一、中文部份
1.行政院（2009），「國土規劃與縣市改制說明」，研考雙月刊，第33卷，第4期，頁I-III。
2.行政院衛生福利部統計室（2000-2013），醫療機構現況及醫院醫療服務量統計 (2000-2013)。台北：行政院衛生福利部統計室。
3.許加文（2007），「知識管理與分享之DMAIC方法論」，元智大學管理研究所博士論文。

二、英文部份
1.Abo-Hamad, W., Arisha, A. (2013). Simulation-based framework to improve patient experience in an emergency department. European Journal of Operational Research, 224 (1), pp. 154-166.
2.Adamides, E.D., Karacapilidis, N. (2006). A knowledge centred framework for collaborative business process modeling. Business Process Management Journal, 12 (5), pp. 557-575.
3.Aksezer, C.S., Benneyan, J.C. (2010). Assessing the efficiency of hospitals operating under a unique owner: A DEA application in the presence of missing data. International Journal of Services and Operations Management, 7 (1), pp. 53-75.
4.Arabzad, S.M., Kamali, A., Naji, B., Ghorbani, M. (2013). DEA and TOPSIS techniques for purchasing management: The case of aircraft manufacturing industry. International Journal of Logistics Systems and Management,14 (2), pp. 242-260.
5.Aysolmaz, B., Demirörs, O. (2015). Unified process modeling with UPROM tool. Lecture Notes in Business Information Processing, 204, pp. 250-266.
6.Azadi, M., Farzipoor Saen, R. (2012). A combination of QFD and imprecise DEA with enhanced Russell graph measure: A case study in healthcare. Socio-Economic Planning Sciences, 47 (4), pp. 281-291.
7.Baciu, L., Botezat, A. (2014). A comparative analysis of the public spending efficiency of the new EU member states: A DEA approach. Emerging Markets Finance and Trade, 50, pp. 31-46.
8.Banker, R.D., Charnes, A., Cooper, W.W. (1984). Some models for estimating technical and scale inefficiencies in data envelopment analysis, Management Science, 30 (9), pp. 1078-1092.
9.Bosilj-Vukšić, V. (2006). Business process modelling: A foundation for knowledge management. Journal of Information and Organizational Sciences, 30 (2), pp. 185-198.
10.Bush, R.W. (2007). Reducing waste in US health care systems. Journal of the American Medical Association, 297 (8), pp. 871-874.
11.Caballer-Tarazona, M., Moya-Clemente, I., Vivas-Consuelo, D., Barrachina-Martínez, I. (2010). A model to measure the efficiency of hospital performance. Mathematical and Computer Modelling, 52 (7-8), pp. 1095-1102.
12.Cassel, C.K., Brennan, T.E. (2007). Managing medical resources: Return to the commons? Journal of the American Medical Association, 297 (22), pp. 2518-2521.
13.Chambers, D., McIntosh, B. (2008). Using authenticity to achieve competitive advantage in medical tourism in the English-speaking Caribbean. Third World Quarterly, 29 (5), pp. 919-937.
14.Chang, S.-J., Hsiao, H.-C., Huang, L.-H., Chang, H. (2011). Taiwan quality indicator project and hospital productivity growth. Omega, 39(1), pp. 14-22.
15.Charnes, A., Cooper, W.W., Rhodes, E. (1978). Measuring the efficiency of decision making units. European Journal of Operational Research, 2 (6), 429-444.
16.Chen, H.-C., Kuo, H.-C., Chung, K.-P., Chang, S., Su, S., Yang, M.-C. (2010). Classification and comparison of niche services for developing strategy of medical tourism in Asian countries. International Surgery, 95 (2), pp. 108-116.
17.Chen, Y.-J. (2010). Development of a method for ontology-based empirical knowledge representation and reasoning. Decision Support Systems, 50 (1), pp. 1-20.
18.Cheng, H., Lu, Y.-C., Sheu, C. (2009). An ontology-based business intelligence application in a financial knowledge management system. Expert Systems with Applications, 36(2 PART 2), pp. 3614-3622.
19.Cheng, S.-H., Chen, C.-C., Chang, W.-L. (2009). Hospital response to a global budget program under universal health insurance in Taiwan. Health Policy, 92 (2-3), pp. 158-164.
20.Clegg, B. (2006). Business process orientated holonic (PrOH) modeling. Business Process Management Journal, 12 (4), pp. 410-432.
