢new window
62.楊錦洲(2001)。顧客服務創新價值。中衛發展中心。  延伸查詢new window
63.齊若蘭、Collins, Jim(2003)。從A到A+：向上提升，或向下沉淪？企業從優秀到卓越的奧秘。遠流出版公司。  延伸查詢new window
64.Berlo, David K.(1960)。The Process of Communication。Holt, Rinehart and Winston, Inc.。  new window
65.Chandler, Alfred Dupont Jr.(1962)。Strategy and Structure: Chapters in the History of the Industrial Enterprise。MIT Press。  new window
66.Daft, Richard L.、Marcic, Dorothy(2004)。Understanding Management。Thomson South-Western。  new window
67.Daft, Richard L.(2004)。Organization Theory and Design。Thomson South-Western。  new window
68.Daft, Richard L.(2007)。Understanding the theory and design of organizations。Thomson South-Western。  new window
69.Kast, Fremont E.、Rosenzweig, James E.(1970)。Organization and Management: A System Approach。McGraw-Hill。  new window
70.Luthans, Fred、Hodgetts, R. M.、Rosenkrants, S. A.(1988)。Real managers。Ballinger。  new window
71.Marquardt, Michael J.(1996)。Building the Learning Organization。McGraw Hill。  new window
72.Miles, Raymon E.、Snow, Charles C.(1978)。Organization Strategy, Structure, and Process。McGraw-Hill。  new window
73.Mintzberg, Henry(1973)。The Nature of Managerial Work。Harper & Row。  new window
74.Mintzberg, Henry(1979)。The Structuring of Organizations。Prentice-Hall。  new window
75.Mintzberg, Henry(1983)。Structure in Fives: Designing Effective Organizations。Prentice-Hall, Inc.。  new window
76.Parry, Scott B.(1997)。Evaluating the Impact of Training: A Collection of Tools and Techniques。American Society for Training & Development。  new window
77.Peters, Thomas J.、Waterman, Robert H. Jr.(1982)。In Search of Excellence: Lessons from America's Best-Run Companies。Harper & Row Publishers。  new window
78.Robbins, Stephen P.(1990)。Organization Theory: Structure, Design, and Applications。Prentice-Hall, Inc.。  new window
79.Robbins, Stephen P.、Coulter, Mary(2002)。Management。Prentice Hall。  new window
80.Robbins, Stephen P.(1990)。Organization Theory: Structure, Design, and Application。Prentice-Hall。  new window
81.Stogdill, Ralph M.、Coons, Alvin E.(1951)。Leader Behavior: Its Description and Measurement。Ohio State University Bureau of Business Research。  new window
82.Vroom, Victor H.、Yetton, Phillip W.(1973)。Leadership and Decision Making。University of Pittsburgh Press。  new window
83.Woodward, Joan(1965)。Industrial Organization: Theory and Practice。Oxford University Press。  new window
84.Senge, Peter M.、郭進隆(1994)。第五項修練：學習型組織的藝術與實務。天下文化。  延伸查詢new window
85.Herzberg, Frederick、Mausner, Bernard、Snyderman, Barbara Bloch(1959)。The Motivation to Work。John Wiley & Sons, Inc.。  new window
86.Vroom, Victor Harold(1964)。Work and motivation。John Wiley & Sons, Inc.。  new window
87.Porter, Michael E.(1980)。Competitive Strategy: Techniques for Analyzing Industries and Competitors。Free Press。  new window
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其他
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圖書論文
1.Locke, Edwin A.(1976)。The nature and causes of job satisfaction。Handbook of industrial and organizational psychology。Rand McNally Publishers Inc.。  new window
2.Thomas, Kenneth. W.(1992)。Conflict and Negotiation Processes in Organizations。Handbook of Industrial and Organizational Psychology。Consulting Psychologists Press。  new window
3.Kahn, R.、Katz, D.(1960)。Leadership Practices in Relation to Productivity and Morale。Group Dynamics: Research and Theory。Row, Peterson。  new window
 
 
 
 
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