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題名：文化差異對於台灣製造業與西方消費者在電子產品使用上所造成的影響
作者：Steve Wallace
作者(外文)：Wallace, Steve
校院名稱：國立交通大學
系所名稱：科技管理研究所
指導教授：虞孝成
學位類別：博士
出版日期：2011
主題關鍵詞：使用性；文化；文化性；影響因素；使用性評估；usability；culture；culturability；attributes；usability evaluation
原始連結：連回原系統網址new window
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Designing products for usability is crucial for the success of Taiwanese manufacturers competing in overseas markets such as the U.S. To compete in overseas markets, Taiwanese companies need to know how overseas users understand usability and the usability problems overseas users experience when using their products. To support these goals, Taiwanese usability evaluators need usability evaluation tools that are effective in testing their products for overseas markets.
To answer these questions, a model of culture, usability and usability measurement is proposed based on ISO9124-defined usability attributes; effectiveness, efficiency and user satisfaction; and cultural dimensions identified by Hofstede and the World Values Survey. Studies are conducted which support the model and also suggest usability measurement tools which may be effective for Taiwanese producers interested in improving the usability of their products, particularly through heuristic evaluations and severity rating methods.
Designing products for usability is crucial for the success of Taiwanese manufacturers competing in overseas markets such as the U.S. To compete in overseas markets, Taiwanese companies need to know how overseas users understand usability and the usability problems overseas users experience when using their products. To support these goals, Taiwanese usability evaluators need usability evaluation tools that are effective in testing their products for overseas markets.
To answer these questions, a model of culture, usability and usability measurement is proposed based on ISO9124-defined usability attributes; effectiveness, efficiency and user satisfaction; and cultural dimensions identified by Hofstede and the World Values Survey. Studies are conducted which support the model and also suggest usability measurement tools which may be effective for Taiwanese producers interested in improving the usability of their products, particularly through heuristic evaluations and severity rating methods.
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