21.Crenshaw, K., Shewchuk, R.M., Qu, H., Staton, L.J., Bigby, J.A., Houston, T.K., Allison, J., Estrada, C.A. (2011). What should we include in a cultural competence curriculum? An emerging formative evaluation process to foster curriculum development. Academic Medicine, 86 (3), pp. 333-341.
22.Crone, R.K. (2008). Flat medicine? Exploring trends in the globalization of health care. Academic Medicine, 83 (2), pp. 117-121.
23.Das, M.C., Sarkar, B., Ray, S. (2013). A decision support framework for performance evaluation of Indian technical institutions. Decision Science Letters, 2 (4), pp. 257-274.
24.Davis, J., MacDonald, A., White, L. (2010). Problem-structuring methods and project management: An example of stakeholder involvement using Hierarchical Process Modelling methodology. Journal of the Operational Research Society,61 (6), pp. 893-904.
25.de Figueiredo, J.N., Marca Barrientos, M.A. (2012). A decision support methodology for increasing school efficiency in Bolivia's low-income communities. International Transactions in Operational Research, 19 (1-2), pp. 99-121.
26.Debnath, R.M., Shankar, R. (2008). Benchmarking telecommunication service in India: An application of data envelopment analysis. Benchmarking, 15 (5), pp. 584-598.
27.DeSarbo, W.S., Grewal, R., Scott, C.J. (2008). A clusterwise bilinear multidimensional scaling methodology for simultaneous segmentation and positioning analyses. Journal of Marketing Research, 45 (3), pp. 280-292.
28.Djema, H., Djerdjouri, M. (2012). A two-stage DEA with partial least squares regression model for performance analysis in healthcare in Algeria. International Journal of Applied Decision Sciences, 5 (2), pp. 118-141.
29.Donnon, T., Al Ansari, A., Al Alawi, S., Violato, C. (2014). The reliability, validity, and feasibility of multisource feedback physician assessment: A systematic review. Academic Medicine, 89 (3), pp. 511-516.
30.Dotoli, M., Falagario, M. (2012). A hierarchical model for optimal supplier selection in multiple sourcing contexts. International Journal of Production Research, 50 (11), pp. 2953-2967.
31.Dyckhoff, H., Gutgesell, S. (2015). Properties of DEA-integrated balance and specialization measures. OR Spectrum, 37 (2), pp. 503-527.
32.Ebrahimnejad, A., Hosseinzadeh Lotfi, F. (2012). Equivalence relationship between the general combined-oriented CCR model and the weighted minimax MOLP formulation. Journal of King Saud University - Science, 24 (1), pp. 47-54.
33.Elshaug, A.G., Hiller, J.E., Moss, J.R. (2008). Exploring policy-makers' perspectives on disinvestment from ineffective healthcare practices. International Journal of Technology Assessment in Health Care, 24 (1), pp. 1-9.
34.Farrell, M. J. (1975). The measurement of productive efficiency. Journal of the Royal Statistical Society, 120 (3), pp. 253-290.
35.Farzianpour, F., Hosseini, S., Amali, T., Hosseini, S., Hosseini, S.S. (2012). The evaluation of relative efficiency of teaching hospitals. American Journal of Applied Sciences, 9 (3), pp. 392-398.
36.Friesner, D., Mittelhammer, R., Rosenman, R. (2013). Inferring the incidence of industry inefficiency from DEA estimates. European Journal of Operational Research, 224 (2), pp. 414-424.
37.Fulton, B.D., Scheffler, R.M., Sparkes, S.P., Auh, E.Y., Vujicic, M., Soucat, A. (2011). Health workforce skill mix and task shifting in low income countries: A review of recent evidence. Human Resources for Health 9, 1.
38.Garcia-Lacalle, J., Martin, E. (2010). Rural vs urban hospital performance in a 'competitive' public health service. Social Science and Medicine, 71 (6), pp. 1131-1140.
39.Gattnar, E., Ekinci, O., Detschew, V. (2011). A novel generic clinical reference process model for event-based process times measurement. Lecture Notes in Business Information Processing, 97 LNBIP, pp. 65-76.
40.Geitona, M., Androutsou, L., Yfantopoulos, J. (2012). Efficiency assessment across homogeneous specialty clinics in the region of thessaly, Greece. Open Public Health Journal, 6, pp. 11-20.
