References
Aguarón, J., & Moreno-Jiménez, J. M. (2003). The geometric consistency index: Approximated thresholds. European Journal of Operational Research, 147(1), 137-145.
Álvarez, L. S., Martín, A. M. D., & Casielles, R. V. (2007). Relationship marketing and information and communication technologies: Analysis of retail travel agencies. Journal of Travel Research, 45(4), 453-463
Anderson, R. J., & Bezuidenhoudt, S. J. (1996). On the Reliability of Electronic Payment Systems. IEEE Transactions on Software Engineering, 22, 294-301.
Andreu, L., Aldás, J., Bigné, J. E., & Mattila, A. S. (2009). An analysis of e-business adoption and its impact on relational quality in travel agency-supplier relationships. Tourism Management, article in press, doi:10.1016/j.tourman.2009.08.004
Angeles, R., & Nath, R. (2007). Business-to-business e-procurement: Success factors and challenges to implementation. Supply Chain Management: An International Journal, 12(2), 104-115.
Angeles, R., Corritore, C. L., Basu, S. C., & Nath, R. (2001). Success factors for domestic and international electronic data interchange implementation. International Journal of Information Management, 21(5), 329-347.
Attaran, M. (2004). Nurturing the supply chain. Industrial Management, 46(5), 16-20.
Bakos, J. Y. (1991). A strategic analysis of electronic marketplaces. MIS Quarterly, 15(3), 295-310.
Bakos, J. Y. (1998). The emerging role of electronic marketplaces on the Internet. Communications of the ACM, 41(8), 35-42.
Baloglu, S., & Pekcan, Y. (2006). The website design and Internet site marketing practices of upscale and luxury hotels in Turkey. Tourism Management, 27(1), 171-176.
Bigne, J. E., Aldas, J., & Andreu, L. (2008). B2B services: IT adoption in travel agency supply chains. Journal of Services Marketing, 22(6), 454-464.
Bigne, J. E., Martynez, C., Miquel, M. J., Andreu, L. (2003). Servqual reliability and validity in travel agencies. Annals of Tourism Research, 30(1), 258-262.
Bowersox, D. J., & Daugherty, P. J. (1995). Logistics paradigms: The impact of information technology. Journal of Business Logistics, 16(1), 65-80.
Boyd, E. A., & Bilegan, I. C. (2003). Revenue management and e-commerce. Management Science, 49(10), 1363-1386.
Boynton, A. C., & Zmud, R. W. (1984). An assessment of critical success factors. Sloan Management Review, 25(4), 17-27.
Bremsera, W. G., & Chung, Q. B. (2005). A framework for performance measurement in the e-business environment. Electronic Commerce Research and Applications, 4(4), 395-412.
Brown, D.H., & Lockett, N. (2004). Potential of critical e-applications for engaging SMEs in e-business: A provider perspective. European Journal of Information Systems, 13(1), 21-34.
Brynjolfsson, E., & Hitt, L. (1996). Paradox lost? Firm-level evidence on the returns to information systems spending. Management Science, 42(4), 541-558.
Buckley, J. J. (1985). Fuzzy hierarchical analysis. Fuzzy Sets and Systems, 17(3), 233-247.
Buhalis, D. (1998). Strategic use of information technologies in the tourism industry. Tourism Management, 19(5), 409-421.
Buhalis, D., & Deimezi, O. (2004). E-tourism developments in Greece: Information communication technologies adoption for the strategic management of the Greek tourism industry. Tourism and Hospitality Research, 5(2), 103-130.
Buhalis, D., & Law, R. (2008). Progress in information technology and tourism management: 20 years on and 10 years after the Internet - The state of eTourism research. Tourism Management, 29(4), 609-623.
Buhalis, D., & Laws, E. (2001). Tourism Distribution Channel. London: Continuum.
Buhalis, D., & Licata, C. (2002). The future of eTourism intermediaries. Tourism Management, 23(3), 207-220.
