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題名：臺灣高科技產業知識管理人員能力內涵研究
書刊名：人力資源管理學報
作者：趙志揚／黃啟倫
作者(外文)：Chao, Chih-yang／Huang, Chi-lun
出版日期：2004
卷期：4:2
頁次：頁1-24
主題關鍵詞：知識管理；知識管理人員；能力；Knowledge management；Knowledge management professionals；Competency
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(5) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:5
  • 共同引用共同引用:0
  • 點閱點閱:21
本研究旨在探討高科技產業知識管理人員所需具備之能力內涵。為有效達成研究目的，本研究採用文件分析(document analysis)、訪談法(interview)、及德懷術調查(Delphi technique)等方法。在訪談方面，選取國內四名高科技產業公司之主管與知識管理工作者，進行深入的訪談；在德懷術調查方面，共選取二十一位諮詢專家，包括高科技產業之高階主管、知識管理工作者及學術界相關領域學者，進行三次的意見徵詢工作。經由上述過程，本研究歸納出高科技產業知識管理人員所需之主要能力，以及各項能力的細部能力，以提供今後各培訓單位課程發展與設計，以及高科技產業導入知識管理時，人員的選取與任派之參考。
This study was aimed to explore the competency denotation of knowledge management (KM) professionals in high-tech industries. In order to accomplish the purpose, several methods were utilized, such as document analysis, interview, and Delphi technique. Four interviews were conducted with two executives and two knowledge managers of high-tech companies. According to the above two results, the Delphi questionnaire was developed and three rounds of data collection were implemented with 21 experts from the high-tech industries and academics. After the process of statistical analysis, five core competencies and ten detailed competencies that KM professionals should possess were generalized. The result of this study would be a reference to training and education institutes in curriculum development and design and to high-tech industries in recruitment of well-qualified staff.
期刊論文
1.Lim, K. K.、Ahmed, P. K.、Zairi, M.(1999)。Managing for Quality Through Knowledge Management。Total Quality Management，10(4/5)，615-621。  new window
2.Chait, L. P.(1999)。Creating a successful knowledge management system。Journal of Business Strategy，20(2)，23-26。  new window
3.Knapp, E. M.(1998)。Knowledge Management。Business and Economic Review，44(4)，3-6。  new window
4.Earl, M. J.、Scott, I. L.(1999)。What Is A Chief Knowledge Officer。Sloan Management Review，40(2)，29-38。  new window
5.Bassi, Laurie J.(1997)。Harnessing the power of intellectual capital。Training and Development，51(12)，25-30。  new window
6.Anderson, Philip、Tushman, Michael L.(1990)。Technological discontinuities and dominant designs: A cyclical model of technological change。Administrative Science Quarterly，35(4)，604-633。  new window
7.Frappaolo, Carl(1998)。Defining Knowledge Management: Four Basic Functions。Computerworld，32。  new window
8.Broadbent, M.(1998)。The phenomenon of knowledge management: What does it mean to the information profession?。Information outlook，2(5)，23-36。  new window
9.Davenport, Thomas H.、De long, David W.、Beers, Michael C.(1998)。Successful Knowledge Management Projects。Sloan Management Review，39(2)，43-57。  new window
10.Zack, Michael H.(1999)。Managing Codified Knowledge。Sloan Management Review，40(4)，45-58。  new window
11.Lev, B.(2000)。Knowledge management: Fad or need。Research Technology Management，43(5)，9-10。  new window
圖書
1.Liebowitz, Jay J.(1999)。Knowledge management handbook。CRC Press。  new window
2.Sharpio, Carl、Varian, Hal R.(1998)。Information Rules: A Strategic Guide to the Network Economy。Boston, MA：Harvard Business School Press。  new window
3.Drucker, P. F.(1993)。Post-Capitalist Society。Butterworth Heinemann。  new window
其他
1.李振昌譯，帕伯斯著(1999)。Lotus總裁眼中網路時代的企業策略。  延伸查詢new window
2.周學治譯(1999)。全球現況調查--知識管理。  延伸查詢new window
3.Barchan, M.(1999)。Capture knowledge。  new window
4.Kirwin, B., Cappuccio, D., the Gartner Group(1998)。Technology migrations: Toting up the hidden costs。  new window
5.Council of Europe(1999)。Draft Guidelines on cultural work within the information society--New professional profiles and competencies for information professionals and knowledge workers operating in cultural industries and institutions。  new window
6.Dunn, J.(1997)。Knowledge Equals Power。  new window
7.Fahey, L. & Prusak, L.(1998)。The eleven deadlist of knowledge management。  new window
8.Galagan, P. A.(1997)。Smart companies。  new window
9.Jul, E.(2000)。Knowledge management: Methods and system。  new window
10.Raisinghani, M S.(2000)。Knowledge management: A cognitive perspective on business and education。  new window
11.Tan, J.(2000)。Managing knowledge-how to do it-a practical case study。  new window
12.TFPL(1999)。Executive summary- Skills for Knowledge Management report。  new window
13.Warren, P. & Davies, G.(2000)。Knowledge management at BT labs。  new window
 
 
 
 
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