41.Gonçalves, A.C., Almeida, R.M.V.R., Lins, M.P.E., Samanez, C.P. (2013). Canonical correlation analysis in the definition of weight restrictions for data envelopment analysis. Journal of Applied Statistics, 40 (5), pp. 1032-1043.
42.González, E., Cárcaba, A., Ventura, J. (2011). The Importance of the Geographic Level of Analysis in the Assessment of the Quality of Life: The Case of Spain. Social Indicators Research, 102 (2), pp. 209-228.
43.Hadad, S., Hadad, Y., Simon-Tuval, T. (2011). Determinants of healthcare system's efficiency in OECD countries. European Journal of Health Economics, 1-13.
44.Halkos, G.E., Tzeremes, N.G.. (2011). A conditional nonparametric analysis for measuring the efficiency of regional public healthcare delivery: An application to Greek prefectures. Health Policy, 103 (1), pp. 73-82.
45.Hao, C. (2011). Research on knowledge model for ontology-based knowledge base. Proceedings of the 2011 International Conference on Business Computing and Global Informatization, BCGIn 2011 6003932, pp. 397-399.
46.Helton, J.R., Langabeer, J.R. (2012). Longitudinal changes in the operating efficiency of public safety-net hospitals. Journal of Healthcare Management, 57 (3), pp. 214-226.
47.Her, K. (2008). Prognosis positive for Taiwan's medical industry. Taiwan Review, 58 (2), pp. 4-11.
48.Hollingsworth, B. (2008). The measurement of efficiency and productivity of health care delivery. Health Economics, 17 (10), pp. 1107-1128.
49.Hollingsworth, B., Dawson, P.J., Maniadakis, N. (1999). Efficiency measurement of health care: A review of non-parametric methods and applications. Health Care Management Science, 2 (3), pp. 161-172.
50.Hollingsworth, B., Street, A. (2006). The market for efficiency analysis of health care organizations. Health Economics, 15 (10), pp. 1055-1059.
51.Hsiao, S.C., Hsiao, L. (2015). Application of data envelopment analysis to evaluating elderly social welfare performance. Revista de Cercetare si Interventie Sociala, 48, pp. 83-94.
52.Hsu, P.-F. (2014). Does a global budget superimposed on fee-for-service payments mitigate hospitals’ medical claims in Taiwan? International Journal of Health Care Finance and Economics, 14 (4), pp. 369-384.
53.Hsu, Y.-C. (2013). The efficiency of government spending on health: Evidence from Europe and Central Asia. Social Science Journal, 50 (4), pp. 665-673.
54.Hu, H.-H., Qi, Q., Yang, C.-H. (2012). Analysis of hospital technical efficiency in China: Effect of health insurance reform. China Economic Review, 23 (4), pp. 865-877.
55.Huang, Z., Chen, H., Guo, F., Xu, J.J., Wu, S., Chen, W.-H. (2006). Expertise visualization: An implementation and study based on cognitive fit theory. Decision Support Systems, 42 (3), pp. 1539-1557.
56.Hussey, P.S., De Vries, H., Romley, J., Wang, M.C., Chen, S.S., Shekelle, P.G., McGlynn, E.A. (2009). A systematic review of health care efficiency measures: Health care efficiency. Health Services Research, 44 (3), pp. 784-805.
57.Kan, K., Li, S.-F., Tsai, W.-D. (2014). The impact of global budgeting on treatment intensity and outcomes. International Journal of Health Care Finance and Economics, 14 (4), pp. 311-337.
58.Kao, L.-J., Lu, C.-J., Chiu, C.-C. (2011). Efficiency measurement using independent component analysis and data envelopment analysis. European Journal of Operational Research, 210 (2), pp. 310-317.
59.Ketabi, S., Ganji, H., Shahin, S., Mahnam, M., Soltanolkottabi, M., Moghadam, S.A.H.Z. (2015). Surgical services efficiency by data envelopment analysis. Benchmarking, 22 (6), pp. 978-993.
60.Kirigia, J.M., Emrouznejad, A., Cassoma, B., Asbu, E.Z., Barry, S. (2008). A performance assessment method for hospitals: The case of municipal hospitals in Angola. Journal of Medical Systems, 32 (6), pp. 509-519.
61.Kwon, H.-B. (2014). Performance modeling of mobile phone providers: A dea-ann combined approach. Benchmarking, 21 (6), pp. 1120-1144.
