近年來，全球網際網路用戶迅速成長，帶動電子商務（electronic commerce）的風潮，企業利用網際網路可以開創新的業務管道，提供給客戶更多加值服務。臺灣的電腦系統產業具有優越的製造能力與生產彈性，屢獲國際大廠代工（OEM/ODM）訂單；然而，面對全球資訊產業的激烈競爭，如何在電子商務的環境下發展更具附加價值全球運籌管理模式（global logistics management models），以較的成本快速地將產品或服務遞送給客戶，則成為當前電腦系統產業最重要的課題。本文以多個案研究法（multiple-case study）進行一探索性研究，藉由幾個臺灣廠商的成功經驗，探討電腦系統產業在電子商環境下，如何發展全球運籌管理模式及其決定因素，以期能作為企業經營者未來建構全球運籌管理模式時的參考。

　　　　　Recently, the number of internet users increases rapidly to promote electronic commerce, therefore, the enterprises could creative new business channel to offer their customers more value-added service on Internet. Because of outstanding manufacture ability and product elasticity, the computer system industry in Taiwan receives the international OEM/ODM orders repeatedly. But, being faced with a series of challenges-intense global competition, how to develop more value-added global logistics management models to provide customer product or service rapidly in lower cost becomes the most important task of the computer system industry. This article adopts the multiple-case study method for exploratory research. According to several successful experiences of the enterprises in Taiwan, we could investigate the determinants of developing global logistics management model in computer system industry. The result of the article may become reference for the managers of other enterprises.