Buhalis, D., & O’Connor, P. (2005). Information communication technology revolutionizing tourism. Tourism Recreation Research, 30(3), 7-16.
Butler, T., & Fitzgerald, B. (1999). Unpacking the systems development process: an empirical application of the CSF concept in a research context. The Journal of strategic information systems, 8(4), 351-371.
Byrd, T. A., & Davidson, N. W. (2003). Examining possible antecedents of IT impact on the supply chain and its effect on firm performance. Information and Management, 41(2), 243-255.
Caro, L. M., & Garcia, J. A. M. (2008). Developing a multidimentional and hierarchical service quality model for the travel agency industry. Tourism Management, 29(4), 706-720.
Casaló, L. V., Flavián, C., & Guinalíu, M. (2010). Determinants of the intention to participate in firm-hosted online travel communities and effects on consumer behavioral intentions. Tourism Management, Article in Press, doi:10.1016/j.tourman.2010.04.007
Chatterjee, D., Grewal, R., & Sambamurthy, V. (2002). Shaping up for e-commerce: institutional enablers of the organizational assimilation of web technologies. MIS Quarterly, 26(2), 65-89.
Chau, P. Y. K., & Tam, K. Y. (1997). Factors affecting the adoption of open systems: An exploratory study. MIS Quarterly, 21(1), 1-21.
Chen, K. H., & Yung, C. Y. (2004). Business model for exploration of travel Websites in Taiwan. Tourism Management, 25(3) 405-407.
Choudhury, V., Hartzel, K. S., & Konsynski, B. R. (1998). Uses and consequences of electronic markets: An empirical investigation in the aircraft parts industry. MIS Quarterly, 21(3), 471-507.
Chun, S. H., & Kim, J. C. (2005). Pricing strategies in B2C electronic commerce: analytical and empirical approaches. Decision Support Systems, 40(2), 375-388
Chwelos, P., Benbasat, I., & Dexter, A. S. (2001). Research report: empirical test of an EDI adoption model. Information Systems Research, 12(3), 304-321.
Crespo, A. H., & Rodríguez Del Bosque Rodríguez, I. A. (2008). Explaining B2C e-commerce acceptance: An integrative model based on the framework by Gatignon and Robertson. Interacting with Computers, 20(2), 212-224.
Csutora, R., & Buckley J. J. (2001). Fuzzy hierarchical analysis: The Lambda-Max method. Fuzzy Set and Systems, 120(2), 181-195.
Cunliffe, D. (2000). Developing usable web sites - A review and model. Internet Research, 10(4), 295-308.
D’Ambra, J., & Rice, R. E. (2001). Emerging factors in user evaluation of the World Wide Web. Information and Management, 38(6), 373-384.
Dai, Q., & Kauffman, R. J. (2002). Business models for Internet-based B2B electronic markets. International Journal of Electronic Commerce, 6(4), 41-72.
Dale, C. (2003). The competitive networks of tourism e-mediaries: New strategies, new advantages. Journal of Vacation Marketing, 9(2), 109-118.
Damanpour, F. (2001). E-business e-commerce evolution: Perspective and strategy. Managerial Finance, 27(7), 17-33.
Deeter-Schmelz, D. R., Bizzari, A., Graham, R., & Howdyshell, C. (2001). Business-to-Business online purchasing: Suppliers’ impact on buyers’ adoption and usage intent. The Journal of Supply Chain Management, 37(1), 4-10
DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean model of information systems success: A ten-year update. Journal of Management Information Systems, 19(4), 9-30.
DeLone, W. H., & McLean, E. R. (2004). Measuring e-commerce success: Applying the DeLone & McLean information systems success model. International Journal of Electronic Commerce, 9(1), 31-47.
DeLone, W., & McLean, E. (1992). Information systems success: The quest for the dependent variable. Information Systems Research, 3(1), 60-95.
