臺灣人文及社會科學引文索引資料庫系統

:::

詳目顯示

回上一頁
第 1 筆 / 總合 1 筆   第一頁 上一頁 下一頁 最後一頁
/1頁
題名：公民引領之政府績效管理：初探性模式建構
書刊名：行政暨政策學報
作者：胡龍騰 引用關係
作者(外文)：Hu, Lung-teng
出版日期：2007
卷期：44
頁次：頁79-128
主題關鍵詞：績效管理；績效評量；公民參與；公民引領；Performance management；Performance assessment；Citizen participation；Citized-led government performance management
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(9) 博士論文(2) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:9
  • 共同引用共同引用:15
  • 點閱點閱:110
「為民服務」不僅為政府的天職，亦為其存在的價值。但是民眾對於政府施政良窳的評價，卻多僅能消極地藉由民意調查或是民眾滿意度調查予以表達，對施政方向的主導權力，極為有限。近年來，學者們倡言應建構績效導向之地方政府管理，作為地方政府再造及提升治理能力之積極手段。但於此同時，是否能透過實際的作為，將「績效管理」此項工具，由政府移轉至公民手中，授予公民領航的權力與能力，則是值得吾人思考的一項議題。 基此，本研究主要之目的，在於探索政府績效管理與公民參與結合之可能性，透過他國已有經驗的檢視，試圖發展與建構適合我國本土系絡之運作模式。透過初探性之訪談分析，吾人發現，擴大公民參與的深度與積極性，毋寧為當前廣大民眾所期待，期盼在地方事務上，民眾能有積極參與、共同規劃的機會。而本研究所提出的「公民引領之政府績效管理」模式，便是希望能將政府施政績效評量的權力，由過去僅由政府內部施行的方式，轉變而為由公民參與主導，並藉此將領航政府之權力，交還給公民大眾，建立以公民為核心的公共服務價值。
Conventionally, performance measures are developed, implemented, and regarded as managerial instruments by public officials; ordinary citizens rarely have voice in government performance management, however. Drawing experiences from U.S. municipal governments, the author shows practical models which enable citizens to initiate performance measures, as well as to collaborate with public officials and elected representatives in implementing assessments and reporting performance results. By so doing, governmental efforts are driven by citizens' concerns and aspirations rather than elected official's goals. The author, based upon lessons learned from these case studies, constructs a model of "citizen-led government performance management" at local level, and further examines the feasibility of the brand-new way of citizen participation in Taiwan.
期刊論文
1.Smith, Gerald E.、Huntsman, Carole A.(1997)。Reframing the Metaphor of the Citizen-Government Relationship: A Value-Centered Perspective。Public Administration Review，57(4)，309-318。  new window
2.丘昌泰(20020600)。邁向績效導向的地方政府管理。研考雙月刊，26(3)=229，46-56。  延伸查詢new window
3.Halvorsen, K. E.(2003)。Assessing the Effects of Public Participation。Public Administration Review，63(5)，535-543。  new window
4.King, Cheryl Simrell、Feltey, Kathryn M.、Susel, Bridget O'Neill(1998)。The Question of Participation: Toward Authentic Public Participation in Public Administration。Public Administration Review，58(4)，317-326。  new window
5.Bowornwathana, Bidhya(1997)。Transforming bureaucracies for the 21st century: The new democratic governance paradigm。Public Administration Quarterly，21(3)，294-308。  new window
6.Fischer, Frank(1993)。Citizen Participation and the Democratization of Policy Expertise: From Theoretical Inquiry to Practical Cases。Policy Science，26(3)，165-487。  new window
7.Roberts, Nancy(1997)。Public Deliberation: An Alternative Approach to Crafting Policy and Setting Direction。Public Administration Review，57(2)，124-132。  new window
8.Holzer, M.、Yang, K.(2004)。Performance measurement and improvement: An assessment of the state of the art。International Review of Administrative Sciences，70(1)，15-31。  new window
9.Roberts, Nancy C.(2002)。Keeping public officials accountable through dialogue: Resolving the accountability paradox。Public Administration Review，62(6)，658-669。  new window
10.Nalbandian, J.(1999)。Facilitating Community, Enabling Democracy: New Roles for local Government Managers。Public Administration Review，59(3)，187-196。  new window
11.丘昌泰、洪鴻智、陳金貴(20021200)。建立市民導向的社區參與制度：北市經驗之評析。行政暨政策學報，35，1-44。new window  延伸查詢new window
12.Melkers, J.、Thomas, J.(1998)。What Do Administrators Think Citizens Think? Administrator Predictions as An Adjunct to Citizen Surveys。Public Administration Review，58(4)，327-334。  new window
13.Van Ryzin, G.(2004)。The Measurement of Overall Citizen Satisfaction。Public Performance & Management Review，27(3)，9-28。  new window
