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題名:我國政府網路民意論壇版面使用者滿意度之實證研究
書刊名:公共行政學報
作者:項靖 引用關係翁芳怡
作者(外文):Shiang, JingWeng, Fang-yi
出版日期:2000
卷期:4
頁次:頁259-287
主題關鍵詞:資訊與通信科技電子化民主民主行政線上民意論壇Information and communication technologyICTElectronic democracyDemocratic administrationOn-line discussion feorum or conferencing
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(13) 博士論文(0) 專書(2) 專書論文(0)
  • 排除自我引用排除自我引用:12
  • 共同引用共同引用:0
  • 點閱點閱:71
     近年來,資訊與通信科技(ICT)進展快速,各國政府為提高競爭優勢與服務品質, 紛紛利用ICT作為行政管理再造的工具。在台灣,政府也開始重視資訊與通信科技、尤其 是網際網路在行政革新上的應用;政府如火如荼地推動「電子化政府」,企圖透過電腦中介 傳播的方式,傳遞公共服務,擴增公眾參與的管道。ICT與網際網路的應用,似乎為電子化 民主的實現開啟了全新的一頁。 值得我們深思的是,政府之運用資訊與通信科技的特性與優勢,正如何地實現電子化民 主的理念?本研究調查我國地方政府網路線上民意論壇版面使用者之使用情形與滿意度,試 圖了解被論者所倡言之ICT所帶來的促進民主之潛在影響的實現程度。本研究透過線上問 卷調查法,實證結果發現:(1)民意論壇的使用者為社會中的部分群體;(2)民眾參與民意論 壇版面的情形並不積極、踴躍;(3)民眾發言的內容以與日常生活密切相關的議題為主;(4) 民意論壇版面使用者對於民意論壇版面還算滿意;(5)民意論壇版面使用者對於民意論壇版 面落實民主的理念之程度,抱持肯定的看法。
     In the past decade, information and communication technologies (ICTs) have developed significantly and their applications flourished. Governments all over the world rushed to utilize ICTs to improve their services, enhance their competitiveness, and reinvent their administrative machinery. Governments in Taiwan are no exceptions. They also put emphasis on using ICTs and the Internet to reform administrative systems, establish electronic governments, and improve service delivery to the public. The application of ICTs and Computer-Mediated Communication (CMC) seems to open a wide door for the realization of electronic democracy and democratic administration. To investigate how the claimed benefits of using ICTs in governments are realized, this study surveyed on-line users of public discussion forums in Taiwan's local governments' World Wide Web sites. The survey results indicate that forum users are not representative of the whole public, user participation in the forums is not active as expected, and issues discussed or to be discussed are mostly not politically-oriented. The results also demonstrate that users are some-what satisfied with the establishments and running of the forums, and users feel positively about the promotion of democratic values in the use of on-line public forums.