62.Kwon, H.-J., Chen, F.-L. (2008). Governing universal health insurance in Korea and Taiwan. International Journal of Social Welfare, 17 (4), pp. 355-364.
63.Lai, L.F. (2007). A knowledge engineering approach to knowledge management. Information Sciences, 177 (19), pp. 4072-4094.
64.Lee, S. (2010). Using data envelopment analysis and decision trees for efficiency analysis and recommendation of B2C controls. Decision Support Systems, 49 (4), pp. 486-497.
65.Lee, Y.-C., Huang, Y.-T., Tsai, Y.-W., Huang, S.-M., Kuo, K.N., McKee, M., Nolte, E. (2010). The impact of universal National Health Insurance on population health: The experience of Taiwan. BMC Health Services Research, 10, art. no. 225.
66.Leland, S., Thurmaier, K. (2005). When efficiency is unbelievable: Normative lessons from 30 years of city-county consolidations. Public Administration Review, 65 (4), pp. 475-489.
67.Leleu, H., Moises, J., Valdmanis, V. (2012). Optimal productive size of hospitals intensive care units. International Journal of Production Economics, 136 (2), pp. 297-305.
68.Leng, C.H. (2010). Medical tourism and the state in Malaysia and Singapore. Global Social Policy, 10 (3), pp. 336-357.
69.Lin, C.-Y., Chen, D.-Y., Liu, I.-C., Hsiao, N. (2010). Political feasibility analysis of the new financing scheme for the National Health Insurance reform in Taiwan: An application of stakeholder analysis. Asian Social Work and Policy Review, 4 (3), pp. 163-183.
70.Lin, H.-C., Yang, C.-W., Chiou, J.-Y. (2013). Physicians' participation in practice of knowledge management systems. Journal of Information and Knowledge Management, 12 (2), 1-12.
71.Lin, M.-I., Lee, Y.-D., Ho, T.-N. (2011). Applying integrated DEA/AHP to evaluate the economic performance of local governments in China. European Journal of Operational Research, 209 (2), pp. 129-140.
72.Lin, S.-W., Yen, C.-F., Chiu, T.-Y., Chi, W.-C., Liou, T.-H. (2015). New indices for home nursing care resource disparities in rural and urban areas, based on geocoding and geographic distance barriers: A cross-sectional study. International Journal of Health Geographics, 14 (1), 28.
73.Liu, X. (2011). The efficiency of healthcare facilities providing PET cancer screening in Japan. Japanese Journal of Radiology, 1-8.
74.López-Valcárcel, B.G., Ortún, V. (2010). Putting health in all welfare policies: Is it warranted? A Southern European perspective. Journal of Epidemiology and Community Health, 64 (6), pp. 497-499.
75.Lozano, S., Gutiérrez, E. (2011). Efficiency analysis of EU-25 member states as tourist destinations. International Journal of Services, Technology and Management, 15(1-2), pp. 69-88.
76.Lu, Y.-C., Cheng, H. (2004). Towards Automated Optimal Equity Portfolios Discovery in a Financial Knowledge Management System. Computational Intelligence in Economics and Finance, pp.387-402.
77.Mahdiloo, M., Noorizadeh, A., Saen, R.F. (2011). Developing a new data envelopment analysis model for customer value analysis. Journal of Industrial and Management Optimization, 7 (3), pp. 531-558.
78.Malekmohammadi, N., Hosseinzadeh Lotfi, F., Jaafar, A.B. (2009). Centralized resource allocation in DEA with interval data: An application to commercial banks in Malaysia. International Journal of Mathematical Analysis, 3 (13-16), pp. 757-764.
79.Malmquist, S. (1953). Index numbers and indifference surfaces. Trabajos de Estadistica, 4 (2), pp. 209-242.
80.Manchikanti, L., Hirsch, J.A. (2009). Obama health care for all Americans: Practical implications. Pain Physician, 12 (2), pp. 289-304.
81.Martins, C.T., Soares, A.L. (2006). Dissecting inter-organizational business process modeling: A linguistic and conceptual approach. IFIP International Federation for Information Processing, 224, pp. 221-228.
82.Nasir, I.N.B.K., Dominic, P.D.D. (2010). Knowledge Management based integration of heterogeneous healthcare systems in Malaysia. Information Technology (ITSim), 2010 International Symposium in, 1, 1-5.