Dias, A., & Ioannou, P. G. (1996). Company and project evaluation model for privately promoted infrastructure projects. Journal of Construction Engineering and Management, 122(1), 71-82
Dong, L., Neufeld, D., & Higgins, C., (2009). Top management support of enterprise systems implementations. Journal of Information Technology, 24(1), 55-80.
Doolin, B., Burgess, L., & Cooper, J. (2002). Evaluating the use of the Web for tourism marketing: a case study from New Zealand. Tourism Management, 23(5), 557-561.
Downing, C. (2002). Performance of traditional and Web-based EDI. Information Systems Management, 19(1), 49-55.
Dubelaar, C., Sohal, A., & Savic, V. (2005). In order to understand the comprehensive advantages of e-commerce solutions, organizations need to identify the critical success factors. Technovation, 25(11), 1251-1262.
Elliott, M. T., & Speck, P. S. (2005). Factors that affect attitude toward a retail web site. Journal of Marketing Theory & Practice, 13(1), 40-51.
Ellram, L., M., (1990). The supplier selection decision in strategic partnerships. Journal of Purchasing and Material Management, 26(3), 8-14.
Eng, T. Y. (2006). An investigation into the mediating role of cross-functional coordination on the linkage between organizational norms and SCM performance. Industrial Marketing Management, 35(6), 762-773.
Erensal, Y. C., Oncan, T., & Demircan, M. L. (2006). Determining key capabilities in technology management using fuzzy analytic hierarchy process: A case study of Turkey. Information Sciences, 176(18), 2755-2770.
Fliedner, G. (2003). CPFR: An emerging supply chain tool. Industrial Management Data Systems, 103(1), 14-21
Fodor, O., & Werthner, H. (2000). Harmonise: A step toward an interoperable e-tourism marketplace. International Journal of Electronic Commerce, 9(2), 11-39,
Frambach, R. T., & Schillewaert, N. (2002). Organizational innovation adoption: A multi-level framework of determinants and opportunities for future research. Journal of Business Research, 55(2), 163-176.
Fraumeni, B. M. (2001). E-commerce: Measurement and measurement issues. The American Economic Review, 91(2), 318-322.
Garrido, M. J., Gutierrez, A., & Jose, R. S. (2008). Organizational and economic consequences of business e-procurement intensity. Technovation, 28(9), 615-629.
Gatignon, H., & Robertson, T. S. (1989). Technology diffusion: An empirical test of competitive effects. Journal of Marketing, 53(1), 35-49.Gibbs, J., Kraemer, K. L., & Dedrick, J. (2003). Environment and policy factors shaping global e-commerce diffusion: A cross-country comparison. The Information Society, 19(1), 5-18.
Glazer, R. (1999). Winning in smart markets. Sloan Management Review, 40(4), 59-69.
Gold, A. H., Malhotra, A., & Segars, A. H., (2001). Knowledge Management: An Organizational Capabilities Perspective. Journal of Management Information Systems, 18(1), 185-214.
Golicic, S. L., Davis, D. F., McCarthy, T. M., & Mentzer, J. T. (2002). The impact of e-commerce on supply chain relationships. International Journal of Physical Distribution & Logistics Management, 32(10), 851-871.
Grandon, E. E., & Pearson, J. M. (2004). Electronic commerce adoption: An empirical study of small and medium US businesses. Information & Management, 42(1), 197-216.
Griffith, D. A., & Palmer, J. W. (1999). Leveraging the web for corporate success. Business Horizons, 42(1), 3-10.
Gunasekaran, A., & Ngai, E. W. T. (2004). Information systems in supply chain integration and management. European Journal of Operational Research, 159(2), 269-295.
Gunasekaran, A., Marri, H., McGraughey, R., & Nebhwani, M., (2002). E-commerce and its impact on operations management. International Journal of Production Economics, 75(1-2), 185-197.
Guynes, C., & Vanecek, M. T. (1996). Critical success factors in data management. Information and Management, 30(4), 201-209.
