負面情緒因應於產品使用上之創新設計模式研究__臺灣人文及社會科學引文索引資料庫

:::

詳目顯示

第 1 筆 / 總合 1 筆

/1頁

論文基本資料
摘要
外文摘要
參考文獻

題名：	負面情緒因應於產品使用上之創新設計模式研究
作者：	詹孝中
作者(外文)：	Shaio-Chung Chan
校院名稱：	大同大學
系所名稱：	設計科學研究所
指導教授：	曹永慶
學位類別：	博士
出版日期：	2014
主題關鍵詞：	NECTIG 設計模式；設計轉換；尷尬情緒；產品構想發展；Design Transformation；Embarrassment；Product Idea Generation；NECTIG Design Model
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0) 排除自我引用:0 共同引用:0 點閱:2

消費者之消費情緒受個體差異、產品屬性或本身所處之消費情境而有所差別，並往往因產品本身所代表的象徵意涵，而擴大了情緒的反應。即便是同一項產品，消費者也可能因為產品取得時機、使用場合與使用目的，引發不同的情緒反應。相關研究指出，透過情感設計的概念，將消費者對於產品屬性之情緒反應，亦可作為新產品概念發展的方向。有鑑於此，本研究之目的乃是期望藉由以產品使用過程中引發之負面情緒及其對應之因應策略進行概念轉化模式之探討，建構產品創新概念之開發模式，提供設計人員作為激發產品概念創新靈感之參考依據。
本研究分為四個階段進行討論。第一階段以負面情緒中的尷尬情緒為焦點，探討產品使用的過程中，引發使用者感到尷尬的原因及其結構關係。藉由開放式問卷之探索，收集使用者曾經因使用產品而感到尷尬的生活事例，復經由焦點團體討論與對應分析法萃取出具代表性之尷尬事例。其次，就各事例間的相似程度建構相似性矩陣，以階層式群集分析法將代表性事例結構化，建立產品使用尷尬情緒之構念。
第二階段係利用共變異數結構分析法，針對產品使用尷尬情緒構念之因果關係進行驗證。第三階段則是以本研究所建構之尷尬情緒因應量表，探討使用者於產品使用衍生尷尬情緒之壓力下，可能採行的因應對策與其結構關係，並探索可資運用於因應產品使用尷尬情緒之設計轉換手法，從而建構「以負面情緒因應作為創新概念發展」之設計模式(Negative Emotion Coping Transformation techniques for Idea Generation, NECTIG)。
第四階段則是以傘具設計為例，依據本研究建構之設計模式進行個案驗證，分別就設計提案之創新性、情緒感受變化及概念偏好程度，驗證「以負面情緒因應作為創新概念發展」設計模式於開發創新設計實務應用之可行性。個案研究結果顯示，受測者對於絕大多數的創新概念提案在尷尬情緒的體驗上均有明顯和緩的變化，而當使用者面對因使用產品不慎而陷入窘境時，若愈能夠以淡化方式加以因應，其情緒化解之感受程度也愈高。從概念創新性的角度而言，受測者對於本個案設計所提出的19項傘具設計均給予極高的正向評價，證實運用NECTIG法之設計模式可提供設計者於產品概念發想之階段，作為刺激創意構想之另一種思考模式。