83.Nasiripour, A.A., Maleki, M.R., Mehrolhassani, M.H. (2012). Technical Efficiency of Iranian Medical-services Insurance Organization using data envelopment analysis approach. HealthMED, 6 (2), pp. 603-609.
84.Navarro-Espigares, J.L., Torres, E.H. (2011). Efficiency and quality in health services: A crucial link. Service Industries Journal, 31 (3), pp. 385-403.
85.Nayar, P., Ozcan, Y.A. (2008). Data envelopment analysis comparison of hospital efficiency and quality. Journal of Medical Systems, 32 (3), pp. 193-199.
86.Nejatian, M., Zarei, M.H. (2013). Moving towards organizational agility: Are we improving in the right direction? Global Journal of Flexible Systems Management, 14 (4), pp. 241-253.
87.Ng, J., Harrison, J. (2010). Key performance indicators for clinical pharmacy services in New Zealand public hospitals: Stakeholder perspectives. Journal of Pharmaceutical Health Services Research, 1 (2), pp. 75-84.
88.Nuti, S., Daraio, C., Speroni, C., Vainieri, M. (2011). Relationships between technical efficiency and the quality and costs of health care in Italy. International Journal for Quality in Health Care, 23 (3), pp. 324-330.
89.O'Neill, L., Rauner, M., Heidenberger, K., Kraus, M. (2008). A cross-national comparison and taxonomy of DEA-based hospital efficiency studies. Socio-Economic Planning Sciences, 42 (3), pp. 158-189.
90.Parkin, D., Hollingsworth, B. (1997). Measuring production efficiency of acute hospitals in Scotland, 1991-94: Validity issues in data envelopment analysis. Applied Economics, 29 (11), pp. 1425-1433.
91.Pereira, T., Santos, H. (2012). Critical knowledge monitor system model: Healthcare context. Proceedings of the European Conference on Knowledge Management, ECKM 2, pp. 1488-1495.
92.Petiot, J.-F., Salvo, C., Hossoy, I., Papalambros, P.Y., Gonzalez, R. (2009). A cross-cultural study of users' craftsmanship perceptions in vehicle interior design. International Journal of Product Development, 7 (1-2), pp. 28-46.
93.Podgórski, D. (2015). Measuring operational performance of OSH management system - A demonstration of AHP-based selection of leading key performance indicators. Safety Science, 73, pp. 146-166.
94.Pomponio, L., Le Goc, M. (2014). Reducing the gap between experts' knowledge and data: The TOM4D methodology. Data and Knowledge Engineering 94, (PA), pp. 1-37.
95.Rachel Lu, J.-F., Chiang, T.-L. (2011). Evolution of Taiwan's health care system. Health Economics. Policy and Law, 6 (1), pp. 85-107.
96.Ramanathan, R., Ramanathan, U. (2011). A performance measurement framework combining DEA and balanced scorecard for the UK health sector. International Journal of Operational Research, 12 (3), pp. 257-278.
97.Ramírez De Arellano, A.B. (2007). Patients without borders: The emergence of medical tourism. International Journal of Health Services, 37 (1), pp. 193-198.
98.Rego, G., Nunes, R., Costa, J. (2010). The challenge of corporatisation: The experience of Portuguese public hospitals. European Journal of Health Economics, 11 (4), pp. 367-381.
99.Ridde, V. (2008). Equity and health policy in Africa: Using concept mapping in Moore (Burkina Faso). BMC Health Services Research, 8, art. no. 90.
100.Risisky, D., Hogan, V.K., Kane, M., Burt, B., Dove, C., Payton, M. (2008). Concept mapping as a tool to engage a community in health disparity identification. Ethnicity and Disease, 18 (1), pp. 77-83.
101.Sarder, M.B., Ferreira, S., Rogers, J., Liles, D.H. (2007). A methodology for design ontology modeling. Portland International Conference on Management of Engineering and Technology 4349422, pp. 1011-1018.
102.Savitch, H.V., Vogel, R.K. (2004). Suburbs without a city: Power and city-county consolidation. Urban Affairs Review, 34 (3), pp. 476-488.
103.Sharma, M.J., Yu, S.J. (2010). Benchmark optimization and attribute identification for improvement of container terminals. European Journal of Operational Research, 201 (2), pp. 568-580.
104.Sherman, H.D. (1984). Hospital efficiency measurement and evaluation. Empirical test of a new technique. Medical Care, 22 (10), pp. 922-983.
