期刊論文| 1. | Stieg, Margaret F.(1981)。The Information of Needs of Historians。College and Research Libraries，42(6)，549-560。   |
| 2. | Garmendia, Jone(2002)。User input in the development of online services: The PRO catalogue。Journal of the Society of Archivists，23(1)，51-57。 |
| 3. | Altman, Burt、Nemmers, John R.(2001)。The usability of on-line archival resources: The polaris project finding aid。The American Archivist，64(1)，121-131。 |
| 4. | Zink, Steven D.(1991)。Monitoring user search success through transaction log analysis: the WolfPac example。Reference Services Review，19(1)，49-56。 |
| 5. | Duff, Wendy M.、Johnson, Catherine A.(2001)。A Virtual Expression of Need: An Analysis of E-mail Reference Questions。American Archivist，64，43-60。 |
| 6. | Freeman, Elsie T.(1984)。In the Eye of the Beholder: Archives Administration From the User's Point of View。The American Archivist，47(2)，111-123。 |
| 7. | Hildreth, Charles R.(1997)。The Use and Understanding of Keyword Searching in a University Online Catalog。Information Technology and Libraries，16(2)，52-62。 |
| 8. | Duff, Wendy M.、Johnson, Catherine A.(2002)。Accidentally Found on Purpose: Information-seeking Behavior of Historians in Archives。The Library Quarterly: Information, Community, Policy，72(4)，472-496。 |
| 9. | Prom, Christopher J.(2004)。User Interactions with Electronic Finding Aids in a Controlled Setting。The American Archivist，67(2)，234-268。 |
| 10. | Hufford, J. R.(1991)。Elements of the bibliographic record used by reference staff members at three ARL academic libraries。College and Research Libraries，52(1)，54-64。 |
| 11. | 管倖生、汪加麗(20020400)。成功大學圖書館電子資源檢索介面使用性評估。國立成功大學圖書館館刊，9，12-32。 延伸查詢 |
| 12. | Connaway, Lynn Silipigni、Budd, John M.、Kochtanek, Thomas R.(1995)。An Investigation of the use of an online Catalog: User Characteristics and Transaction Log Analysis。Library Resources & Technical Services，39(2)，142-152。 |
| 13. | Hildreth, Charles R.(1985)。Online public access catalogs。Annual Review of Information Science and Technology，20，233-285。 |
| 14. | Needham, Linda(2002)。The development of the Online Archive Catalogue at the University of Birmingham using CALM 2000。Program，36(1)，23-29。 |
| 15. | Conway, Paul(1996)。Facts and Frameworks: An Approach to Studying the Users of Archives。The American Archivist，49(4)，393-407。 |
| 16. | Slone, D. J.(2000)。Encounters with the OPAC : On-line Searching in Public Libraries。Journal of the American Society for Information Science，51(8)，757-773。 |
| 17. | Yeo, Geoffrey(2005)。Understanding Users and Use: A Market Segmentation Approach。Journal of the Society of Archivists，26(1)，25-53。 |
| 18. | Yakel, Elizabeth(2002)。Listening to Users。Archival Issues，26(2)，111-127。 |
| 19. | Martin, Kristin E.(2001)。Analysis of Remote Reference Correspondence at a Large Academic Manuscripts Collection。American Archivist，64(1)，17-42。 |
| 20. | Hildreth, Charles R.(2001)。Accounting for users' inflated assessments of on-line catalogue search performance and usefulness: An experimental study。Information Research，6(2)。 |
| 21. | Connaway, Lynn Silipigni、Johnson, Debra Wilcox、Searing, Susan E.(1997)。Online Catalogs from the Users' Perspective: The Use of Focus Group Interviews。College and Research Libraries，58(5)，403-420。 |
| 22. | Ashton, Han(1998)。Development of the British Library's OPAC 97: The value of a user-centered approach。Program: News of Computers in Libraries，32(1)，1-24。 |
| 23. | Southwell, Kristina L.(2002)。How Researchers Learn of Manuscript Resources at the Western History Collections。Archival Issues，26(2)，91-109。 |
| 24. | Cooper, M. D.(2001)。Usage Patterns of a Web-based Library Catalog。Journal of the American Society for Information Science，52(2)，137-148。 |
| 25. | Rosenbusch, Andrea(2001)。Are Our Users Being Served? A Report on Online Archival Database。Archives and Manuscripts，29(1)，44-61。 |
| 26. | Gilliland-Swetland, Anne J.(1998)。Evaluation Design for Large-Scale, Collaborative Online Archives: Interim Report of the Online Archives of California Evaluation Project。Archives And Museum Informatics: Cultural Heritage Informatics Quarterly，12(3/4)，177-203。 |
| 27. | Sridhar, M. S.(2004)。OPAC vs Card Catalogue: A Comparative Study of User Behaviour。The Electronic Library，22(2)，175-183。 |
| 28. | Hsieh-Yee, Ingrid(1996)。Student Use of Online Catalogs and Other Information Channels。College and Research Libraries，57(2)，161-175。 |
| 29. | Dickson, Jean(1984)。An analysis of User Errors in Searching an Online Catalog。Cataloging and Classification Quarterly，4(3)，19-38。 |
| 30. | Moore, Carole Weiss(1981)。User Reactions to Online Catalogs: An Exploratory Study。College and Research Libraries，42(4)，295-302。 |