以文找文

Consumer emotions vary among individuals. The consumer context, including the type of product and where the product is purchased, also leads to various kinds of consumer emotions. Consumers are also affected by the symbolic representations of products. Such representations can enhance the emotional response. Moreover, the same product may stimulate different emotional responses depending on when the product is purchased, where it is used and the purpose of its use. Previous studies have indicated that through the concepts of emotional design, consumers’ emotional responses toward the attributes of products can contribute to the development of new, innovative product ideas. Therefore, this study aims to transform the concept of design by considering negative emotions and subsequent emotion coping strategies employed by consumers when using products. We then go on to establish a new conceptual model for product design. In the future, the findings of this study can serve as a valuable reference and the proposed model can inspire designers to come up with novel and innovative design ideas.
The following discussion is divided into four sections. Section I focuses on negative emotions of embarrassment experienced by consumers when using products. We investigate the causes of embarrassment and how these causes are related. An open-ended questionnaire is used to assess instances of embarrassment experienced by consumers during product use. We then employ correspondence analysis and focus group discussions to identify representative case examples. Next, a similarity matrix is constructed to measure the similarity between the case examples. Hierarchical cluster analysis is adopted to organize the case examples structurally and establish the construct of embarrassment associated with product use.
Section II applies structural equation modeling (SEM) to verify the relationship between the cause and effect of embarrassment in this context. In Section III, this study develops a response scale to examine the various coping strategies consumers apply when experiencing emotions of embarrassment, as well as the structural relationships between these strategies. This section also investigates design transformation techniques which could be applied in response to such emotions of embarrassment. Next, the study proposes a structural design model: Negative Emotion Coping Transformation Techniques for Idea Generation (NECTIG).
Section IV takes umbrella design as an example to assess the effectiveness of the proposed design model. We assess innovativeness, ability to transform emotion and consumer preference to determine the feasibility of applying the proposed model in real-life innovative design contexts. The results of the case examples indicate that respondents experienced less emotions of embarrassment in response to the majority of the innovative ideas. Moreover, when users encountered difficulties, those who were able to cope by easing their own emotional responses were better able to resolve their own feelings. From the perspective of innovative ideas, respondents offered very positive appraisals of the nineteen innovative umbrellas used in this study. These findings show that the NECTIG design model can stimulate the innovative thinking of designers during the development stage.