期刊論文
1.Hacker, Kenneth L.(1996)。Missing Links in the Evolution of Electronic Democratization。Media, Culture & Society,18(2),213-232。  new window
2.Weare, Christonher、Musso, Juliet A.、Hale, Matthew L.(1999)。Electronic Democracy and the Diffusion of Municipal Web Pages in California。Administration & Society,31(1),3-27。  new window
3.Norris, Pippa、Jones, David(1998)。Virtual Democracy。Harvard International Journal of Press/Politics,3(2),1-4。  new window
4.Bowser, Brandi(1998)。Opening the Window to On-Line Democracy。American City & County,113(1),32-39。  new window
5.Calabrese, Andrew、Borchert, Mark(1996)。Prospects for Electronic Democracy in the United States: Rethinking Communication and Social Policy。Media, Culture & Society,18(2),249-268。  new window
6.Johnson, Stephen M.(1998)。The internet changes everything: Revolutionizing public participation and access to government information through the internet。Administrative Law Review,50(2),277-337。  new window
7.Gill, H. S.、Yates-Mercer, P.(1998)。The Dissemination of Information by Local Authorities on the World Web。Journal of Information Science,24(2),105-112。  new window
8.Gandy, Oscar H. Jr.(1989)。Technological society: Information technology and bureaucratic social control。Journal of Communication,39,61-75。  new window
9.Zuurmond, A.(1994)。From Bureaucracy to Infocracy: A Tale of Two Cities。Informatization and the Public Sector,3(3),189-204。  new window
10.Bekkers, V.、Zouridis, S.(1999)。Electronic Service Delivery in Public Administration: Some Trends in Issues。International Review of Administrative Sciences,65,183-195。  new window
11.Bos, Edwin(1993)。Can Information Technology Improve the Quality of Democracy?。Behaviour & Information Technology,12,194-195。  new window
12.Brants, Kees、Huizenga, Martine、Van Meerten, Reineke(1996)。The New Canals of Amsterdam: An Exercise in Local Electronic Democracy。Media, Culture & Society,18,233-247。  new window
13.Stonier, T.(1983)。The Microelectronic Revolution, Soviet Political Structure, and the Future of East West Relations。Political Quarterly,54,137-151。  new window
14.Sun, Su-Lien、Barnett, George A.(1994)。The International Telephone Network and Democratization。Journal of the American Society for Information Science,45(6),411-421。  new window
15.White, C. S.(1997)。Citizen Participation and the Internet: Prospects for Civic Deliberation in the Information Age。Social Studies,88(1),23-28。  new window
會議論文
1.項靖(1999)。地方政府網路公共論壇與民主行政之實踐。民主行政與政府再造學術研討會。台北:世新大學。  延伸查詢new window
2.項靖(1998)。願景與陷阱:論電子化政府與政府再造。沒有紀錄。  延伸查詢new window
3.周倩、林華(1997)。電腦網路與傳播問卷調查。沒有紀錄。  延伸查詢new window
學位論文
1.張一帆(1997)。全球資訊網與傳播調查研究--調適性電子問卷系統之設計與發展(碩士論文)。國立交通大學。  延伸查詢new window
2.林志文(1999)。電子化政府與民意表達行為,0。  延伸查詢new window
圖書
1.Browing, Graeme(1996)。Electronic Democracy: Using the Internet to Influence American Politics。Wilton, CT:Pemberton Press。  new window
2.Burnham, D.(1983)。The Rise of the Computer State。London, UK:Weidenfeld & Nicolson。  new window
3.Techranian, Majid(1990)。Technologies of Power: Information Machines and Democratic Prospects。Norwood, NJ:Ablex。  new window
4.Arterton, Christopher(1986)。Teledemocracy: Can Technology Protect Democracy?。Beverly Hills, CA:Sage。  new window
5.Macpherson, Crawford B.、張明貴(1992)。自由民主的經驗與時代。桂冠圖書股份有限公司。  延伸查詢new window
6.行政院研究發展考核委員會(1998)。87年度政府業務電腦化報告書--邁向二十一世紀的電子化政府。  延伸查詢new window
7.Bellamy, Christine、Taylor, John A.(1998)。Governing in the Information Age。Philadelphia:Open University Press。  new window
8.Starling, Grover(1998)。Managing The Public Sector。Harcourt Brace College Publishers。  new window
9.Loader, Brian D.(1998)。Cyberspace Divide: Equality, agency and policy in the information society。New York:Routledge。  new window
10.Habermas, Jürgen、Shapiro, Jeremy J.(1970)。Toward A Rational Society: Student Protest, Science, and Politics。Boston, Massachusetts:Beacon Press。  new window