14.朱景鵬、朱鎮明(200410)。英、美、德地方政府治理能力評鑑制度。研考雙月刊，28(5)=243，39-54。  延伸查詢new window
15.Ho, A.、Coates, P.(2004)。Citizen-Initiated Performance Assessment: An initial Iowa Experience。Public Performance & Management Review，27(3)，29-50。  new window
16.Vigoda, Eran(2002)。From Responsiveness to Collaboration: Governance, Citizens, and the Next Generation of Public Administration。Public Administration Review，62(5)，527-540。  new window
17.陳敦源(20040300)。人民、專家與公共政策：民主理論下的「參與式知識管理」。國家政策季刊，3(1)，99-133。  延伸查詢new window
18.Denhardt, Robert B.、Denhardt, Janet Vinzant(2000)。The New Public Service: Serving Rather Than Steering。Public Administration Review，60(6)，549-559。  new window
19.Schachter, Hindy Lauer(1995)。Reinventing Government or Reinventing Ourselves: Two Models for Improving Government Performance。Public Administration Review，55(6)，530-537。  new window
20.DeLeon, P.(1992)。The Democratization of the Policy Sciences。Public Administration Review，52(2)，125-129。  new window
21.丘昌泰(1997)。市民參與與政策形成，上。公訓報導，74，15-19。  延伸查詢new window
22.丘昌泰(1997)。市民參與與政策形成，下。公訓報導，76，24-34。  延伸查詢new window
23.Kelly, J. M.、Swindell, D.(2002)。A Multiple Indicator Approach to Municipal Service Evaluation: Correlating Performance Measurement and Citizen Satisfaction across Jurisdictions。Public Administration Review，62(5)，610-621。  new window
24.Berman, Evan M.(1997)。Dealing with Cynical Citizens。Public Administration Review，57(2)，105-112。  new window
25.Van Ryzin, G. G.、Immerwahr, S.(2004)。Derived Importance-Performance Analysis of Citizen Survey Data。Public Performance & Management Review，27(4)，144-173。  new window
26.Van Ryzin, G. G.、Muzzio, D.、Immerwahr, S.、Gulick, L.、Martinez, E.、Ryzin, V.、George, G.(2004)。Drivers and Consequences of Citizen Satisfaction: An Application of the American Customer Satisfaction Index Model to New York City。Public Administration Review，64(3)，331-341。  new window
27.Glaser, M. A.、Denhardt, R. B.(2000)。Local Government Performance through the Eyes of Citizens。Journal of Public Budgeting, Accounting & Financial Management，12(1)，49-73。  new window
研究報告
1.Gore, A.(1993)。From Red Tape to Results: Creating a government that works better and costs less。Washington, DC：US Government Printing office。  new window
圖書
1.朱志宏、丘昌泰(199501)。政策規劃。臺北縣：國立空中大學。  延伸查詢new window
2.丘昌泰(2000)。公共管理--理論與實際手冊。台北市：元照出版社。  延伸查詢new window
3.Osborne, David、Gaebler, Ted(1992)。Reinventing Government: How the Entrepreneurial Spirit is Transforming the Public Sector。Addison-Wesley Publishing Company。  new window
4.吳定(1991)。公共政策。臺北：華視文化事業股份有限公司。  延伸查詢new window
5.丘昌泰(1995)。公共政策：當代政策科學理論之研究。臺北市：巨流圖書公司。  延伸查詢new window
6.Forester, John(1989)。Planning in the Face of Power。University of California Press。  new window
7.Box, Richard C.(1998)。Citizen Governance: Leading American Communities into the 21st Century。Sage Publications。  new window
8.Holzer, M.、Callahan, K.(1998)。Government at Work: Best Practices and Model Programs。Government at Work: Best Practices and Model Programs。Thousand Oaks, CA。  new window
9.Hughes, O. E.(1998)。Public Management & Administration。Public Management & Administration。New York, NY。  new window
10.National Center for Public Productivity(2004)。Citizen-Driven Government Performance: Case Studies and Curricular Resources。Citizen-Driven Government Performance: Case Studies and Curricular Resources。Newark, NJ。  new window
11.郭昱瑩(2004)。政府機關績效評估探討。政府績效評估。臺北市。  延伸查詢new window
圖書論文
1.林嘉誠(2004)。行政機關績效評估制度的建置與回顧。政府績效評估。臺北：行政院研究發展考核委員會。  延伸查詢new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
無相關著作
 
QR Code
QRCODE

臺灣人文及社會科學引文索引資料庫

目前上線人數：505（臺灣：459，外國：46） ／ 本年度總使用人次：1068971 ／ 訪客人次（自102年09月）：66950803
國家圖書館著作權聲明 Copyright © 2013 All rights reserved.
本館地址: 100201臺北市中山南路20號． 本館地圖及交通資訊．
總機：(02)23619132．最佳瀏覽解析度為1024x768以上