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題名:買方與供應商關係中的跨公司合作與跨組織資訊系統配置:一個關聯的觀點
作者:盧盈光
作者(外文):Ying-Kuang Lu
校院名稱:國立中央大學
系所名稱:資訊管理研究所
指導教授:王存國
學位類別:博士
出版日期:2010
主題關鍵詞:夥伴特用的吸收能力跨組織資訊系統配置合作績效買方供應商關係關係特用投資協同合作的專業知識buyer-supplier relationshipsrelation-specific investmentscollaborative know-howrelational capitalIOS deploymentspartner-specific absorptive capacitycooperative performance
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跨公司合作在買方與供應商關係的情境中已經變得非常的重要,交易的夥伴常常建立跨公司的關係來整合有價值的資源與知識來達成優異的長期績效。跨公司的關係需要交易的夥伴從事關係特用的投資與行動,來促進與維繫買方及供應商之間的合作。買方及供應商的合作關係也需要跨組織的資訊系統(inter-organizational systems, IOS)來讓雙方的跨公司交易獲得電子化的支援。本研究藉由關聯的觀點(the relational view)來探究四項關係特用投資(relation-specific investments) 在促進買方供應商夥伴關係上所扮演的角色,這四項關係特用投資包括了關係資本、協同合作的專業知識、夥伴特用吸收能力與跨組織資訊系統配置。研究者也進一步發展了研究模式,並運用從台灣製造業收集的資料對研究模式進行實徵的檢測。經過部份最小平方法 (partial least square, PLS) 的分析之後,本研究發現以下重要成果: 1) 夥伴特用吸收能力和跨組織資訊系統配置兩者對提昇買方供應商的合作績效都具有直接的影響力;2) 關係資本不僅直接有益於夥伴特用吸收能力的建立,也足以直接與間接地提昇合作的績效; 3) 協同合作的專業知識除了對合作績效具有強烈而間接的效果之外,對於其他各種促進合作績效的因素,包括關係資本、跨組織資訊系統配置與夥伴特用吸收能力,則都具有強烈而直接的影響力。
Inter-firm cooperation has gained importance in the context of buyer-supplier relationships. Trading partners often build inter-firm relationships to combine valuable resources and knowledge in order to achieve superior long-term performance. Inter-firm relationships require trading partners make relation-specific investments and build initiatives that facilitate and maintain buyer-suppler cooperation. They also need inter-organizational systems (IOS) to electronically support inter-firm transactions. Drawing on the relational viewpoint, this study explores the roles of four types of relation-specific investments and initiatives that facilitate buyer-supplier partnerships: relational capital, collaborative know-how, partner-specific absorptive capacity and IOS deployments. A research model is developed and empirically tested using data collected from Taiwanese manufacturing industries. With a Partial Least Square (PLS) analysis, this study finds that: 1) both partner-specific absorptive capacity and IOS deployments have direct enhancing effects on cooperative performance; 2) relational capital directly benefits partner-specific absorptive capacity as well as directly and indirectly promote cooperative performance; 3) apart from having a strong, indirect impact on cooperative performance, collaborative know-how has strong, direct effects on various factors, including relational capital, IOS deployments and partner-specific absorptive capacity.
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