以文找文

中文部份
1.王振琤、林銘泉、陳子昌 (2005)，應用品質機能展開於戶外休閒服飾設計程序之發展。設計學報，10(2)，29-41。
2.杜瑞澤、陳苑菁 (2006)。層級分析法(AHP)應用於永續產品開發策略之研究。高雄師大學報，21，139-153。
3.杜瑞澤、鄭榮燦 (2002)。品質機能展開(QFD)於產品設計之應用研究－以台灣機車為例。設計學報，7(3)，85-95。
4.林登科 (2001)。應用意象轉化展開設計構想之研究-以延長線型插座收藏使用為例。大同工學院工業設計研究所碩士論文，未出版，台北市。
5.邱彥翊 (2013)。運用TRIZ理論解決通用設計之問題。大同大學工業設計研究所碩士論文，未出版，台北市。
6.邱鈴芝 (2005)。產品機能之期待意象。大同大學工業設計研究所碩士論文，未出版，台北市。
7.洪士閔 (2000)。阻礙產品設計構想發展之因素探討。明志科技大學工業工程與管理研究所碩士論文，未出版，台北縣。
8.高天志 (2004)。TRIZ法應用於工業設計構想發展之初探。國立台灣科技大學設計研究所碩士論文，未出版，台北市。
9.張珮甄 (2003)。國小五年級學童性別、出生序、家庭結構、情緒、創意個人特質與其科技創造力之關係。國立中山大學教育研究所碩士論文，未出版，高雄市。
10.張蓴 (2008)。產品使用之衝突意象。大同大學工業設計研究所碩士論文，未出版，台北市。
11.曹永慶、熊正傑 (2000)。器具使用上複合動作之副詞性意象研究─以咖啡杯之使用為例。中華民國設計學會第五屆學術研究成果研討會，577-582。
12.陳宜君 (2008)。相對性情緒中負面情緒於情感設計之應用─以尷尬情緒之設計轉化為例。大同大學工業設計研究所碩士論文，未出版，台北市。
13.陸定邦 (2003)，構想發展與企業發展－事業導向之設計程序。設計學報，8(1)，17-32。
14.曾竺湘 (2008)。負面意象之設計轉化研究─以氣動打釘機設計為例。大同大學工業設計研究所碩士論文，未出版，台北市。
15.黃德祥 (2006)。青少年心理學。臺北市：心理。
16.葉茉俐，林伯賢，徐啟賢 (2011)。詩詞形神轉化的文化創意設計應用。設計學報，16(4)， 91-105。
17.劉說芳、李雁隆、白鳳如 (2012 )。基於QFD 與FMEA 的TFT-LCD 工業包裝設計研究，設計學報，17 ( 4 )，63-78。
18.蔡忠男 (2002)。產品機能之可愛意象研究。大同大學工業設計研究所碩士論文，未出版，台北市。
19.衛萬里、張文智 (2005)。應用模糊德爾菲與分析網路程序法選擇最佳產品設計方案之研究。設計學報，10(3)，59-77。
20.鄭涵愉 (2012)。TRIZ法創新原則應用於產品造形發想之適用性研究。銘傳大學商品設計研究所碩士論文，未出版，桃園縣。
21.駱信昌 (2013)。應用德爾菲層級程序法於可攜式學童舒壓背靠之設計。設計學報，18(3)，1-21。
英文部份
1.Akao, Y. (1990). Quality Function Deployment: Integrating Customer Requirements into Product Design. Productivity Press.
2.Angeli, D. A., & Carpenter, R. (2005). Stupid Computer! Abuse and Social Identity. In Proceeding of the Interact2005 workshop on Abuse: The darker Side of Human-Computer Interaction. 19-25.
3.Aspler, R. (1975). Effects of embarrassment on behavior toward others. Journal of Personality and Social Psychology, 32(1), 145-153.
4.Babcock, M. K. (1988). Embarrassment: A window on the self. Journal for the Theory of Social Behaviour, 18(4), 459-483.
5.Baldwin, J. M. (1902). Social and ethical interpretations in mental development: A study in social psychology. New York: MacMillan Co.
6.Bellings, A. G., & Moss, R. H. (1984). Coping, stress, and social resources among adults with unipolar depression. Journal of Personality and Social Psychology, 46(4), 877-891.
7.Bonnici, J., Campbell, D. P., Fredenberger, W. B., & Hunnicutt, K. H. (1996). Consumer issues in coupon usage: an exploratory analysis. Journal of Applied Business Research, 13, 31-40.
8.Carver, C. S., Scheier, M. F., & Weintraub, J. K. (1989). Assessing coping strategies: A theoretically based approach. Journal of Personality and Social Psychology, 56, 267-283.
9.Chaudhuri, A. (1998). Product class effects on perceived risk: the role of emotion. International Journal of Research in Marketing, 15(2), 157-168.
10.Cho, J., & Lee, J. (2013). Development of a new technology product evaluation model for assessing commercialization opportunities using Delphi method and fuzzy AHP approach. Expert Systems with Applications, 40, 5314-5330
11.Claudia, E., & Stacey, M. (2000). Sources of inspiration: a language of design. Design Studies, 21(5), 523-538.
12.Cooper, R. G. (1984). New product strategies: What distinguishes the top performers? Journal of Product Innovation Management, 1(3), 151-164
13.Cristofari, M., Deshmukh, A., & Wang, B. (1996). Green quality function deployment. In Proceeding of the 4th International Conference on Environmentally Conscious Design and Manufacturing, 297-304
14.Daalhuizen, J., Person, O., & Gattol, V. (2014). A personal matter? An investigation of students’ design process experiences when using a heuristic or a systematic method. Design Studies, 35(2), 133-159.
15.Dahl, D. W., Manchanda, R. V., & Argo, J. L. (2001). Embarrassment in consumer purchase: The roles of social presence and purchase familiarity. Journal of Consumer Research, 28(3), 473-481.
16.Desmet, P. M. A. (2003). Measuring emotion; development and application of an instrument to measure emotional responses to products. In: M. A. Blythe, A. F. Monk, K. Overbeeke & P.C. Wright (Eds.), Funology: From Usability to Enjoyment (pp. 111–123). Dordrecht: Kluwer Academic Publishers.
