【中文部分】
王銘宗(2001)。服務型政府之知識管理－公務人員知識經濟與服務理念訓練學員參考讀本，台北：公務人力發展中心。
林東清(2004)。知識管理。台北：智勝。
曾國鴻(2003)。高職電機科應用知識管理之研究，行政院國科會專題研究報告。
隋德蘭(2001)。公務組織知識管理與績效關係之研究—以高雄市政府採購部門對政府採購法知識管理為例。義守大學管理科學研究所碩士論文，高雄。
劉常勇(1999)。Web at http:www.cme.org.tw/know/start.htm#a.
劉淑娟(2000)。知識管理在學校營繕工程之運用。國立東華大學教育研究所碩士論文，花蓮。
蔡華齡(2004)。國小自然與生活科技教師以虛擬社群實踐知識管理之歷程研究，國立高雄師範大學工業科技教育學系碩士論文，高雄。
黎士群(1999)。組織公平、信任與知識分享行為之關係性研究-以Unix 系統管理人員為例。銘傳大學管理科學研究所碩士論文，台北。
簡禎富(2005)。決策分析與管理：全面決策績效提升之架構與方法。台北：雙葉。
【英文部分】
Alba, J. W. & Hutchinson, J. W. (1987). Dimensions of consumer expertise, Journal of Consumer Research, 13(4), 411-454.
Anderson, N. H. (1996). A Functional Theory of Cognition. Mahwah, N. J.: Erlbaum Associates.
APQC, American Productivity & Quality Center (2004). APQC''s road map to knowledge management results: Stages of implementation, website at < http://www.apqc.org/portal/apqc/site/generic?path=/site/km/apqc_roadmap.jhtml>.
Barron, F. H. & Barrett, B. E. (1996). Decision quality using ranked attribute weightes. Management Science, 42(11), 1515-1523.
Bassi, L. J. (1997). Harnessing the power of intellectual capital. Training & Development, 51(12), 25-30.
Beach, L. R. (1990). Image theory: Decision making in personal and organizational contexts. Chichester, U.K.: John Wiley & Sons.
Bechara, A., Damasio, H., Tranel, D., & Damasio, A. R. (1997). Deciding advantageously before knowing the advantageous strategy. Science, 275, 1293-1294.
Beijerse R. P. (1999). Questions in knowledge management: defining and conceptualising a phenomenon. Journal of Knowledge Management, 3(2), 94–110.
Benbasat, I., Dexter, A. S., & Todd, P. (1986). An experimental program investigating color-enhanced and graphical information presentation: an integration of the findings, Communications of the ACM, 29(11), 1094–1105.
Blumberg, M. & Pringle, C. (1982). The missing opportunity in organizational research: some implications for a theory of work motivation, Academy of Management Review, 7, 565-602.
Bock, W. (1998). Knowledge management basics, Wally Bock’s Briefing Memo, http://www.bockinfo.com/docs/kmbasics.htm.
Boland, J. & Tenkasi, R.V. (1995). Perspective making and perspective taking in communities of knowing. Organization Science, 6(4), 350-372.
Brehmer, B. & Dorner, D. (1993). Experiments with computer-simulated microworlds: Escaping both the narrow straits of the laboratory and the deep blue sea of the field study. Computers in Human Behavior, 9, 171-184.
Broadbent, J. (1998). Environmental politics in Japan: Networks of power and protest. U. K.: Cambridge University Press.
Brooking A. (1997). The management of intellectual capital. Long Range Planning 30(3), 364–365.
Brunswik, E. (1952). The conceptual framework of psychology. U.S.A.: University of Chicago Press.
Bryant, S. E. (2003). The role of transformational and transactional leadership in creating, sharing and exploiting organizational knowledge, Journal of Leadership & Organizational Studies, 9(4), 26-43.
Burrell, B. & Morgan, G. (1979). Sociological paradigms and organizational analysis. Heinemann: United Kingdom.
Capon, N., Glazer, R. (1987). Marketing and technology: a strategic coalignment. Journal of Marketing, 51(3), 1-14.
Carlile, P.R. & Rebentisch, E.S. (2003). Into the black box: The knowledge transformation cycle, Management Science, 49(9), 1180-1195.