Harmancioglu, N., Grinstein, A., & Goldman, A. (2010). Innovation and performance outcomes of market information collection efforts: The role of top management team involvement. International Journal of Research in Marketing, 27(1), 33-43.
Harrigan, P. O., Boyd, M. M., & Ramsey, E. (2008). The development of e-procurement within the ICT manufacturing industry in Ireland. Management Decision, 46(3), 481-500.
Heung, V. C. S. (2003). Barriers to implementing e-commerce in the travel industry: A practical perspective. International Journal of Hospitality Management, 22(1), 111-118.
Hjalager, A. M. (2010). A review of innovation research in tourism. Tourism Management, 31(1), 1-12.
Hoffman, D. L., & Novak, T. P. (1997). A new marketing paradigm for electronic commerce. The Information Society, 13(1), 43-54.
Hsiao, R. L. (2003). Technology fears: distrust and cultural persistence in electronic marketplace adoption. Journal of Strategic Information Systems, 12(3), 69-99.
Huang, L. (2006). Building up a B2B e-commerce strategic alliance model under an uncertain environment for Taiwan’s travel agencies. Tourism Management, 27(6), 1308-1320.
Huang, L., Chen, K. H., & Wu, Y. W. (2009). What kind of marketing distribution mix can maximize revenues: The wholesaler travel agencies’ perspective? Tourism Management, 30(5), 733-739.
Illuma, S. F., Ivanovb, S. H., & Liang, Y. (2010). Using virtual communities in tourism research. Tourism Management, 31(3), 335-340.
Jeyaraj, A., Balser, D. B., Chowa, C., & Griggs, G. M. (2009). Organizational and institutional determinants of B2C adoption under shifting environments. Journal of information technology, 24(3), 219-230.
Johnson, M. E., & Whang, S. (2002). E-business and supply chain management: An overview and framework. Production and Operations Management, 11(4), 413-424.
Johnston, W. J., & Lewin, J. E. (1996). Organizational buying behavior: Toward an integrative framework. Journal of Business Research, 35(1), 1-15.
Kaufmann, A., & Gupta, M. M. (1998). Fuzzy Mathematical Models in Engineering and Management Science. North-Holland, Amsterdam.
Kendall, J.D., Tung, L.L., Chuan, K.H., Hong, C., Ng, D., & Tan, S.M. (2001). Receptivity of Singapore SMEs to electronic commerce adoption. Journal of Strategic Information Systems, 10(3), 223-42.
Khandelwal, V. K. (2001). An empirical study of misalignment between Australian CEOs and IT managers. Journal of Strategic Information Systems, 10(1), 15-28.
Kim, D. J., Kim, W. G., & Han, J. S. (2007). A perceptual mapping of online travel agencies and preference attributes. Tourism Management, 28(2), 591-603.
Kim, H., Kim, T., & Shin, S. W. (2009). Modeling roles of subjective norms and eTrust in customers’ acceptance of airline B2C eCommerce websites. Tourism Management, 30(2), 266-277.
Kim, M. J., Chung, N., & Lee, C. K. (2010). The effect of perceived trust on electronic commerce: Shopping online for tourism products and services in South Korea. Tourism Management, Article in Press, doi:10.1016/j.tourman.2010.01.011
Kmpstra, R. P., Ashayeri, J., & Gattorna, J. L. (2006). Realities of supply chain collaboration. The International Journal of Logistics Management, 17(3), 312-330.
Kohli, R., & Devaraj, S. (2003). Measuring information technology payoff: A meta-analysis of structural variables in firm-level empirical research. Information Systems Research, 14(2), 127-145.
Kuan, K. K. Y., & Chau, P. Y. K. (2001). A perception-based model for EDI adoption in small businesses using a technology-organization-environment framework. Information & Management, 38(8), 507-521.
Lam, K., & Zhao, X. (1998). An application of quality function deployment to improve the quality of teaching. International Journal of Quality & Reliability Management, 15(4), 389-413.
