Aboelmaged, M.G.(2010), Six Sigma quality: a structured review and implications for future research, International Journal of Quality & Reliability Management, 27(3), 268-317.
Ahmed, I.(2012), Significance and Impact of Training through Six Sigma in Hotels, VSRD International Journal of Business & Management Research, 2(7), 374-386.
Amheiter, E.D., & Maleyeff, J.(2005), The integration of lean management and Six Sigma, The TQM Magazine, 17(1), 5-18.
Andersson, R., Eriksson, H., & Torstensson, H.(2006), Similarities and differences between TQM, six sigma and lean, The TQM Magazine, 18(3), 282-296.
Antony, J.(2008), Can Six Sigma be effectively deployed in SMEs?, International Journal of Productivity and Performance Management, 57(5), 420-423.
Antony, J., & Banuelas, R.(2001), A strategy for survival, Manufacturing Engineer, 80(3), 119-121.
Antony, J., & Banuelas, R.(2002), Key ingredients for the effective implementation of Six Sigma programmes, Measuring Business Excellence, 6(4), 20-28.
Antony, J., & Banuelas, C.R.(2002), Design for Six Sigma, Manufacturing Engineer, 81(1), 24-26.
Antony, J., Banuelas, R., & Knowles, G.(2001), Implementing Six Sigma, Control Systems, IEEE, 21, 181-185.
Antony, J., Douglas, A., & Antony, F.(2007), Determining the essential characteristics of Six Sigma black belts: results from a pilot study in UK manufacturing companies, The TQM Magazine, 19(3), 274-81.
Atwood, J.(2005), Benchmarking: Using design for Six Sigma, iSixSigma Magazine, July–August 2005, 1(4)
Banuelas, R., & Antony, J.(2002), Critical success factors for the successful implementation of Six Sigma projects in organizations, The TQM Magazine, 14(2), 92–99.
Barone, S., & Franco, E.L.(2012), Statistical and Managerial Techniques for Six Sigma Methodology: Theory and Application (1st ed.), New York: John Wiley & Sons.
Bendell, T.(2006), A review and comparison of six sigma and the lean organizations, The TQM Magazine, 18(3), 255-262.
Black, K., & McGlashan, R.(2006), Essential characteristics of Six Sigma black belt candidates: a study of US companies, International Journal of Six Sigma and Competitive Advantage, 2(3), 301-12.
Brad, S., Fulea, M., Brad, E., & Mocan, B.(2009), Systematic Integration of Innovation in Process Improvement Projects Using the Enhanced Sigma-TRIZ Algorithm and Its Effective Use by Means of a Knowledge Management Software Platform, Informatica Ecomonică , 13(4), 75-89.
Brett, C., & Queen, P.(2005), Streamlining enterprise records management with Lean Six Sigma, Information Management Journal, 39(6), 58-62.
Brewer, C.P.A., & Eighme, J.E. (2005), Using six sigma to improve the finance function: Here are some tips for success, Strategic Finance, 85(5), 27-33.
Breyfogle, F.W. (1999), Implementing Six Sigma: Smarter Solutions using Statistical Methods, New York: John Wiley.
Brue, G., & Launsby, R.G. (2003), Design for Six Sigma, New York: McGraw-Hill.
Buranathiti, T. (2007), Tolerance Design via Inverse Analysis and Cost-of-Quality Minimization in a Straight Flanging Process, Thammasat International Journal of Science and Technology, 12(3):54-68.
Caldwell, C., Brexler, J., & Gillem, T.T.(2005), Engaging physicians in lean Six Sigma, Quality Progress, 38(11), 42-46.
Cagnazzo, L., & Taticchi, P.(2010), Six Sigma for big companies and SMEs: evidences from literature, Wseas Transactions on Business and Economics, 7(4), 295-310.
Carlivati, P.(2007), Six Sigma: A new path to perfection. ABA Bank Marketing, 39(3), 24-29.
Cascini, G., Rissone, P., & Rotini, F.(2008), Business Re-engineering through Integration of Methods and Tools for Process Innovation, Proceedings of the Institution of Mechanical Engineers Part B- Journal of Engineering Manufacture, 222(12), 1715-1728.