11.Huntington, Samuel Phillips(1991)。The Third Wave: Democratization in the Late Twentieth Century。University of Oklahoma Press。  new window
12.黃紋正、洪明南、黃鴻基(1998)。Frontpage 98入門與網頁製作。Frontpage 98入門與網頁製作。臺北。  延伸查詢new window
13.Campbell, D.、Connor, S.(1986)。On the Record。On the Record。London, UK。  new window
14.Clement, Peter(1998)。The State of the Net。The State of the Net。New York, NY。  new window
15.Docter, Sharon、Dutton, William H.(1998)。The First Amendment Online: Santa Monica's Public Electronic Network。Cyberdemocracy: Technology, Cities and Civic Networks。London, UK。  new window
16.Van De Donk, W. B. H. J.、Tops, P. W.(1995)。Orwell in Athens? Informatization and the Future of Democracy A Review of the Literature。Orwell in Athens: A Perspective on Informatization and Democracy。Amsterdam, Netherlands。  new window
17.Garratt, J.、Wright, G.(1980)。Micro Is Beautiful。The Microelectronics Revolution: The Complete Guide to the New Technology and Its Impact on Society Microelectronics Revolution。Oxford, UK。  new window
18.Holderness, Mike(1998)。Who Are the World's Information-Poor?。Cyberspace Divide: Equality, Agency and Policy in the Information Society。New York, NY。  new window
19.Krol, Edward(1992)。The Whole Internet: User's Guide and Catalog。Sebastopol, CA:O'Reilly & Associates。  new window
20.Street, John(1988)。Taking Control? Some Aspects of the Relationship Between Information Technology, Government Policy and Democracy。Information Technology: the Public Issues。London, UK。  new window
其他
1.DeConti, Linda(1998)。Planning and Creating A Government Web Site: Learning the Experience of US States,http://www.man.ac.uk/idpm/ispswpf2.htm>, 1999/04/10。  new window
2.Voorburg, R.(1995)。On Information and Communication Technology and Democracy,0。  new window
3.Casaregola, Vincent,Cropf, Robert A.(1998)。Virtual Town Halls: Using Computer Networks to Improve Public Discourse and Facilitate Service Delivery,http://www.gonzaga.edu/rr/v4n1/cropf.htm.。  new window
4.Clarke, Roger(1994)。Information Technology: Weapon of Authoritarianism or Tool of Democracy?,0。  new window
5.Aikens, G. Scott(1996)。The Democratization of Systems of Public Opinion Formation,0。  new window
6.蕃薯藤調查工作小組(1998)。方法上的考量,0。  延伸查詢new window
7.Schwartz, Evan I.(1993)。Direct Democracy: Are You Ready for the Democracy Channel?,0。  new window
8.Smith, Stephen A.(1984)。Communication and Technology: The Future of American Democracy,0。  new window
9.Clift, Steven(1997)。Democracy is Online,0。  new window
10.Fisher, Bonnie,Margolis, Michael,Resnick, David(1994)。A New Way of Talking Politics: Democracy on the Internet,0。  new window
11.Friis, Christian S.(1997)。A Critical Evaluation of the Danish National ICT-Strategy,0。  new window
12.Macpherson, Michael(1997)。Citizen Politics and the Renewal of Democracy,0。  new window
13.Organization for Economic Cooperation and Development(1998)。Information Technology as An Instrument of Public Management Reform: A Study of Five OECD Countries,0。  new window
14.Ott, Dana(1998)。Power to the People: The Role of Electronic Media in Promoting Democracy in Africa,0。  new window
15.Rodota, Stefano(1996)。Citizens' Participation in an Electronic Democracy: Building an Electronic Citizenship?,0。  new window
16.Gualtieri, Roberto(1998)。Impact of the Emerging Information Society on the Policy Development Process and Democratic Quality,0。  new window
17.GVU(1997)。GVC's 8th WWW Survey,0。  new window
18.Hagen, Martin(1997)。A Typology of Electronic Democracy,http://www.unigiessen.de/fb03/vinci/labore/netz/hag_en.html。  new window
19.Jordan, Brooks J.(1998)。Collective Learning Online: A Report on the Information Society and Governance Project,0。  new window
圖書論文
1.Hamelink, C. J.(1986)。Is There Life After the Information Revolution?。The Myth of the Information Revolution: Social and Ethical Implications of Communication Technology。Sage。  new window
 
 
 
 
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