105.Shetty, P. (2010). Medical tourism booms in India, but at what cost? The Lancet, 376 (9742), pp. 671-672.
106.Shojaei, P., Mokhtari, P., Rashvand, N. (2011). Evaluation of managers competencies of teaching hospitals of Qazvin university of medical science based on 360° degree feed back 2010. World Applied Sciences Journal, 13 (1), pp. 60-65.
107.Simões, P., Marques, R.C. (2011). Performance and congestion analysis of the portuguese hospital services. Central European Journal of Operations Research, 19 (1), pp. 39-63.
108.Smith, P.C. (2008). Resource allocation and purchasing in the health sector: The English experience. Bulletin of the World Health Organization, 86 (11), pp. 884-888.
109.Soffer, P., Golany, B., Dori, D. (2003). ERP modeling: A comprehensive approach. Information Systems, 28 (6), pp. 673-690.
110.Sriwichai, P., Meksamoot, K., Chakpitak, N., Dahal, K., Jengjalean, A. (2014). The effectiveness of "Knowledge Management System" in research mentoring using knowledge engineering. International Education Studies, 7 (5), pp. 25-38.
111.Sun, N., Wang, L., Zhou, J., Yuan, Q., Zhang, Z., Li, Y., Liang, M., Cheng, L., Gao, G.., Cui, X. (2011). International comparative analyses of healthcare risk management. Journal of Evidence-Based Medicine, 4 (1), pp. 22-31.
112.Tosun, O. (2012). Using data envelopment analysis-neural network model to evaluate hospital efficiency. International Journal of Productivity and Quality Management, 9 (2), pp. 245-257.
113.Turner, L. (2010). "Medical tourism" and the global marketplace in health services: U.S. patients, international hospitals, and the search for affordable health care. International Journal of Health Services, 40 (3), pp. 443-467.
114.Valdmanis, V.G., Rosko, M.D., Mutter, R.L. (2008). Hospital quality, efficiency, and input slack differentials. Health Services Research, 43 (5) Part2, 1830-1848.
115.Wang, G.-X. (2012). A network approach for researching political feasibility of healthcare reform: The case of universal healthcare system in Taiwan. Social Science and Medicine, 75 (12), pp. 2337-2344.
116.Wang, W.-K., Lu, W.-M., Tsai, C.-J. (2011). The relationship between airline performance and corporate governance amongst US Listed companies. Journal of Air Transport Management, 17 (2), pp. 147-151.
117.Watcharasriroj, B., Tang, J.C.S. (2004). The effects of size and information technology on hospital efficiency. Journal of High Technology Management Research, 15 (1), pp. 1-16.
118.Westheimer, J.M., Steinley-Bumgarner, M., Brownson, C. (2008). Primary care providers' perceptions of and experiences with an integrated healthcare model. Journal of American College Health, 57 (1), pp. 101-108.
119.Wetzsteina, B., Leitnerb, P., Rosenbergc, F., Dustdarb, S., Leymann, F. (2011). Identifying influential factors of business process performance using dependency analysis. Enterprise Information Systems, 5 (1), pp. 79-98.
120.Wu, C.H., Chang, C.C., Kuo, K.N. (2008). Evaluating the resource allocation efficiency of the healthcare system in Taiwan. International Journal of Public Policy, 3 (5-6), pp. 403-418.
121.Wu, I.-L., Hsieh, P.-J. (2011). Understanding hospital innovation enabled customer-perceived quality of structure, process, and outcome care. Total Quality Management and Business Excellence, 22 (2), pp. 227-241.
122.Wu, W.-W., Lan, L.W., Lee, Y.-T. (2012). Critiquing the World Economic Forum's concept of destination competitiveness: A further analysis. Tourism Management Perspectives, 4, pp. 198-206.
123.Yang, B.-M. (2009). The future of health technology assessment in healthcare decision making in Asia. PharmacoEconomics, 27 (11), pp. 891-901.
124.Yu, J.Y., Ko, T.G. (2012). A cross-cultural study of perceptions of medical tourism among Chinese, Japanese and Korean tourists in Korea. Tourism Management, 33 (1), pp. 80-88.
125.Yun, E.K. (2013). Predictors of attitude and intention to use knowledge management system among Korean nurses. Nurse Education Today, 33 (12), pp. 1477-1481.