Chakrabarty, A., & Tan, K.C.(2006), Applying six-sigma in the service industry: a review and case study in call center services. In Proceedings 2006 IEEE International Conference on Management of Innovation and Technology, IEEE, Singapore, pp. 728-732. This file was downloaded from http://eprints.qut.edu.au/47099
Chakravorty, S.S. (2006), Six Sigma Programs: An Implementation Model, International Journal of Production Economics, 119(1), 1-16.
Chen, S.C., Chen, K.S., & Hsia, T.C.(2005), Promoting customer satisfactions by applying six sigma: An example from the automobile industry, The Quality Management Journal, 12(4), 21-33.
Chowdhury, S.(2001), The power of Six Sigma: An inspiring tale of how Six Sigma is transforming the way we work, London: Financial Times/Prentice-Hall.
Chulvi, V., & Vidal, R.(2009), TRIZ on Design-oriented Knowledge-based Systems, The TRIZ Journal, http://www.triz-journal.com, March.
Chung, Y.C., & Hsu, Y.W.(2010), Research on the correlation between Design for Six Sigma implementation activity levels, new product development strategies and new product development performance in Taiwan’s high-tech manufacturers, Total Quality Management, 21(6), 603–616.
Chung, Y.C., Hsu, Y.W., & Tsai, C.H.(2008), An empirical study on the correlation between Critical DFSS success factors, DFSS implementation activity levels and business competitive advantages in Taiwan’s high-tech manufacturers, Total Quality Management, 19(6), 595–607.
Cordy, C.E., & Coryea, L.R.(2006), Champion's Practical Six Sigma Summary, Xlibris Corporation, http://books.google.com/books?id=MugP3-3U_F8C&pg=PA65.
Crawford, S., & Stucki, L. (1990), Peer review and the changing research record. Journal American Society Information Science, 41(3), 223-228.
Cronemyr, P.(2007), DMAIC and DMADV– differences, similarities, and synergies, International Journal Of Six Sigma and Competitive Advantage, 3(3), 193-209.
De Feo, J.A., & Bar-El, Z.(2002), Creating strategic change more efficiently with a new Design for Six Sigma process, Journal of Change Management, 3(1), 60-80.
De Feo, J.A., & Barnard, W. (2004), JURAN Institute's Six Sigma Breakthrough and Beyond - Quality Performance Breakthrough Methods, New York: McGraw-Hill.
Deming, W.E. (1982), Out of the crisis, Cambridge, MA: The MIT Press.
Domb, E. (1997), ‘QFD and TRIZ/TIPS’ Transactions of the Third International QFD Symposium, Sweden: Linkoping.
Domb, E. (2000), Managing Creativity for Project Success, First published in the Proceedings of the 7th Project Leadership Conference, June.
Domb, E., Miller, J., MacGran, E., & Slocum, M.(1998), The 39 features of Altshuller’s contradiction matrix, The TRIZ Journal, http://www.triz-journal.com, November.
Drucker, P.F. (1993), Innovation and entrepreneurship, New York: Harper Business.
Eckes, G.(2001), Six Sigma Revolution: How General Electric and Others Turned Process Into Profits, New York: John Wiley & Sons.
Edward, D.A., & John, M. (2005), The integration of lean management and Six Sigma, The TQM Magazine, 17(1), 5-18.
Efstratiadis, M.M., Karirti, A.C., & Arvanitoyannis, I.S.(2000), Implementation of ISO 9000 to the food industry: An overview, International Journal of Food Sciences and Nutrition, 51(6), 459-473.
Ehrlich, B.H.(2002), Transactional Six Sigma and Lean Servicing: leveraging manufacturing concepts to achieve world class service, New York: CRC Press LLC.
Eisenhardt, K. (1989), Building Theories from Case Study Research, Academy of Management Review, 14(4), 532-550.
El-Haik, B., & Roy, D.M.(2005), Service Design for Six Sigma: A Road Map for Excellence, New Jersey: John Wiley & Sons.
Feo, J.D., & Bar-EI, Z.(2002), Creating Strategic Change More Efficiently with A New Design for Six Sigma Process, Journal of Change Management, 3(1), 60-80.