Choo, C. W. (2002). Sensemaking, knowledge creation and decision making: organizational knowing as emergent strategy, in C. W. Choo and N. Bontis (eds.), The strategic management of intellectual capital and organizational knowledge, New York: Oxford University Press.
Choo, C. W., (1998). The knowing organization: How organizations use information to construct meaning, create knowledge, and make decision, New York: Oxford University Press.
Cohen, W., & Levinthal, D. (1990). Absorptive capacity: A new perspective on learning andinnovation. Administrative Science Quarterly, 35, 128-152.
Cong, X. & Pandya, K. V. (2003). Issues of knowledge management in the public sector. Electronic Journal of Knowledge Management, 1(2), 25-33Conner, K. R. (1991). A historical comparison of resource-based theory and five schools of thought within industrial organization economics: Do we have a new theory of the firm? Journal of Management, 17(1), 121-155.Conner, K. R., & Prahalad, C. K. (1996). A resource-based theory of the firm: Knowledge versus opportunism. Organization Science, 7(5), 477-501.
Cooksey, R. W. (1996). Judgment analysis: Theory, methods, and applications. U. K.: Academic Press Limited.
Daft, R. L. (2001), Organization theory & design. Singapore: Thomson Learning Press.
Daniele, C. D. & Charles, D. C. (2002). A review of survey research in knowledge management: 1997-2001. Journal of Knowledge Management, 6(3), 207-223
Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Boston: Harvard Business School Press.
Droge, C., Claycomb, C. & Christensen, W. (2001). The mediating role of operations knowledge in the relationship of context with performance. Journal of Operations Management, 19, 453-469.
Droge, C., Claycomb, C. & Germain, R. (2003). Does knowledge mediate the effect of context on performance? Some initial evidence. Decision Sciences, 34(3), 541-568.
Drucker, P. F. (1988). The Coming of the New Organization. Harvard Business Review, 66(2), 45-53.
Edwards, J. S., Alifantis, T., Hurrion, R. D., Ladbrook, J., Robinson, S., & Waller, A. (2004). Using a simulation model for knowledge elicitation and knowledge management. Simulation Modelling Practice and Theory ,12, 527-540.
Fedor, D. B., Ghosh, S., Caldwell, S. D., Maurer, T. J., & Singhal, V. R. (2003). The effects of knowledge management on team members'' ratings of project success and impact, Decision Sciences, 34(3), 513-540.
Fiol, C. M. (1994). Consensus, diversity, and learning in organizations. Organizational Science, 5, 403-420.
Fiol, C. M., & Lyles, M. A. (1985). Organizational learning. Academy of Management Review, 10(4), 803-813.
Fogarty, D. W., Hoffmann, T. R. & Stonebraker, P. W. (1989), Production and OperationsManagement, South-Western, Cincinnati.
Fornell, C. & Larcker, D.F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(February), 39-50.
Frappaulo, C. & Toms, W. (1997). Knowledge management: from terra incognita to terra firma. In The Knowledge Management Yearbook 1999–2000, Cortada JW, Woods JA (eds). Butterworth Heinemann: Boston, MA.
Galbraith, J. R. (1973). Designing complex organizations. Reading MA: Addison-Wesley.
Galbraith, J. R. (1974). Organization design: An information processing view, in D. A. Kolb (eds.), Organization Psychology, NJ: Prentice Hall.
Gardiner, P. C., & Edwards, W. (1975). Public values: Multiattribute-utility measurement for social decision making. In M. F. Kaplan & S. Schwartz (Eds.), Human judgment and decision processes. NY: Academic Press.
Garrett, T. M. (2004). Whither Challenger, wither Columbia: Management decision making and the knowledge analytic. American Review of Public Administration, 34(4), 389-402.
Gilbert, M. & Gordey-Hayes, M. (1996). Understanding the process of knowledge transfer to achieve successful technological innovation, Technovation, 16(6), 301-312.
Gladstone, B. (2001). From know-how to knowledge: the essential guide to understanding and implementing knowledge management, London: Oxford University Press.
Glassser, P. (1999). The Knowledge Factor-knowledge Management, CIO
Gold, A. H., Malhotra, A., & Segars, A. H. (2001). Knowledge management: an organizational capabilities perspective. Journal of Management Information Systems, 18(1), 185–214.Gonzalez, L. M., Giachetti, R. E., & Ramirez, G.. (2005). Knowledge management-centric help desk: specification and performance evaluation. Decision Support Systems, 40, 389-405.