Lancioni, R., Smith, M. F., & Oliva, T. A. (2000). The role of the internet in supply chain management. Industrial Marketing Management, 29(1), 45-56.
Lancioni, R., Smith, M. F., & Schau, H. J. (2003). Strategic Internet application trends in supply chain management, Industrial Marketing Management, 32(3), 211-217.
Lang, T. C. (2000). The effect of the Internet on travel consumer purchasing behaviour and implications for travel agencies. Journal of Vacation Marketing, 6(4), 368-385.
Law, R., & Cheung, C. (2009). Analyzing the usability of travel web sites in Hainan, China: The perspectives of e-buyers and e-lookers. International Journal of Contemporary Hospitality Management, 21(5), 619-626
Law, R., Leung, K., & Wong, J. (2004). The impact of the Internet on travel agencies. International Journal of Contemporary Hospitality Management, 16(2), 100-107.
Law, R., Leung, R., & Buhalis, D. (2009). Information technology applications in hospitality and tourism: A review of publications from 2005 to 2007. Journal of Travel & Tourism Marketing, 26(5), 599-623.
Le, T. T., & Koh, A. C. (2002). A managerial perspective on electronic commerce development in Malaysia. Electronic Commerce Research, 2(1-2), 7-29.
Lee, G., & Xia, W. (2006). Organizational size and IT innovation adoption: A meta-analysis. Information and Management, 43(8), 975-985.
Lee, J. J. Y., Sung, H. H., DeFranco, A. L., & Arnold, R. A. (2004). Developing, operating, and maintaining a travel agency Website: Attending to e-consumers and Internet marketing issue. Journal of travel and tourism marketing, 17(2), 205-223.
Li, L., & Buhalis, D. (2006). E-Commerce in China: The case of travel. International Journal of Information Management, 26(2), 153-166.
Li, M., & Ye, L. R. (1999). Information technology and firm performance: Linking with environmental, strategic and managerial contexts. Information & Management, 35(1), 43-51.
Liao, S. H. (2005). Technology management methodologies and applications: A literature review from 1995 to 2003. Technovation, 25(4), 381-393.
Liu, C., & Arnett, K. P. (2000). Exploring the factors associated with Web site success in the context of electronic commerce. Information and Management, 38(1), 23-33
Liu, F. H. F., & Hai, H. L (2005) The voting analytic hierarchy process method for selecting supplier. International Journal of Production Economics, 97(3), 308-317.
Liu, X., & Wei, K. K. (2003). An empirical study of product differences in consumers’ E-commerce adoption behavior. Electronic Commerce Research and Applications, 2(3), 229-239.
Lu, J., & Lu, Z. (2004). Development, distribution and evaluation of online tourism services in China. Electronic Commerce Research, 4(3), 221-239.
Ma, J. X., Buhalis, D., & Song, H. (2003). ICTs and Internet adoption in China’s tourism industry. International Journal of Information Management, 23(6), 451-467.
Ma, Q., Pearson, J. M., & Tadisina, S. (2005). An exploratory study into factors of service quality for application service providers. Information & Management, 42(8), 1067-1080.
Mahadevan, B. (2000). Business models for Internet-based e-commerce. California management review, 42(4), 55-69.
Malone, T. W., Yates, J., & Benjamin, R. I. (1987). Electronic markets and electronic hierarchies. Communications of the ACM, 30(6), 484-497.
Melville, N., Kraemer, K., & Gurbaxani, V. (2004). Review: Information technology and organizational performance: An integrative model of IT business value. MIS Quarterly, 28(2), 283-322.
Mishra, A. N., Konana, P., & Barua, A. (2007). Antecedents and consequences of Internet use in procurement: an empirical investigation of US manufacturing firms. Information Systems Research, 18(1), 103-120.
Molla, A., & Licker, P. S. (2005). eCommerce adoption in developing countries: A model and instrument. Information & Management, 42(6), 877-899.
