臺灣人文及社會科學引文索引資料庫系統

:::

詳目顯示

回上一頁
第 1 筆 / 總合 1 筆   第一頁 上一頁 下一頁 最後一頁
/1頁
題名：ERP系統架構支援B2BEC之實質營運管理--混合定性和定量分析研究
書刊名：中山管理評論
作者：張心馨 引用關係
作者(外文)：Chang, Hsin Hsin
出版日期：2004
卷期：12:1
頁次：頁93-134
主題關鍵詞：企業資源規劃；企業對企業電子商務；產業電子化；Enterprises resource planning；ERP；Business-to-business electric commerce；B2BEC；E-business
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:11
  • 點閱點閱:83
國內傳統產業因受Internet迅速發展的強烈衝擊，所以企業在建置快速的電子商務(EC)網路事業時，極需妥善的運用資訊科技(IT)架構；對於前端的顧客關係管理(CRM)之資訊品質粹鍊和服務效率等特性，以及整合後端的『企業資源規劃(ERP)』系統骨幹，並配合支援企業間供應錄管理(SCM)的連貫性輔助功能，均是產業電子化(e-Business)不可忽視的資訊基礎建設。基於此，本研究以ERP系統理念為基礎：(1)深入瞭解ERP系統邏輯架構設計和結構特性；(2) ERP對企業對企業(B2B)EC重要因素；(3)運用ERP支援B2BEC於實務。研究方法首先深入訪談一鋼鐵公司，將ERP個案實例所獲結果經分析加以修正原研究模型；然後進行第二階段問卷設計，深入個案調查和擴大傳統產業之問卷分析和比較。研究結果發現，個案公司管理者皆強調整體e-Business必須以ERP為骨幹核心，再向外擴充SCM、CRM及知識管理等，才能使e-Business成為一共享系統資源，促使IT能快速在企業內與企業間創造更佳的附加價值。由於第二階段的計量分析，得知ERP系統必須不受時空限制，透過生產流程靈活控管、資訊準確與即時性、創造生產效率及提升服務品質等特性，並結合ACM和CRM系統，以發揮e-Business潛能，促進企業靈?運作於全球運籌管理。
The fluctuating fortunes of Electric Commerce (EC) in recent years suggest the support of back-end Enterprises Resource Planning (ERP) and Supply Chain Management (SCM) systems able to deliver what the front-office Customer Relationship Management (CRM) systems promise. The objectives of this study were undertaken. (1) Explore the system design and the characteristics of architecture. (2) Describe the reasons for ERP importance. How and why and ERP system aids Buiness-to-Buiness (B2B) EC. (3) The ERP support to in a practical and the evolution into e-Business. The initial research model was based on a large steel case in Taiwan. The second stage enhanced by additional data from the case and conventional industries questionnaires survey. The case was concluded that ERP is the backbone of e-Business, and when extended into CRM and SCM, draws on a common, interdepartmental pool of information, expediting workflow and reducing costs. The results of data analysis, ERP systems characteristic speed and accuracy of computer processing, when applied to production processing, control, delivery, and real-time service via the Internet, can give great commercial and service quality. This study therefore ERP supports to B2Bec systems development as a priority task for conventional industries development of e-Business and goal logistics management.
期刊論文
1.Vasilash, G. S.(1997)。How to and how not to implement ERP。Automotive Manufacturing and Production，109(8)，64-65。  new window
2.Manetti, J.(2001)。How Technology Is Transforming Manufacturing。Journal of Production and Inventory Management，42(1)，54。  new window
3.Chen, Injazz J.(2001)。Planning for ERP systems: analysis and future trend。Business Process Management Journal，7(5)，374-386。  new window
4.Flurry, G.、Vicknair, W.(2001)。The IBM Application Framework for E-Business。IBM Systems Journal，40(1)，8-24。  new window
5.Fahey, L.、Srivastava, R. K.、Sharon, J. S.、Smith, D. E.(2001)。Linking e-business and operating processes: The role of knowledge management。IBM Systems Journal，40(4)，889-907。  new window
6.Hitt, L. M.、Wu, D. J.、Zhou, X.(2002)。Investment in Enterprise resource planning: business impact and productivity measures。Journal of Management Information Systems，19(1)，71-98。  new window
7.Rajagopal, P.(2002)。An Innovation-Diffusion View of Implementation of Enterprise Resource Planning (ERP) Systems and Development of a Research Model。Information and Management，40(2)，87-114。  new window