Ferryanto, L.(2005), DFSS: Lessons learned, ASQ Six Sigma Forum Magazine, Feb, 24–28.
Frenklach, G. (1998), Functional Blocks, The TRIZ Journal, http://www.triz-journal.com, January, March, April, and May.
Furterer, S., & Elshennawy, A.K.(2005), Implementation of TQM and lean Six Sigma tools in local government: a framework and a case study, Total Quality Management & Business Excellence, 16(10), 1179-1191.
Garg, D., Narahari, Y., & Viswanadham, N.(2004), Design of Six Sigma Supply Chains, IEEE Transactions on Automation Science and Engineering, 1(1), 38-57.
George, M.L. (2002), Lean Six Sigma: Combining Six Sigma Quality with Lean Production Speed, McGraw-Hill Trade. P.4.
George, M., Rowlands, D., & Kastle, B.(2003), What Is Lean Six Sigma?, New York: McGraw-Hill Companies.
Goh, T.N.(2012), Six Sigma at a crossroads, Current Issues of Business and Law, 7(1), 17–26.
Green, F. (2006), Six Sigma and the green belt perspective: a study in five companies, International Journal of Six Sigma and Competitive Advantage, 2 (3), 291-300.
Green, F., Barbee, J., Cox, S., & Rowlett, C.(2006), Green belt Six Sigma at a small company, International Journal of Six Sigma and Competitive Advantage, 2 (2), 179-89.
Haik, B.(2011), Confidently Grow Business & Profit with Design For Six Sigma (DFSS), Lean Six Sigma & Performance Excellent Summit 2011, Six Sigma Professionals, Inc. (SSPI). http://www.SixSigmaPI.com
Harry, M.(1998), Six Sigma: A breakthrough strategy for profitability, Quality Progress, 31(5), 60-64.
Harry, M., Mann, P.S., De Hodgins, O.C., Hulbert, R.L., & Lacke, C.J. (2011), Practitioner's Guide to Statistics and Lean Six Sigma for Process Improvements, NJ: John Wiley and Sons. http://books.google.com/books?id=wQsA2dKzvQkC&pg=PA30.
Harry, M., & Schroeder, R.(2000), Six Sigma: The Breakthrough Management Strategy Revolutionizing the World’s Top Corporations, New York: Currency Publishers.
Hellsten. U., & KlefsjoÈ, B. (2000), TQM as a management system consisting of values, techniques and tools, The TQM Magazine, 12, 238-244.
Hilton, R., Balla, M., & Sohal, A.S.(2008), Factors critical to the success of a Six-Sigma quality program in an Australian hospital, Total Quality Management & Business Excellence, 19(9), 887-902.
Hoerl, R.W.(1998), Six Sigma and the future of the quality profession, Quality Progress, 31 (6), 35-42.
Hoerl, R.W.(2001), Six Sigma black belts: what do they need to know? Journal of Quality Technology, 33 (4), 391–406.
Hoerl, R.W., & Snee, R.D.(2002), Statistical Thinking: Improving Business Performance, Duxbury Press/Thompson Learning, San Jose.
Hung, H., & Sung, M.(2011), Applying six sigma to manufacturing processes in the food industry to reduce quality cost, Scientific Research and Essays, 6(3), 580-591.
Hung, H., Wu, T., & Sung, M.(2011), Application Of Six Sigma In The TFT-LCD Industry: A Case Study, The International Journal of Organizational Innovation, 4(1), 74-93.
Jawaher A.B.J., René, P.B., & Benjamin, B.(2012), An Exploration of Quality Control in Banking and Finance, International Journal of Business and Social Science, 3(6), 273-277.
Jing, G.G.(2009), A Lean Six Sigma Breakthrough, Quality Progress, 42(5), 24-31.
Johnson, J.A., Gitlow, H., Widener, S., & Popovich, E.(2006), Designing New Housing at the University of Miami: A "Six Sigma" DMADV/DFSS Case Study, Quality Engineering, 18, 299- 323.
Juran, J.M.(1989), Leadership for Quality: An Executive Handbook, New York: Free Press.