Molla, A., & Licker, P.S. (2001). E-commerce systems success: An attempt to extend and respecify the DeLone and McLean model of IS success. Journal of Electronic Commerce Research, 2(4), 1-11.
Morash, E., & Clinton, S. (1998). Supply chain integration: Customer value through collaboration closeness versus operational excellence. Journal of Marketing Theory and Practice, 6(4), 104-119.
Mukhopadhyay, T., & Kekre, S. (2002). Strategic and operational benefits of electronic integration in B2B procurement processes. Management Science, 48(10), 1301-1313.
Nusair, K., & Hua, N. (2010). Comparative assessment of structural equation modeling and multiple regression research methodologies: E-commerce context. Tourism Management, 31(3), 314-324.
Olmeda, I., & Sheldon, P. J. (2002). Data mining techniques and applications for tourism Internet marketing. Journal of Travel & Tourism Marketing, 11(2-3), 1-20.
Opricovic, S., & Tzeng, G. H. (2004). Compromise solution by MCDM methods: A comparative analysis of VIKOR and TOPSIS. European Journal of Operational Research, 156(2), 445-455.
Oxley, J. E., & Yeung, B. (2001). E-commerce readiness: institutional environment and international competitiveness. Journal of International Business Studies, 32(4), 705-723.
Özturan, M., & Roney, S. A., (2004). Internet use among travel agencies in Turkey: An exploratory study. Tourism Management, 25(2), 259-266.
Palmer, J. W. (2002). Web site usability, design, and performance metrics. Information Systems Research, 13(2), 151-167.
Pan, B., MacLaurin, T., & Crotts, J. C. (2007). Travel blogs and the implications for destination marketing. Journal of Travel Research, 46(1), 35-45.
Parsons, A., Zeisser, M., & Waitman, R. (1998). Organizing today for the digital marketing of tomorrow. Journal of Interactive Marketing, 12(1), 31-46.
Pavlou, P. A., & Fygenson, M. (2006). Understanding and predicting electronic commerce adoption: An extension of the theory of planned behavior. MIS Quarterly, 30(1), 115-143.
Pearcy, D. H., Parker, D. B., & Giunipero, L. C. (2008). Using electronic procurement to facilitate supply chain integration: An exploratory study of US-based firms. American Journal of Business, 23(1), 23-35. .
Poon, P., & Wagner, C. (2001). Critical success factors revisited: success and failure cases of information systems for senior executives. Decision Support Systems, 30(4), 393-418.
Prahalad, C., & Hamel, G. (1990). The core competencies of the corporation. Harvard Business Review, 68(3), 79-91.
Rai, A., Patnayakuni, R., & Seth, N. (2006). Firm performance impacts of digitally enabled supply chain integration capabilities. MIS Quarterly, 30(2), 225-246.
Rindova, V. P., & Fombrun, C. J. (1999). Constructing competitive advantage: The role of firm-constituent interactions. Strategic Management Journal, 20(8), 691-710.
Rockart, J. F. (1979). Chief executives define their own data needs. Harvard Business Review, 57(2), 81-93.
Rogers, E. M. (2003). Diffusion of Innovations (5th ed.). The Free Press, New York.
Ronnie, Y., Jerrold, L., Lee, B., & Hu, W. T. (2005). Analysis of E-commerce and information technology applications in hotels: Business travelers'' perceptions. Asia Pacific Journal of Tourism Research, 10(1), 59-83.
Saaty, T. L. (1980). The Analytic Hierarchy Process. New York, McGraw-Hill.
Saaty, T. L. (2008). Decision making with the analytic hierarchy process. International Journal of Services Sciences, 1(1), 83-98.
Samenfink, W. H. (1999). Are you ready for the new service user? Journal of Hospitality and Leisure Marketing, 6(2), 67-73.
Santarelli, E., & D’Altri, S. (2003). The diffusion of e-commerce among SMEs: Theoretical implications and empirical evidence. Small Business Economics, 21(3), 273-283.