Goslar, M. D., Green, G. I., & Hughes, T. H. (1986). Decision support systems: an empirical assessment for decision making, Decision Sciences, 17(1), 79–91.Grant, R. M. (1996a). Prospering in dynamically competitive environments: Organizational capability as knowledge integration. Organization Science, 7(4), 375-387.
Grant, R. M. (1996b). Toward a knowledge-based theory of the firm. Strategic Management Journal, 17(Special Issue), 109-122.
Gupta, B. & Aronson, J. E. (2001). Knowledge management: a survey of current practices. California State University , Monterrey , CA, available at: www.monterey.edu.
Hahn, M., Lawson, R., & Lee, Y. G. (1992). The effect of time pressure and information load on decision quality. Psychology & Marketing, 9(5), 365-381.
Hammond, K. R. (1955). Probabilistic functioning and the clinical method. Psychological Review, 62, 255-262.
Hammond, K. R. (2000). Judgement under stress, New York: Oxford University Press.
Hammond, K. R., McAlelland, G. H., & Mumpower, J. (1980). Human judgement and decision making, theories, method and procedures. New York: Praeger Publication.
Harrison, E. F. (1987). The managerial decision-making process. Boston: Houghton-Mifflin.
Heath, C. & Gonzalez, R. (1995). Interaction with others increase decision confidence but not decision quality: evidence against information collection views of interactive decision making. Organizational Behavior and Human Decision Process, 61(3), 305-326.
Hendrikes, P. (1999). Why share knowledge? The influence of ICT on motivation for knowledge sSharing, Knowledge and Process Management, 6(2), 91-100.
Hibbard, J. 1997. Knowing what we know. Information Week, 20, October.
Hidding, G. J., & Catterall, S. M. (1998). Anatomy of a learning organization: Turning knowledge into capital at Anderson. Knowledge and Process Management, 5(1), 3-13.Higgison, S. (2003). Your say: KM in North America. Knowledge Management Magazine, Oct 7(2), Website at http://www.kmmagazine.com/xq/asp/sid.A7F2C2B2-2B48-44E8-B097-37349F75DD64/articleid.C97F64D2-3AAA-4D31-8D16-33D5B05C2667/qx/display.htm
Hlupic, V., Pouloudi, A. & Rzevski, G. (2002). Towards and integrated approach to knowledge management: ‘hard’, ‘soft’ and ‘abstract’ issues. Knowledge and Process Management, 9(2), 92-93.
Holsapple, C. W. & Joshi, K. D. (1999). “Knowledge selection: concepts, issues, and technologies,” in J. Liebowitz (ed.), Knowledge management handbook, Boca Raton, Fla: CRC Press.An investigation of factors that influence the management of knowledge in organizations. Journal of strategic systems, 9, 235-261
Holsapple, C. W. & Joshi, K. D. (2000). An investigation of factors that influence the management of knowledge in organizations, Journal of strategic systems, 9, 235-261.
Holsapple, C. W. (2005). The inseparability of modern knowledge management and computer-based technology. Journal of Knowledge Management, 9(1), 42-52.Holsapple, C. W. & Joshi, K. D. (2001). Knowledge management: A three fold framework, The Information Society, 18(1), 47-64.Jacoby, J., Morrin, M., Johar, G., Gurhan, Z., Kuss, A. & Mazursky, D. (2001). Training novice investors to become more expert: the role of information accessing strategy, The Journal of Psychology and Financial Markets, 2(2), 69-79.
Janz, B. D. & Prasarnphanich, P. (2003). Understanding the antecedents of effective knowledge management: The importance of a knowledged-centered culture, Decision Sciences, 34(2), 351-384.
Joshi, K. D. (2001). A framework to study knowledge management behaviors during decision making, System Sciences, 2001. Proceedings of the 34th Annual Hawaii International Conference, 12-30.
Juen, T. W. (2001). Knowledge management in the public sector: principles and practices in police work, Journal of Information Science, 27(5), 311-318.
Kanter, J. (1999). Knowledge management, practically Speaking”, Information Systems Management, 16(4), 7-16.