8.Basu, V.、Hartono, E.、Lederer, A. L.、Sethi, V.(2002)。The Impact of Organizational Commitment, Senior Management Involvement, and Team Involvement on Strategic Information Systems Planning。Information & Management，39(6)，513-524。  new window
9.Hong, K. K.、Kim, Y. G.(2002)。The Critical Success Factors for ERP Implementation: An Organization Fit Perspective。Information and Management，40(1)，25-40。  new window
10.DeSanctis, Gerardine、Poole, Marshall Scoott(1994)。Capturing the Complexity in Advanced Technology Use: adaptive structuration theory。Organization Science，5(2)，121-147。  new window
11.Stanton, S.、Hammer, M.(1999)。How Process Enterprises Really Work。Harvard Business Review，77(6)，108-118。  new window
12.Lummus, R. R.、Vokurka, Robert J.(1999)。Managing the demand chain through managing the information flow: capturing moments of information。Production and Inventory Management Journal，40(1)，441-443。  new window
13.張世和(1991)。主會計業務電腦化之研究。今日會計，46，1-21。  延伸查詢new window
14.劉志民、葉裕民(2002)。整合性企業流程改造方法的發展與應用－以ERP之導入為例。工業工程學刊，19(2)，96-106。new window  延伸查詢new window
15.中央大學ERP中心(2000)。ERP企業資源規劃（上）。資訊與電腦，239，2-31。  延伸查詢new window
16.中央大學ERP中心(2000)。ERP企業資源規劃（下）。資訊與電腦，240，2-31。  延伸查詢new window
17.孫培貞、徐景智、林東清(2000)。影響資訊系統使用者抗拒行為之原因：以計劃行為理論為基礎之整合研究。資訊管理研究（中央大學），2(2)，1-26。new window  延伸查詢new window
18.Ayers, J.(2001)。Is SCM the same as ERP?。Information Strategy，17(3)。  new window
19.Bradford, M.(2001)。Does ERP fit in a lean world?。Strategic Finance，82(11)，28-34。  new window
20.Brakeley, H. H.(2000)。E-enabled systems build on ERP and SCM。Manufacturing Systems，18(1)。  new window
21.Cartwright, S. D.、Oliver, R. W.(2000)。Untangling the Value Web。The Journal of Business Strategy，21(1)，22-27。  new window
22.張心馨(2002)。A Model of Computerization of Manufacturing Systems: An International Study。Information & Management，39(7)，605-624。  new window
23.CommerceNet(1998)。CommerceNet Acquires XML Exchange。Electronic Buyers' News。  new window
24.Cundiff, K.(2000)。Realizing the promise of ERP and EC through credit, financing and collections automation。Business Credit，102(6)，26-28。  new window
25.Deloitte Consulting(2000)。Second wave - making ERP spell ROI。Chemical Week。  new window
26.Essig, M.(2001)。Electronic procurement in SCM: An information economics-based analysis of electronic markets。Journal of Supply Chain Management，37(4)，43-49。  new window
27.Escott, T.(2001)。Shippers and Vendors Benefit from E-collaboration。Transportation & Distribution，42(2)，17-20。  new window
28.Freeman, L. A.、Jarvenpaa, S. L.、Wheeler, B. C.(2000)。The supply and demand of information systems doctorates: past, present, and future。MIS Quarterly，24(3)，355-381。  new window
29.Fulcher, J.(2000)。Make the connection。Manufacturing Systems，18(3)，76-86。  new window
30.Gould, L. S.(2000)。The E in ERP is Going Electronic。Automotive Manufacturing & Production，112(12)，64-67。  new window
31.Greenemeier, L.(1999)。Services evolve e-Business toward enterprise integration。Midrange Systems，12(7)。  new window
32.Hirt, S. G.、Swanson, E. B.(1999)。Adopting SAP at Siemens Power Corporation。Journal of Information Technology，14，243-251。  new window
33.Hoek, R. I.(2002)。Case studies of greening the automotive supply chain through technology and operations。International Journal of Technology Management，23(1-3)，89-112。  new window
