本專案以流程再造之觀點，重新規劃設計轉診流程，將轉診醫師所有醫囑以資訊流傳送至馬偕醫院，含病歷資料，含病歷資料，治療摘要、初步診斷及各種檢查數據，避免醫療資源重覆浪費，並改善轉診作業效率。 此專案所重新設計之轉診流程為「被動式查詢電腦系統」（網際網路查詢）及主動式轉診電腦系統（又稱電子化雙向轉診系統），與傳統人工轉診比較如下表： 一、作業流程： 在轉診流程主要六個構面中，主動式轉診電腦系統不論在轉診院所亦或是馬偕醫院均能提供轉診系統中無紙化及最便利之服務。 二、作業時間： 主動式轉診電腦系統較人工轉診作業節省1人力以上（含人工郵寄回覆單及手寫回覆單之時間計算）。

This project is aimed to redesign procedures of health care referral to Mackay Memorial Hospital, from a process-remodel point of view. In our proposed systems, all data from the referring physician would be electronically transferred to Mackay Memorial Hospital. These data include medical history, treatment summary, working diagnoses and various laboratory and imaging data. The new system would improve the efficiency of the referral process and prevent unnecessary duplication or wasteful use of medical resources. In this project, we design two referral systems, namely passive-inquiry electronic system (via-internet) and active-referral electronic system (also known as electronic bidirectional referral system). We compare then with the traditional manual referral system in the following two areas. Operational Process In viewing the following six aspects of the referral procedures, active referral electronic system offers the most convenient paperless system for both the referring hospital and the receiving hospital (Mackay). Operational Time When compared with traditional manual referral system, active-referral electronic system saves manpower (including time saved for hand-writing and mailing consultation reply forms).