Sawyerr, O.O., McGee, J., & Peterson, M. (2003). Perceived uncertainty and firm performance in SMEs. International Small Business Journal, 21(3), 269-288.
Schmitz, S. W., & Latzer, M. (2002). Competition in B2C e-commerce: Analytical issues and empirical evidence. Electronic Markets, 12(3), 163-174.
Schmitz, S. W., & Latzer, M. (2002). Competition in B2C e-commerce: Analytical issues and empirical evidence. Electronic Markets, 12(3), 163-174.
Sheth, J, N. (1973). A model of industrial buyer behavior. Journal of Marketing, 37(4), 50-56.
Shim, S. S. Y., Pendyala, V. S., Sundaram, M., & Gao, J. Z. (2000). Business to business e-commerce frameworks. Computer, 33(10), 40-47.
Sigala, M. (2004). Reviewing the profile and behavior of Internet users research directions and opportunities in tourism and hospitality. Journal of Travel & Tourism Marketing, 17(2/3), 93-102.
Sikora, R., & Shaw, M. J. (1998). A multi-agent framework for the coordination and integration of information systems. Management Science, 44(11), S65-S78.
Srinivasan, K., Kekre, S., & Mukhopadhyay, T. (1994). Impact of electronic data interchange technology on JIT shipments. Management Science, 40(10), 1291-1304.
Srinivasan, S. S., Anderson, R., & Ponnavolu, K. (2002). Customer loyalty in e-commerce: An exploration of its antecedents and consequences. Journal of Retailing, 78(1), 41-50.
Stamboulis, Y., & Skayannis, P. (2003). Innovation strategies and technology for experience-based tourism. Tourism Management, 24(1), 35-43.
Standing, C., & Vasudavan, T. (1999). Internet marketing strategies used by travel agencies in Australia. Journal of Vacation Marketing, 6(1), 21-32.
Tan, M., & Teo, T. S. H. (2000). Factors influencing the adoption of Internet banking, Journal of the AIS, 1(5), 1-42.
Tarafdara, M., & Vaidya, S. D., (2006). Challenges in the adoption of E-commerce technologies in India: The role of organizational factors. International Journal of Information Management, 26(6), 428-441.
Teo, H. H., Wei, K. K., & Benbasat, I. (2003). Predicting intention to adopt interorganisational linkages: An institutional perspective. MIS Quarterly, 27(1), 19-49.
Teo, T. S. H., & Too, B. L. (2000). Information systems orientation and business use of the Internet: An empirical study. International Journal of Electronic Commerce, 4(4), 105-130.
Teo, T. S. H., Lin, S., & Lai, K. H. (2009). Adopters and non-adopters of e-procurement in Singapore: An empirical study. Omega, 37(5), 972-987.
Thong, J. Y. L. (1999). An integrated model of information systems adoption in small businesses. Journal of Management Information Systems, 15(4), 187-214.
Tornatzky, L. G., & Fleischer, M. (1990). The Processes of Technological Innovation. Lexington Books, Lexington, MA.
Tsai, H. T., Huang, L., & Lin, C. G. (2005). Emerging ecommerce development model for Taiwanese travel agencies. Tourism Management, 26(5), 787-796.
Turban, E., King, D., Viehland, D., & Lee, J. (2006). Electronic Commerce: A Managerial Perspective (4th ed.). Pearson Prentice Hall, Upper Saddle River, NJ.
Ünal, A. (2000). Electronic commerce and multi-enterprise supply/value/business chains. Information Sciences, 127(1-2), 63-68.
Van Laarhoven, P. J. M., & Pedrycz, W. (1983). A fuzzy extension of Saaty''s priority theory, Fuzzy Sets and Systems, 11(3), 229-241.
Van Riel, A. C. R., Semeijn, J., & Pauwels, P. (2004). Online Travel Service Quality: the Role of Pre-Transaction Services Total Quality Management & Business Excellence, 15(4), 475-493.