17.Drummond, P. D., & Lim, H. K. (2000). The significance of blushing for fair- and dark-skinned people. Personality and Individual Differences, 29, 1123-1132.
18.Drummond, P. D., Back, K., Harrison, J., Helgadottir, F. D., Lange, B., Lee, C., Leavy, K., Novatscou, C., Orner, A., Pham, H., Prance, J., Radford, D. & Wheatley, L. (2007). Blushing during social interactions in people with a fear of blushing. Behavior Research and Therapy, 45(7), 1601-1608.
19.Drummond, P. D., Camacho, L., Formentin, N., Heffernan, T. D., Williams, F., & Zekas, T. E. (2003). The impact of verbal feedback about blushing on social discomfort and facial blood flow during embarrassing tasks. Behavior Research and Therapy, 41(4), 413-425.
20.Edelmann, R. J. (1981). Embarrassment: The State of Research. Current Psychological Reviews, 1, 125-138.
21.Edelmann, R. J. (1987). The Psychology of Embarrassment. Chichester, UK: Wiley.
22.Edelmann, R. J., & McCusker, G. (1986). Introversion, neuroticism, empathy and embarrassibility. Personality and Individual Differences, 7, 133-140.
23.Ekman, P., Sorenson, E. R., & Friesen, W. V. (1969). Pan-cultural elements in facial displays of emotion. Science, 164 (3875), 86-88.
24.Folkman, S. & Moskowitz, J. T. (2004). Coping: Pitfalls and promise. Annual Review of Psychology, 55,745-774.
25.Folkman, S. (1984). Personal control and stress and coping processes: A theoretical analysis. Journal of Personality and Social psychology, 46(4), 839-852.
26.Folkman, S., & Lazarus, R. S. (1980). An analysis of coping in a middle-agedcommunity sample. Journal of Health and Social Behavior, 21, 219-239.
27.Folkman, S., & Lazarus, R. S. (1988). Coping as a mediator of emotion. Journal of Personality and Social Psychology, 54(3), 466-475.
28.Folkman, S., Lazarus, R. S., Gruen, R. J., & DeLongis, A. (1986). Appraisal, coping, health status, and psychological symptoms. Journal of Personality and Social Psychology, 50(3), 571-579.
29.Forgas, J.P. (2007). When sad is better than happy: negative affect can improve the quality and effectiveness of persuasive messages and social influence strategies. Journal of Experimental Social Psychology , 43, 513-528.
30.Fromme, K., & Rivet, K. (1994). Young adults’ coping style as a predictor of their alcohol use and response to daily events. Journal of Youth and Adolescence, 23(1), 85-97.
31.Gee, B. A., Antony, M. M., & Koerner, N. (2012). Do socially anxious individuals fear embarrassment by close others? Development of the Fear of Embarrassment by Others Scale. Personality and Individual Differences, 52, 340-344.
32.Geier, A.B., & Rozin, P. (2008). Weighing discomfort in college age American females: incidence and causes. Appetite, 51, 173-177.
33.Gerlach, A. L., Wilhelm, F. H. & Roth, W. T. (2003). Embarrassment and social phobia: the role of parasympathetic activation. Journal of Anxiety Disorders, 17(2), 197-210.
34.Goffman, E. (1955). On facework. Psychiatry, 18, 213-231.
35.Goffman, E. (1956). Embarrassment and social organization. The American Journal of Sociology, 62, 264-271.
36.Goffman, E. (1959). The Presentation of Self in Everyday Life, Anchor Books, New York.
37.Goldschmidt, G., & Sever, A. L. (2011). Inspiring design ideas with texts. Design Studies, 3(2), 139-155
38.Goncalves, M., Cardoso, C., & Badke-Schaub, P. (2014). What inspires designers? Preferences on inspirational approaches during idea generation. Design Studies, 35(1), 29-53.
39.Grant, I., & Walsh, G. (2009). Exploring the concept of brand embarrassment: The experience of older adolescents. Advance in Consumer Research, 36, 218-224.
40.Gross, E., & Stone, G. P. (1964), Embarrassment and the Analysis of Role requirements. American Journal of Sociology, 80, 1-15.
41.Hentschel, G. (2011). Tracing unorthodox use - A TRIZ-related ideation method in systematic product innovation, Procedia Engineering, 9, 545-558.
42.Hernandez. N. V., Shah, J. J., & Smith, S. M. (2010). Understanding design ideation mechanisms through multilevel aligned empirical studies. Design Studies, 31, 382-410
43.Higuchi, M., & Fukada, H. (2002). A Comparison of Four Causal Factors of Embarrassment in Public and Private Situations. The Journal of Psychology: Interdisciplinary and Applied, 136(4), 399-406.