Kanji, G..K.(2008), Reality check of Six Sigma for Business Excellence, Total Quality Management, 19(6), 575-582.
Keller, P.(2010), Six Sigma Demystified,(2nd ed.), McGraw-Hill Professional, http://books.google.com/books?id=nhYCH-69v7cC&pg=PA40.
KlefsjoÈ, B., Wiklund, H., & Edgeman, R. (2001), Six Sigma seen as a methodology for total quality management, Measuring Business Excellence, 5, 31-35.
Król, A., Wszołek, G. , & Czop, P.(2011), Optimization of pneumatic actuators with the use of design for Six Sigma methodology, Journal of Achievements in Materials and Manufacturing Engineering, 47(2), 205-210.
Kumar, M., & Antony, J. (2008), Comparing the quality management practices in UK SMEs, Industrial Management & Data Systems, 108(9), 1153-1166.
Kumar, M., Antony, J., Antony, F.J., & Madu, C.N.(2007), Winning Customer Loyalty in an Automotive Company through Six Sigma: a Case Study, Quality and Reliability Engineering International, 23, 849–866.
Kwak, Y.H., & Anbari, F.T.(2006), Benefits, obstacles, and future of Six Sigma approach, Technovation, 26, 708-715.
Kytösaho, P., & Liukkonen, T. (2009), Six sigma analysis of SMD feeding parameters and board assembly quality, Soldering & Surface Mount Technology, 21(3), 39-46.
Leea, K.L., Weia, C.C., & Lee, H.H.(2009), Reducing exposed copper on annular rings in a PCB factory through implementation of a Six Sigma project, Total Quality Management, 20(8), 863–876.
Li, M.H.C., & Chen, J.C. (2001), Determining Process Mean for Machining while Unbalanced Tolerance Design Occurs, Journal of Industrial Technology, 17(1):1-6.
Linderman, K., Schroeder, R.G., & Choo, A.S.(2006), Six Sigma: the role of goals in improvement teams, Journal of Operations Management, 24(6), 779-790.
Linderman, K., Schroeder, R.G., Zaheer, S., & Choo, A.S.(2003), Six Sigma: a goal-theoretic perspective, Journal of Operations Management, 21, 193–203.
Liou, Y., & Chen, M.(2011), Using Collaborative Technology for TRIZ Innovation Methodology, International Journal of Electronic Business Management, 9(1), 12-23.
Loebmann, A.(2002), The TRIZ methodology – an always ongoing innovative cycle, The TRIZ Journal, http://www.triz-journal.com, March.
Mader, D. P.(2005), Axiomatic design and DFSS, Quality Progress, 38(8), 77-80.
Mader, D.P. (2008), Lean Six Sigma’s Evolution, Quality Progress, 41(1), 40-48.
Mann, D. (2002), Hands on Systematic Innovation, Belgium: CREAX Press.
Mann, D., & Domb, E. (1999), 40 Principles for Business, with Examples, The TRIZ Journal, http://www.triz-journal.com, September.
Miles, E.N.(2006), Improvement in the incident reporting and investigation procedures using process excellence (DMAI2C) methodology, Journal of Hazardous Materials, 130, 169–181
Mojtaba, T., Yousef, G..K., & Reza, T.M.(2012), Application of the Six Sigma Methodology in Adopting the Business Excellence Model for a Service Company - A Case Study, World Applied Sciences Journal, 17(8): 1066-1073.
Montgomery, D.C., & Woodall, W.H.(2008), An Overview of Six Sigma, International Statistical Review, 76(3), 329–346.
Nandhakumar, L., Dharmamoorthy, G., Rameshkumar, S., Tamilanban, T., & Babu, P.K. (2011), Six Sigma the State of Art Implication: A View on Quality Excellence Contrivance to Pharma Industry, IJPI’s Journal of Pharmaceutics and Cosmetology, 2(7), 25-37.
Narahari, Y., Viswanadham, N., & Bhattacharya, R.(2000), Design of synchronized supply chains: A six sigma tolerancing approach, Proceedings of the 2000 IEEE International Conference on Robotics & Automation , pp. 1151–1156, ICRA’00, vol. 2 , San Francisco, CA, April, 2000.