Kasper, G. M. (1985). The effect of user-developed DSS applications on forecasting decision-making performance in an experimental setting, Journal of Management Information Systems, 2(2), 26–39.
Keeny, R. L., & Raiffa, H. (1976). Decisions with Multiple Objectives: Preferences and Value tradeoffs. New York: Wiley.
Klein, M. (1999). Managing knowledge drives key decisions. National Underwriter, 12, 31-33.
Knowledge Associates (2001). Global KM benchmarking survey., available at: www.knowledgeassociates.com
Known Network, Teleos (1999). “MAKE”, available at: www.knowledgebusiness.com
Known Network, Teleos (2000). ”MAKE”, available at: www.knowledgebusiness.com
Known Network, Teleos (2001), ”MAKE”, available at: www.knowledgebusiness.com
Kogut, B., & Zander, U. (1992). Knowledge of the firm, combinative capabilities, and the replication of technology. Organization Science, 3(3), 383-397.
KPMG Consulting (1998). Knowledge management Research report 1998, available at: kpmg.interact.nl/publication/kmsurvey.shtml
KPMG Consulting (2000). Knowledge Management Research Report 2000, available at: kpmg.interact.nl/publication/kmsurvey.shtml
Krogstad, J. L., Ettenson, R. T. & Shanteau, J. (1984). Context and experience in auditors’ mat eriality judgments. Auditing: A Journal of Practice & Theory, 4, 54-73.
Kuhn, T. (1970). The Structure of Scietific Revolutions, 2nd ed., University of Chicago Press, Chicago, IL.
Laudon, K. C., & Laudon, J. P. (1999). Management Information Systems: Organization and Technology in the NetworkedEnterprise (6th ed). Prentice Hall: Englewood cliffs, NJ.
Lawrence, P. R. & Lorsch, J. W. (1967). Organization and environment: Managing differentiation and integration. Homewood, IL: Irwin.
Leavitt, H. J. (1964). Managerial psychology (rev. ed.). Chicago: The University of Chicago Press, Ltd.
Lesser, E. & Prusak, L. (2002). Preserving knowledge in an uncertain world. MIT Sloan Management Review, 43(1), 101-102.Lichtenstein, D. R., Kaufmann, P. J. & Bhagat, S. (1999). Why consumers choose managed mutual funds over index funds: hypotheses from consumer behavior. The Journal of Consumer Affairs, 33(1), 187-205.Liebowitz, J. & Megbolugbe, I. (2003). A set of frameworks to aid the project manager in conceptualizing and implementing knowledge management initiatives, International Journal of Project Management, 21, 189-198.
Liebowitz, J. (2003). A set of frameworks to aid the project manager in conceptualizing and implementing knowledge management initiatives. International Journal of Project Management, 21(3), 189.
Liebowitz, J., Buchwalter, J., McCaw, D., et al. (2001). SMARTVision: a knowledge-management methodology. Journal of Knowledge Management, 5(4), 300–310.
Liu, P. L., Chen, W. C., & Tsai, C. H. (2004). An empirical study on the correlation between knowledge management capability and competitiveness in Taiwan’s industries, Technovation, 24, 971-977.
Liu, P. L., Chen, W. C., & Tsai, C. H. (2005). An empirical study on the correlation between the knowledge management method and new product development strategy on product performance in Taiwan’s industries, Technovation, 25, 637-644.
Loehlin, J. C. (1997). Latent variable models. Mahwah, NJ: Lawrence Erlbaum.
Malhorta, Y. (1998). Deciphering the knowledge management hype. Journal of Quality and Participation, 21(4), 58–60.
Mannecke, B. E. & Valacich, J. S. (1998). Information is what you make of it: The influence of group history and computer support on information sharing, decision quality, and member perceptions. Journal of Information Systems, 15(2), 173-197.
March, J. G. (1999). The pursuit of organizational intelligence. U.K.: Blackwell Publishers Inc.
Mayer, M. E., Sonoda, K. T. & Gudykunst, W. B. (1997). The effect of time pressure and type of information on decision quality, 62(4), The Southern Communication Journal, 62, 280-293.
McGill, T. J. & Klobas, J. E. (2005). The role of spreadsheet knowledge in user-developed application success. Decision Support Systems, 39, 355-369.
