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題名：企業社會責任影響因素之探討-以航太產業為例
作者：羅傳英
作者(外文)：LO, CHUAN-YIN
校院名稱：逢甲大學
系所名稱：商學博士學位學程
指導教授：賴文祥
學位類別：博士
出版日期：2019
主題關鍵詞：企業社會責任；航太產業；層級分析法；Corporate Social Responsibility；Aerospace Industry
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社會大眾會合理預期企業對社會應負有的責任，因此政府要有一股強大的義務來規範企業的社會責任，並指導企業解決社會所關注和會影響社會的議題，作為其在法律規範下獲經營許可的一部分，政府對於企業發展在法律面、經濟面、環境面以及對利益相關者等面向造成損害的制衡及在倫理面上，社會大眾對符合公平、符合正義、避免傷害等期待，是為企業實現社會責任的主要內涵。
企業社會責任對實現社會經濟面具有重要大的影響力，不僅為企業發展的必要概念，更有助企業實踐成本降低、利潤創造、經濟成長及永續經營的目標。社會責任包括：企業決策者要採取法律面在消費保護、環境保護和勞基法規方面必需遵守的法律和法規，以作為運營條件與限制，提供社會大眾期望的商品和服務，在企業社會責任慈善面，企業必須對社區貢獻資源、捐贈，以改善員工生活，博愛慈善是社會大眾心目中對優良企業造福社會大眾的責的要求及獲得優良形象的條件。
本研究以從事航太產業企業社會責任10年以上的專家進行問卷調查，採用層級分析法(AHP)進行研究，分析各因子之間的關係及其權重，研究結果發現，航太產業企業實踐企業社會責任，可強化企業經營體質，進而提升企業永續競爭力，本研究創造了三項新突破：第一彙集學者意見，建立完整之理論架構與廣泛資料，提出具體可行之研究架構，第二理論架構具有相當之彈性，適用於航太產業企業社會責任管理規劃，提升經濟面、法律面、倫理面、慈善面之企業社會責任，使本研究更具有實用價值，第三本研究加以修正，即可應用於其他產業之企業社會責任管理規劃，提供實務界一套新的、增進效率與績效的解決方案。
The enterprises have been expected to fulfill the social responsibility, which is consequently the government’s solemn obligation to guide them to comply with and is a part of legally operating businesses affecting social development issues. With regards to aspects of law, economy, environment, and stakeholders connecting with enterprise businesses, the government should impose trade-off constraints between their benefits and the influences on society. And on the ethical aspects, the public is expecting fairness, justice, and harm avoidance as the main connotation of social responsibility.
Corporate social responsibility has an important influence on implementing the social economy, which is not only the essential concepts but facilitates enterprises to benefit from cost reduction, profit creation, and economic growth and be capable of sustainable operation. Social responsibility involves consumer protection, environmental protection, and labor regulations a decision-maker should be compliant with and regard as the laws to provide goods and services that the public expects. As for the aspects of charity, the corporate social responsibility for an enterprise should contribute to the offerings of the resources and donations for the community, and their improvement to the people’s lives. Corporate social responsibility is a requirement and in the public eyes for acquiring a good image.
This study employs a questionnaire survey with experts engaged in aerospace industry corporate social responsibility for more than 10 years, using the hierarchical analysis method (AHP) to analyze the relationship between each factor and its weight. The findings show that the practices in the corporate social responsibility of aerospace industry enterprises can strengthen the business performance and enhance enterprise competitiveness. This study creates three new breakthroughs: first, it synthesizes scholars' opinions, establishes a complete theory, and proposes a feasible research framework; second, the theoretical framework is quite flexible and applicable to the social responsibility management planning for the aerospace industry, and will enhance the corporate social responsibility in the aspects of the economy, law, and charity, making this research more practical; and finally, this study can be modified to apply to CSR management planning for other industries, providing a novel, more efficient, and effective solutions for the practitioners.
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