34.Holt, S.(1999)。SAP builds on ERP dominance。InfoWorld，21(38)，1-27。  new window
35.Howells, R.(2000)。ERP needs shop-floor data。Manufacturing Engineering，24(4)，54-61。  new window
36.Konicki, S.(2000)。SAP sharpens focus on U. S. e-business market。InformationWeek，80。  new window
37.McHaney, R.、Hightower, R.、Pearson, J.(2002)。A Validation of the End-user Computing Satisfaction Instrument in Taiwan。Information & Management，39(6)，503-511。  new window
38.McNurlin, B.(2001)。Will users of ERP stay satisfied?。MIT Sloan Management Review，42(2)，13-25。  new window
39.Morris, E.(2001)。New B2B player spreads benefits of EC。Communications News，38(1)，98-99。  new window
40.Nattkemper, J.(2000)。An ERP evolution。HP Professional，14(8)，12-14。  new window
41.Quayle, M.(2002)。Supplier development and SCM in small and medium size enterprises。International Journal of Technology Management，23(1-3)，172-188。  new window
42.Sodhi, M. S.(2001)。Applications and Opportunities for Operations Research in Internet-Enabled Supply Chains and Electronic Marketplaces。Interfaces，31(2)，56-69。  new window
43.Solomon, H(1999)。Services and ERP to drive EC。Computing Canada，25(34)，25-26。  new window
44.Spanos, Y. E.、Prastacos, G. P.、Poulymenakou, A.(2002)。The Relationship between Information and Communication Technologies Adoption and Management。Information & Management，39(8)，659-675。  new window
45.Taylor, J.(2001)。Reaping long-term value from ERP's soft benefits。Frontline Solutions，2(2)，50-55。  new window
46.Weil, M.(2000)。Sell-side EC grows up。Manufacturing Systems，18(11)，66-74。  new window
47.Zuckerman, A.(2000)。ERP: Moving beyond the Enterprise。Transportation & Distribution，41(3)，31-33。  new window
圖書
1.應國瑞(1997)。Case Study Research: Design and Methods。Case Study Research: Design and Methods。沒有紀錄：Sage。  new window
2.Giddens, Anthony(1993)。New Rules of Sociological Method。沒有紀錄：Stanford University Press。  new window
3.Giddens, Anthony(1979)。Central Problems in Social Theory: Action, Structure, and Contradiction in Social Analysis。University of California Press。  new window
4.Bancroft, N. H.、Seip, H.、Sprengel, A.(1998)。Implementing SAP R/3: How to introduce a large system into a large organization。Greenwich, CT：Manning Publications。  new window
5.Kalakota, Ravi、Robinson, Marcia(2001)。E-Business 2.0: Roadmap for Success。Addison-Wesley。  new window
6.Applegate, L.(1995)。Managing in an Information Age。Boston：Harvard Business School Publishing。  new window
7.中村寶(2000)。SAP革命。SAP革命。沒有紀錄。  延伸查詢new window
8.日本工業會ERP研究所(2000)。企業資源規劃（ERP）。企業資源規劃（ERP）。沒有紀錄。  延伸查詢new window
9.Chopra, S.、Meindl, P.(2001)。SCM: strategy, planning, and operation。SCM: strategy, planning, and operation。沒有紀錄。  new window
10.Norris, G.、Hurley, J. R.、Hartley, K. M.、Dunleavy, J. R.、Balls, J. D.(2001)。E-Business and ERP: Transforming the Enterprise。John Wiley & Son。  new window
11.Timmers, P.(2000)。EC - Strategies and Models for B2B Trading。EC - Strategies and Models for B2B Trading。沒有紀錄。  new window
其他
1.蔡淑姿(2001)。ERP與B2B電子商務，沒有紀錄。  延伸查詢new window
2.鼎新電腦(2001)。Workflow ERP流程導向ERP系統，沒有紀錄。  延伸查詢new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
QR Code
QRCODE

臺灣人文及社會科學引文索引資料庫

目前上線人數：748（臺灣：745，外國：3） ／ 本年度總使用人次：2581353 ／ 訪客人次（自102年09月）：68378113
國家圖書館著作權聲明 Copyright © 2013 All rights reserved.
本館地址: 100201臺北市中山南路20號． 本館地圖及交通資訊．
總機：(02)23619132．最佳瀏覽解析度為1024x768以上