Mennecke, B. E. (1997). Using group support systems to discover hidden profiles: an examination of the influence of group size and meeting structures on information sharing and decision quality. International Journal of Human-Computer Studies, 47, 387-405.
Mitroff, I., & Linstone, H. A. (1993). The unbounded mind: Breaking the chains of traditional business thinking: Oxford University Press.
Mohrman, S. A. & Finegold, D. (2000). Strategy for the knowledge economy: from rhetoric to reality. Center for Effective Organizations, Marshall School of Business, study funded by Korn-Ferry International ,available at: www.marshall.usc.edu.ceo
Nerkar A. (2003). Old is gold? The value of temporal exploration in the creation of new knowledge, Management Science, 49(2), 211-229.
Nick, V. D. (2003). The E-Learning Fieldbook : Implementation Lessons and Case Studies from Companies that are Making E-Learning Work, McGraw-Hill Press, New York.
Nicolas, R. (2004). Knowledge management impacts on decision making process. Journal of knowledge management, 8(1), 20-31Nonaka, I. (1994). A dynamic theory of organizational knowledge creation, Organization Science, 5(1), 14-37.Nonaka, I., & Konno, N. (1998). The concept of "ba": Building a foundation for knowledge creation, California Management Review, 40(3), 40-54.
Nonaka, I., & Takeuchi, H. (1995). The knowledge creating company: How Japanese companies create the dynamics of innovation. New York: Oxford University Press
Nonaka, I., Ryoko, T., & Noboru, K. (2000), BA and Leadership: A unified model of dynamic knowledge creation, Long Range planning, 33, 5 -34.
Nunnally, J. C. (1967). Psychometric theory. New York: McGraw-Hill.
O´Dell, C. & Grayson, C. J. (1998). If only we knew what we know: the transfer of internal knowledge and best practice. New York: The Free Press.
O’Dell, C. & Grayson, C. J. (1998). If only we knew what we know: identification and transfer of internal best practice, California Management Review, 40(3), 154-174.
OECD (1996). The knowledge-based economy report. Paris : Author.
OECD (2003), Conclusions from the results of the survey of knowledge management practice for ministries/departments/agencies of central government in OECD member countries. February 3-4, 2003, GOV/PUMA/HRM (2003) 2.
Ozbayrak, M. & Bell, R. (2003). A knowledge-based decision support system for the management fo parts and tools in FMS. Decision Support Systems 35(4), 487–515.
Papavassiliou, G., Ntioudis, S., Abecker, A. & Mentzas, G. (2003). Supporting knowledge-intensive work in public administration processes, Knowledge and Process Management, 10(3), 164-174.
Paradice, D. & Courtney, J. (1989). Organizational knowledge management, Information Resources Management Journal, 2(3), 1-13.
Penrose, E. (1995). The theory of the growth of the firm (revised ed.). New York: Oxford University Press.
Petrash G. 1996. Managing knowledge assets for value. Knowledge-Based Leadership Conference. Linkage Inc.:Boston, October.
Phelps, R. H., & Shanteau, J. (1978). Livestock judges: How much information can an expert use? Organizational Behavior and Human Performance, 21, 209-219.
Polanyi, M. (1966). The tacit dimension. Garden City, NY: Anchor Books.
Probst, G., Buchel, B. & Raub, S. (1998). Knowledge as a strategic resource. In G. Von Krogh, J. Roos, & D. Kleine (Eds.), Knowing in firms: Understanding, managing, and measuring knowledge. Thousand Oaks, CA: Sage, 87-123.
Quinn, J. B. (1993). Intelligent Enterprise: A Knowledge and Service Based Paragigm for Industry. The Free Press, New York, 213-338.
Quintas, P., Lefrere, P., & Jones, G. (1997). Knowledge management: A strategic agenda. Long Range Planning, 30(3), 385–391.
Raghunathan, S. (1999). Impact of information quality and decision-maker quality on decision quality: a theoretical model and simulation analysis. Decision Support Systems, 26, 275-286.
Rajan, A., Lank, E. & Chapple, K. (1999). Good Practices in Knowledge Creation & Exchange, Focus Central London.
Ribiere, V. (2001). Assessing knowledge management initiatives’ success as a function of organizational culture”, PhD dissertation, George Washington University, Washington, DC, available at: www.km.gwu.edu
Rittenberg, L. E., Senn, A. & Bariff, M. (1990). Audit and control of end-user computing. The Institute of Internal Auditors Research Foundation, Altamonte Springs, FL.