Nilakantasrinivasan, N., Nair, A. (2005), DMAIC failure modes, ASQ Six Sigma Forum Magazine, 4(3), 30-34.
NIST (2000), Principles of Lean Manufacturing with Live Simulation, Manufacturing Extension Partnership, National Institute of Standards and Technology, Gaithersburg, MD.
Nonthaleerak , P., & Hendry, L.(2008), Exploring the six sigma phenomenon using multiple case study evidence, International Journal of Operations & Production Management, 28(3), 279-303.
Pande, P.S., Neuman, R.P., & Cavanagh, R.R.(2000), The Six Sigma way: How GE, Motorola and other top companies are honing their performance, New York: McGraw-Hill.
Phadke, M.S.(2010), Introduction To Robust Design (Taguchi Method), Phadke Associates Inc., http://www.isixsigma.com/methodology/robust-design-taguchi-method/introduction -robust-design-taguchi-method/
Pyzdek, T. (2003), The Six Sigma Project Planner, McGraw-Hill.
Rath, S.P., Das, B., Mishra, S., & Chaudhary, A.(2011), A Paradigm Perspective & Reflective Study of “SIX SIGMA” - Origin to Future with Trends, International Journal of Business and Management Tomorrow, 1(2), 1-12.
Raisinghani, M.S., Ette, H., Pierce, R., Cannon, G., & Daripaly, P.(2005), Six Sigma: concepts, tools, and applications, Industrial Management & Data Systems, 105(4), 491-505.
Samman, R.A., & Graham, I.(2007), The six sigma project management strategy, In: Boyd, D (Ed) Procs 23rd Annual ARCOM Conference, pp. 587-596, Belfast, UK, Association of Researchers in Construction Management, 3-5 September 2007.
Snee, R.D.(2010), Lean Six Sigma – getting better all the time, International Journal of Lean Six Sigma, 1(1), 9 – 29.
Snee, R.D., & Hoerl, R.W.(2002), Leading Six Sigma: A Step-by-Step Guide Based on Experience with GE and Other Six Sigma Companies, Upper Saddle River, NJ: Prentice Hall.
Snee, R.D. & Hoerl, R.W. (2005). Six Sigma: Beyond the Factory Floor. Upper Saddle River, NJ: Prentice Hall.
Sehwail, L., & DeYong, C.(2003), Six Sigma in health care, Leadership in Health Services, 16(4), 1-5.
Siviy, J.M., Penn, M.L., & Stoddard, R.(2007), Achieving Success via Multi-Model Process Improvement, Carnegie Mellon University, Software Engineering Institute.
Sleeper, A.(2003), Six Sigma Tolerance Design Case Study: Optimizing an Analog Circuit Using Monte Carlo Analysis, Successful Statistics LLC, http://www.oqpd.com/TD%20Case%20Study%20EE.pdf
Slocum, M.S., & Kermani, A.H.M.(2007), Case Study: Integrating TRIZ Into Six Sigma, http://www.triz-journal.com/content/c070319a.asp
Soković, M., & Pavletić, D.(2007), Quality improvement – PDCA-cycle vs. DMAIC and DFSS, Strojniški vestnik – Journal of Mechanical Engineering, 53(6), 369-378.
Sokovic, M., Pavletic, D., & Pipan, K.K.(2010), Quality Improvement Methodologies – PDCA Cycle, RADAR Matrix, DMAIC and DFSS, Journal of Achievements in Materials and Manufacturing Engineering, 43(1), 476-483.
Spiegel, M.V.D., Luning, P.A., De Bore, W.J., Ziggers, G.W., & Jongen, W.M.F.(2006), Measuring Effectiveness of Food Quality Management in the Bakery Sector, Total Quality Management, 17(6), 691–708.
Starbird, D. (2002), Business excellence: Six Sigma as a management system: A DMAIC approach to improving Six Sigma management processes, Annual Quality Congress Proceedings, pp. 47-55, Milwaukee.
Staudter, C., Roenpage, O., von Hugo, C., Meran, R., Hamalides, A., & Mollenhauer, J.(2009), Design for Six Sigma +Lean Toolset - Implementing Innovations Successfully, Berlin Heidelberg: Springer-Verlag.