44.Holahan, C. J., & Moos, R. H. (1986). Personality, coping, and family resources in stress resistance: A longitudinal analysis. Journal of Personality and Social Psychology, 51(2), 389-395.
45.Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6 (1), 1-55.
46.Huang, J. S., Ma, M. Y., & Chen, C. H. (2007). Research on predicting models of annoyance under the operation of digital hi-tech products. Design Studies, 28, 39-58.
47.Jang, S., & Namkung, Y. (2009). Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants. Journal of Business Research, 62(4), 451-460.
48.Justice, B. (1988). Stress, coping, and health outcomes. In M. L. Russel (ED.). Stress management for chronic disease. New York: Pergamon Press.
49.Kelly, K. M., & Jone, W. H. (1997). Assessment of dispositional embarrassability. Anxiety, Stress & Coping: An International Journal, 10(4), 307-333.
50.Keltner, D., & Brenda, B. N. (1997). Embarrassment: Its distinct form and appeasement functions. Psychological Bulletin, 122(3), 250-270.
51.Khalid, H. M. (2006). Embracing diversity in user needs for affective design. Applied Ergonomics, 37, 409-418.
52.Khalid, H. M., & Helander, M. G., (2006). Customer emotional needs in design. Concurrent Engineering: Research and Applications, 14(3), 197-206.
53.Koch, L. H. (2006). Help-Seeking Behaviors of Women with Urinary Incontinence: AnIntegrative Literature Review. Journal of Midwifery & Women’s Health, 51, e39-e44.
54.Kulkarni, S., Summers, J. D., Vargas-Hernandez, N., & Shah, J. J. (2001). Evaluation of Collaborative Sketching (C-Sketch) as an Idea Generation Technique for Engineering Design. The Journal of Creative Behavior, 15(3), 168-198
55.Laros, F. J. M., & Steenkamp, J-B. E. M. (2005). Emotions in consumer behavior: a hierarchical approach. Journal of Business Research, 58(10), 1437-1445.
56.Lau-Gesk, L., & Drolet, A. (2008). The publicly self-consciousness consumer: Prepared to be embarrassed. Journal of Consumer Psychology, 18, 127-136.
57.Laux, L., & Weber, H. (1991). Presentation of self in coping with anger and anxiety: An intentional approach. Anxiety Research, 3, 233-255.
58.Lazarus R. S., & Folkman S. (1984). Stress, appraisal, and coping. New York: Springer Publishing.
59.Lewittes D. J., & Simmons, W. L. (1975). Impression management of sexually motivated behavior. The Journal of Social Psychology, 96(1), 39-44.
60.Lin, R. T. (2007). Transforming Taiwan aboriginal cultural features into modern product design: A case study of a cross-cultural product design model. International Journal of Design, 1(2), 45-53.
61.Linstone, H. A., & Turoff, M. (1975). The delphi method: Techniques and application. London, England: Addison-Wesley.
62.Liu, Y. (2003a). Engineering aesthetics and aesthetic ergonomics: theoretical foundations and a dual-process methodology. Ergonomics, 46, 1273-1292.
63.Liu, Y. (2003b). The aesthetic and the ethic dimensions of human factors and design. Ergonomics, 46(13-14), 1293-1305.
64.Mann, D.L., (2006). Unleashing the voice of the product and the voice of the process. TRIZ Journal, June.
65.Manstead, A., & Semin, G. (1981). Social transgressions, social perspectives, and social emotionality. Motivation and Emotion, 5(3), 249-261.
66.Masui, K., Sakao, T., Kobayashi, M., & Inaba, A. (2003). Applying quality function deployment to environmentally conscious design. International Journal of Quality & Reliability Management, 20(1), 90-106.
67.McKinney, F., Lorion, R. P., & Zax, M. (1976). Effective behavior and human development. New York: Macmillan Publishing Company, Inc.
68.Menees, S.B., Inadomi, J.M., Korsnes, S., & Elta, G.H. (2005). Women patients'preference for women physicians is a barrier to colon cancer screening. Gastrointestinal Endoscopy, 62, 219-223.
69.Metts, S., & Cupach, W. R. (1989). Situational influence on the use of remedial strategies in embarrassing predicaments. Communication Monographs, 56, 151-162.
70.Mick, D. G., & Fournier, S. (1998). Paradoxes of technology: Consumer cognizance, emotions, and coping strategies. Journal of Consumer Research, 25(2), 123-143.