Robbins, S. P. (1998), Organizational Behavior: Concepts, Controversies, Applications, Upper Saddle River, N.J.: Prentice Hall.
Sabherwal, R. & Becerra-Fernandez, I. (2003). An Empirical Study of the Effects of Knowledge Management Tools at Individual, Group, and Organizational Levels, Decision Sciences, 34(2), 225-260.
Sandler, R. (2002). Sandler Review: Medium and long-term retail savings in the UK (London: HM Treasury).
Scarbrough, H., Swan, J. & Preston, J. (1999). Knowledge Management: A Lutterature Review, IPD, London.
Schmitt, N. (1997). Naturalistic decision making in business and industrial organizations. Mahwah, NJ: Laurence Erlbaum Associates.
Schultze, U. (2000). A confessional account of an ethnography about knowledge work. MIS Quarterly, 24(1), 43-79.Schwenk, C. R. & Cosier, R. A. (1980). Effects of the expert, devil’s advocate, and dialectical inquiry methods on prediction performance. Organizational Behavior and Human Performance, 26, 409-424.
Senge, P. (1997). Sharing Knowledge, Executive Excellence, 14(11), 17-20.
Shin, M. (2004). A framework for evaluating economics of knowledge management systems, Information & Management, 42, 179-196.
Shin, M., Holden, T. & Schmidt, R.A. (2001). From knowledge theory to management practice: towards an integrated approach, Information Processing and Management, 37(2), 335-355.
Shina, D. (1990). The contributions of formal planning to decisions. Strategic Management Journal, 11, 479-492.
Simon, H. A. (1977). The New Science of Management Decision, rev. ed., Prentice-Hall, Englewood Cliffs, NJ.
Simon, H. A. (1991). Bounded rationality and organizational learning, Organization Science, 2(1), 125-134.Simon, H. A. (1957). Models of man. NY: Wiley.
Slater, S. & Narver, J. (1995). Market orientation and the learning organization. Journal of Marketing, 59(3), 63-74.
Slovic, P. (1990). Choice, In D. N. Osherson and E. E. Smith Eds., An Invitation to Cognitive Science, Vol. 3, 1990, Thinking, pp. 89-116, Cambridge, MA: MIT Press.
Smith, L., Campbell, F., Sbramanian, A., Bird, D., & Nelson, A. (2001). Strategic planning for municipal information systems: Some lessons from a large U.S. city, American Review of Public Administration, 31(2), 139-157.
Snowden, D. (1998). A framework for creating a sustainable knowledge management program. In The Knowledge Management Yearbook 1999–2000, Cortada JW, Woods JA (eds). Butterworth-Heinemann: Boston, MA.
Sowell, T. (1980). Knowledge and decisions. New York: Basic Books.
Spek, R. V. & Spijkervet, A. (1997). Knowledge management: Dealing intelligently with knowledge, knowledge management and its integrative elements, New York: CRC Press, 31-35.
Spender, J. C. (1996). Making knowledge the basis of a dynamic theory of the firm. Strategic Management Journal, 17, 45-62
Stata, R. (1989). Organizational learning: The key to management innovation, Sloan Management Review, 30(3), 63-74.
Steiger, J. H., Shapiro, A. & Browne, M. W. (1985). On the multivariate asymptotic distribution of sequential chi-square statistics. Psychometrika, 50, 253-263.
Sterman, J. (1989). Modeling managerial behavior: Misperceptions of feedback in a dynamic decision making experiment. Management Science, 35(3), 321-339.
Sterman, J. (2001). Business dynamics: systems thinking and modeling for a complex world. New York: McGraw-Hill (Irwin Professional).
Stewart, T. R., Roebber, P. J. & Bosart, L. F. (1997). The importance of the task in analyzing expert judgment. Organizational Behavior and Human Decision Processes, 69, 205-219.
Sveiby, K. E. (2002). Keynote profile, KM Europe 2002, 22-23
Szulanski, G. (1996). Exploring internal stickiness: impediments to the transfer of best practice within the firm, Strategic Management Journal, 17, 27-43.
Taylor, K. (1997). Knowledge management and human resources. International Journal of Technology Management, 11(3), 485–491.