Taner, M.T., Sezen, B., & Antony, J.(2007), An overview of six sigma applications in healthcare industry, International Journal of Health Care Quality Assurance, 20(4), 329-340.
Thidi, M.F., & He, Z.(2011), Étude des méthodes et modèles de « design for six sigma » (DFSS), La Revue des Sciences de Gestion, Direction et Gestion n° 252 – Marketing et qualité, 69-74.
Tellis, W.(1997), Introduction to Case Study, The Qualitative Report, 3(2), 1-5.
Terninko, J., Zussman, A., & Zlotin, B. (1997), Step-by-step TRIZ: Creative solutions to innovative problems, Nottingham, NH: Responsible Management, Inc.
Thomas, A., Barton, R., & Byard, P. (2008), METHODOLOGY AND THEORY Developing a Six Sigma maintenance model, Journal of Quality in Maintenance Engineering, 14(3), 262-271.
Tiwari, M.K., Antony, J., & Montgomery, D.C.(2008), Editorial note for the special issue on ‘Effective decision support to implement lean and six sigma methodologies in the manufacturing and service sectors’, International Journal of Production Research, 46(23), 6563–6566.
Tjahjono, B., Ball, P., Vitanov, V.I., Scorzafave, C., Nogueira, J., Calleja, J., Minguet, M., Narasimha, L., Rivas, A., Srivastava, A., Srivastava, S., & Yadav, A.(2010), Six Sigma: a literature review, International Journal of Lean Six Sigma, 1(3), 216 – 233.
van den Heuvel, J., Does, R.J.M.M., & Verver, J.P.S.(2005), Six Sigma in healthcare: lessons learned from a hospital, International Journal of Six Sigma and Competitive Advantage, 1(4), 380-388.
Voss, C., Tsikriktsis, N., & Frohlich, M. (2002), Case research in operations management, International Journal of Operations & Production Management, 22(2), 195-219.
Walker, W.T.(2005), Emerging trends in supply chain architecture, International Journal of Production Research, 43, 3517–3528.
Wang, F., & Chen, K.(2010), Applying Lean Six Sigma and TRIZ methodology in banking services, Total Quality Management, 21(3), 301–315.
Webber, L., & Wallace, M.(2006), Quality Control for Dummies, Wiley Publishing, Inc., http://books.google.com/books?id=9BWkxto2fcEC&pg=PA292.
Wiklund, H., & Wiklund, P.S. (2002), Widening the Six Sigma concept: An approach to improve organizational leaning, Total Quality Management, 13(6), 233-252.
Wu, J.J., Wang, Y.Z., Shao, J.J., & Han, J.X. (2009), Tolerance design for Six Sigma based on Life Cycle, Proceedings of the 2009 IEEE IEEM, pp. 1332-1336.
Womack, J.P., & Jones, D.T.(1996), Lean Thinking: Banish Waste and Create Wealth in Your Corporation, New York: Simon & Schuster.
Xie, J., & Li, F.(2009), Study on Innovative Method Based on Integrated of TRIZ and DMAIC, 2009 International Conference on Information Management, Innovation Management and Industrial Engineering, (IEEE Computer Society), 351-354.
Yang, K., & El-Haik, B.(2003), Design for Six Sigma: A Roadmap for Product Development, McGraw-Hill
Yin, R.K. (2009), Case Study Research: Design and Methods (4th ed.), CA: Sage Publications
Zhang, Q., Irfan, M., Khattak, M.A.O., Abbas, J., Zhu, X., & Shah, M.S.(2012a), Critical Success Factors for Successful Lean Six Sigma Implementation in Pakistan, Interdisciplinary Journal of Contemporary Research in Business, 4(1), 117-124.
Zhang, Q., Irfan, M., Khattak, M.A.O., Zhu, X., & Hassan, M.(2012b), Lean Six Sigma: A Literature Review, Interdisciplinary Journal of Contemporary Research in Business, 3(10), 599-605.
Zu, X., Fredendall, L.D., & Douglas, T.J.(2008), The evolving theory of quality management: The role of Six Sigma, Journal of Operation Management, 26, 630-650.