71.Miller, R. S. (1992). The nature and severity of self-reported embarrassing circumstances. Personality and Social Psychology Bulletin, 18(2), 190-198.
72.Miller, R. S. (1995). On the nature of embarrassability: Shyness, social evaluation, and social skills. Journal of Personality, 63(2), 315-339.
73.Miller, R. S. (1996). Embarrassment: Poise and peril in everyday life, New York: Guilford Press.
74.Miller, R. S., & Leary, M. (1992). Social sources and interactive functions of emotion: the case of embarrassment. In: Clark, M.S. (Ed.), Emotion and Social Behavior: Review of Personality and Social Psychology, 14, Sage Publications, Thousand Oaks, CA, 202–221.
75.Modigliani, A. (1968), Embarrassment and embarrassability, Sociometry, 31, 313-326.
76.Modigliani, A. (1971). Embarrassment, facework, and eye contact: Testing a theory of embarrassment. Journal of Personality and Social Psychology, 17, 15-24.
77.Moos, R. H. (1992).Coping responses inventory: Adult form manual. Palo Alto, CA: Stanford University and Department of Veterans Affairs Medical Centers.
78.Nagamachi, M. (1995). Kansei engineering: a new ergonomic consumer-oriented technology for product development. International Journal of Industrial Ergonomics, 15, 3e11.
79.Nagamachi, M. (2002). Kansei engineering as a powerful consumer-oriented technology for product development. Applied Ergonomics, 33, 289e294.
80.Norman, D. A. (2002). Emotion and design: attractive things work better. Interactions, 9(4), 36-42.
81.Norman, D. A. (2004). Emotional Design: Why We Love (Or Hate) Everyday Things. New York: Basic Books.
82.Nunnally, J. C., & Bernstein, I. H. (1994). Psychometric Theory, third ed. McGraw-Hill, New York.
83.Ogle, S., Glasier, A., & Riley, S. C. (2008). Communication between parents and their children about sexual health. Contraception, 77, 283-288.
84.Parrott, W. F., & Smith S.F. (1991), Embarrassment: Actual vs. typical cases, classical vs. Prototypical representations. Cognition and Emotions, 5, 467-488.
85.Parrott, W. G., Sabini, J., & Silver, M. (1988). The roles of self-esteem and social interaction in embarrassment. Personality and Social Psychology Bulletin, 14 (1), 191–202.
86.Pearlin, L. I., & Schooler, C. (1978). The structure of coping. Journal of Health and Social Behavior, 19, 2-21.
87.Pelt, A. V., & Hey, J. (2011). Using TRIZ and human-centered design for consumer product development. Procedia Engineering, 9, 688-693.
88.Phillips, D. M., & Baumgartner, H. (2002). The role of consumption emotions in the satisfaction response.Journal of Consumer Psychology, 12(3), 243-252.
89.Pine, A., & Aronson, E. (1988). Career burnout causes and cures. New York: The Free Press.
90.Plutchik, R. (1980). A general psychoevolutionary theory of emotion. In R. Plutchik & H. Kellerman (Eds.), Emotion: Theory, research, and experience: Vol. 1. Theories of emotion (pp. 3-33). New York: Academic.
91.Rehman, S. N., & Brooks, J. R. (1987). Attitudes towards television advertisements forcontroversial products. Journal of Health Care Marking, 7, 78-83.
92.Richins, M. L. (1997). Measuring emotions in the consumption experience. Journal of Consumer Research, 24(2), 127-146.
93.Richins, M. L. (2008). Consumption emotions, In: H. N. J. Schifferstein & P. Hekkert (Eds.), Product Experience (pp. 399-422). New York: Elsevier Science.
94.Romani, S., Grappi, S., & Dalli, D. (2012). Emotions that drive consumers away from brands: Measuring negative emotions toward brands and their behavioral effects. International Journal of Research in Marketing, 29(1), 55-67.
95.Rubeis, S., & Hollenstein, T. (2009). Individual differences in shame and depressive symptoms during early adolescence. Personality and Individual Differences, 46(4), 477-482
96.Runhua, T. (2002). Voice of customers pushed by directed evolution. TRIZ Journal, June.
97.Russell, J. A. (1980). A circumplex model of affect. Journal of Personality and Social Psychology, 39, 1161–1178.
98.Saaty, T. L. (1980). The analytic hierarchy process. New York, NY: McGraw-Hill.
99.Sabini, J., Siepmann, M., Stein, J., & Meyerowitz, M. (2000). Who is embarrassed by what? Cognition & Emotion, 14, 213-240.