Vrana, V., & Zafiropoulos, C. (2006). Tourism agents’ attitudes on internet adoption: An analysis from Greece. International Journal of Contemporary Hospitality Management, 18(7), 601-608.
Wan, C. S. (2002). The web sites of international tourist hotels and tour wholesalers in Taiwan. Tourism Management, 23(2), 155-160.
Wang, S., & Cheung, W. (2004). E-business adoption by travel agencies: Prime candidates for mobile e-business. International Journal of Electronic Commerce, 8(3), 43-63.
Wang, T. C., & Lin, Y. L. (2009). Accurately predicting the success of B2B e-commerce in small and medium enterprises. Expert Systems with Applications, 36(2), 2750-2758.
Wang, Y. (2006). Identifying the success factors of Web-based marketing strategy: An investigation of convention and visitors bureaus in the United States. Journal of Travel Research, 44(3), 239-249.
Wang, Y., & Fesenmaier, D. R. (2004). Towards understanding members’ general participation in and active contribution to an online travel community, Tourism Management, 25(6), 709-722.
Wang, Y., & Fesenmaier, D.R. (2006). Identifying the success factors of web-based marketing strategy: An investigation of convention and visitors bureaus in the United States. Journal of Travel Research, 44(3), 239-249
Webster, F. E., & Wind, Y. (1972). A general model for understanding organizational buying behavior. Journal of Marketing, 36(2), 12-19.
Wen, H. J., Chen, H. G., & Hwang, H. G. (2001). E-commerce Web site design: strategies and models. Information Management & Computer Security, 9(1), 5-12.
Wernerfelt, B. (1984). A resource-based view of the firm. Strategic Management Journal, 5(2), 171-180.
Werthner, H., & Klein, S. (1999). ICT and the changing landscape of global tourism distribution. Electronic Markets, 9(4), 256-262.
Werthner, H., & Ricci, F. (2004). E-commerce and tourism. Communications of the ACM, 47(12), 101-105.
Wigand, R. T. (1997). Electronic commerce: Definition, theory, and context. The Information Society, 13(1), 1-16.
Williams, S. H. (1999). Collaborative planning, forecasting, and replenishment. Hospital Material Management Quarterly, 21(2), 44-58.
Wilson, H., & Daniel, E. (2007). The multi-channel challenge: A dynamic capability approach. Industrial Marketing Management, 36(1), 10-20.
Wöber, K. W. (2003). Information supply in tourism management by marketing decision support systems. Tourism Management, 24(3), 241-255.
Wu, J. J. (2004). Influence of market orientation and strategy on travel industry performance: An empirical study of e-commerce in Taiwan. Tourism Management, 25(3), 357-365.
Wu, J. J., & Chang, Y. S. (2006). Effect of transaction trust on e-commerce relationships between travel agencies. Tourism Management, 27(6), 1253-1261.
Wu, S. I., Wei, P. L., & Chen J. H. (2008). Influential factors and relational structure of Internet banner advertising in the tourism industry. Tourism Management, 29(2), 221-236.
Xiang, Z., & Gretzel, U. (2010). Role of social media in online travel information search. Tourism Management, 31(2), 179-188.
Yuan, J., & Jang, S.C. (2008). The effects of quality and satisfaction on awareness and behavioral intentions: Exploring the role of a wine festival. Journal of Travel Research, 46(3), 279-288.
Zhu, K. (2004). The complementarity of information technology infrastructure and e-commerce capability: A resource-based assessment of their business value. Journal of Management Information Systems, 21(1), 167-202.
Zhu, K., & Kraemer, K. L. (2005). Post-adoption variations in usage and value of e-business by organizations: Cross-country evidence from the retail industry. Information Systems Research, 16(1), 61-83.
Zhu, K., Kraemer, K. L., & Xu, S. (2003). Electronic business adoption by European firms: A cross-country assessment of the facilitators and inhibitors. European Journal of Information Systems, 12(4), 251-268.