Taylor, L. A., Cosier, R. A. & Ganster, D. C. (1992). The positive effects of easy goals on decision quality and risk propensity in an MCPLP task. Decision Sciences, 23(4), 880-898.
Taylor, M. J., Moynihan, E. P. & Wood-Harper, A. T. (1998). End-user computing and information systems methodologies. Information Systems Journal, 8, 85-96.
The Netherlands (1999). Common sense, but is it also common practice? Available at: kpmg.interact.nl/publication/kmsurvey.shtml
Tiwana, A. (2003). The knowledge management toolkit: Orchestrating IT, strategy, and knowledge platforms. New York: Prentice Hall, Inc.
Tsaukas, H. (1996). The firm as a distributed knowledge system: A constructionist approach. Strategic Management Journal, 17, 11-25
Tversky, A., & Kahneman, D. (1974). Judgment under uncertainty: Heuristics and biases. Science,185, 1124-1131.
Valoris, T. (1999). Le Knowledge Management en France, Arthur Andersen & Co., Paris.
Valoris, T. (2000). Le Knowledge Management en France, Arthur Andersen & Co., Paris.
Venzin, M., von Krogh, G. & Roos, J. (1998). Future research into knowledge management.Knowing in firms: Understanding, managing and measuring knowledge, London: Sage, pp. 26-66.
von Neumann, J., & Morgenstern, O. (1947). Theory of games and economic behavior. Princeton, N.J.: Princeton University Press.
Wagner, R. K. (1987). Tacit knowledge in everyday intelligent behavior. Journal of Personality & Social Psychology, 52, 1236-1247.
Wagner, R. K., & Sternberg, R. J. (1985). Practical intelligence in real-world pursuits: The role of tacit knowledge. Journal of Personality & Social Psychology, 49, 436-458.
Weber, J. A. (1999). A response to public administration''s lack of a general theory of uncertainty: A theoretical vision of uncertainty, Public Administration Quarterly, Spring, 18-45.
Weick, K. E. (1979). The social psychology of organizing (2 ed.). New York: McGraw-Hill.
Weick, K. E. (1991). The nontraditional quality of organizational learning, Organization Science, 2(1), 116-124.Weick, K. E. (1995). Sense Making in Organizations, Sage, London.
Whelan, J. G. (1994). Building the Fish Banks Model & Renewable Resource Depletion,http://sysdyn.clexchange.org/sdep/Roadmaps/RM4/D-4543.zip
Wiig, K. & Odem, P. (1997). Benchmarking unveils emerging KM strategies, Benchmarking: An International Journal, 6(3), 202-212.
Wiig, K. M. (1999). What future knowledge management users may expect. Journal of Knowledge Management, 3(2), 155-165.
Wiig, K. M. (2002). Knowledge management in public administration. Journal of Knowledge Management, 6(3), 224-239.
Wiig, K. M. (2003). A knowledge model for situation-handling. Journal of Knowledge Management, 7(5), 6-24.
Wu, T. Z. & Chu, P. Y. (2006). The correlation between individual knowledge capability and perceived success of knowledge management practice: An empirical study in government BAS organizations. Journal of Management, special issue on knowledge-based organization.
Yim, N. H., Kim, S. H., Kim, H. W. & Kwahk, K. Y. (2004). Knowledge based decision making on higher level strategic concerns: system dynamics approach, Expert Systems with Applications, 27(1), 143-158.Zacharakis, A. L. & Shepherd, D. A. (2001). The nature of information and overconfidence on venture capitalists’ decision making, Journal of Business Venturing, 16, 311-332.
Zack, M. (1996). Electronic publishing: a product architecture perspective, Information and Management, 31(2), 75-86.
Zack, M. (2002). “Developing a knowledge strategy,” in C. W. Choo and N. Bontis (eds.), The Strategic Management of Intellectual Capital and Organizational Knowledge, New York: Oxford University Press.
Zeckhauser, A., Keeney, T. & Sebenius, K. (1996). Wise choices: Decisions, games, and negotiations. New York: Harvard Business School Press.
Zimmermann, K. N. (1999). “Knowledge Management in Government" In Knowledge Management Handbook by J. Liebowitz（ed.）, Washing, D. C.: CRC Press, pp.16-1~16-10.