100.Sauer, J., & Sonderegger, A. (2009). The influence of prototype fidelity and aesthetics of design in usability tests: effects on user behavior, subjective evaluation and emotion. Applied Ergonomics, 40, 670-677.
101.Savransky, S. D., & Stephan, C. (1996). TRIZ: The Methodology of Inventive Problem-Solving. The Industrial Physicist, 2(4), 22-25.
102.Schlenker, B. R. (1980). Impression Management: The Self Concept, Social Identity, and Interpreting Relations. Monterey, CA: Brooks-Cole.
103.Schlenker, B. R. & Leary, M. R. (1982). Social anxiety and self-presentation: a conceptualization and model. Psychological Bulletin, 92(3), 641-669.
104.Semin, G. R. & Manstead, A. S. (1981).The beholder beheld: A study of social emotionality. European Journal of Social Psychology, 11, 253-265.
105.Shah, J. J., Kulkarni, S. V., & Vargas-Hernandez, N. (2000). Evaluation of Idea Generation Methods for Conceptual Design: Effectiveness Metrics and Design of Experiments. Journal of Mechanical Design, 122(4), 377-384
106.Silver, M., Sabini, J., & Parrott, W. G. (1987). Embarrassment: A dramaturgic account. Journal for the Theory of Social Behaviour, 17, 47-61.
107.Solomon, R. L. (1980). The opponent-process theory of acquired motivation: the costs of pleasure and the benefits of pain. American Psychologist, 35, 691-712.
108.Sugawara, K. (1992). A study on embarrassment in new role situations: using the data from university students at their probation in nursery school for the first time. Communication and Society (Bulletin of Edogawa University), 2, 31-39 (in Japanese).
109.Sullivan, L. P. (1986). Quality function deployment.Quality Progress, 19(16), 39-50.
110.Swindells, C., MacLean, K.E., Booth, K.S., Meitner, M.J. (2007). Exploring affective design for physical controls. In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, April 28-May 3, San Jose, CA, USA. 933-942.
111.Tangeny, J. P. (1999). The self-conscious emotions: Shame, guilt, embarrassment and pride, In T. Dalgleish & M. J. Power (Eds.), Handbook of Cognition and Emotion (pp. 541–568). New York: John Wiley & Sons Ltd.
112.Thompson, P.S., Dengerink , H.A., & George, J.M. (1987). Noise-induced Temporary Threshold Shifts: The Effects of Anticipatory Stress and Coping Strategies. Journal of Human Stress, 13(1), 32-38.
113.Tomkins, S. S. (1962). Affect, imagery, consciousness: Vol. 1. The positive affects. Oxford, England: Springer.
114.Tsao, Y. C., Chan, S. C. (2011). A study on embarrassment associated with product use, Applied Ergonomics, 42(3), 503-510.
115.Turner, M., Love, S., & Howell, M. (2008). Understanding emotions experienced when using a mobile phone in public: The social usability of mobile (cellular) telephones. Telematics and Informatics, 25(3), 201-215.
116.Van Boven, L., Loewenstein, G., & Dunning, D. (2005). The illusion of courage in social predictions: underestimating the impact of fear of embarrassment on other people. Organizational Behavior and Human Decision Processes, 96(2), 130-141.
117.VandenBos, G. R. (2006). APA dictionary of psychology. Washington, DC: American Psychological Association. (p. 323).
118.Weiten, E. (1986). Psychology Applied to Modern Life (2nd ed.). Calif: Books/Cole.
119.Westbrook, R. A., & Oliver, R. L. (1991).The dimensionality of consumption emotion patterns and consumer satisfaction. Journal of Consumer Research, 18(1), 84-91.
120.Withers, L. A., & Vernon, L. L. (2006). To err is human: Embarrassment, attachment, and communication apprehension, Personality and Individual Differences, 40(1), 99-110.
121.Yi, S., & Baumgartner, H. (2004). Coping with negative emotions in purchase-related situations. Journal of Consumer Psychology, 14(3), 303-317.
122.Yi, S., & Baumgartner, H. (2011). Coping with guilt and shame in the impulse buying context. Journal of Economic Psychology, 32, 458-467.
123.Zajonc, R. B. (1965). Social facilitation, Science, New Series, 149(3681), 269–274.

推文
推薦
引用網址
引用嵌入語法
轉寄

top

:::

相關期刊
相關論文
相關專書
相關著作
熱門點閱

1.	導入意圖設計圖卡之創新設計教學

無相關博士論文

無相關書籍

無相關著作

無相關點閱

QR Code

臺灣人文及社會科學引文索引資料庫系統

詳目顯示

臺灣人文及社會科學引文索引資料庫