圖書| 1. | American Productivity and Quality Center(1993)。The benchmarking management guide。Portland, Oregon：Productivity Press。   |
| 2. | Bendell, T.、Boulter, L.、Goodstadt, P.(1998)。Benchmarking for competitive advantage。London：Pitman。 |
| 3. | Boxwell, R. J.(1994)。Benchmarking for competitive advantage。NY：McGraw-Hill。 |
| 4. | Camp, R. C.(1989)。Benchmarking: The search for industry best practices that lead to superior performance。Milwaukee, WI：American Society for Quality Control。 |
| 5. | Camp, R. C.(1995)。Business process benchmarking: Finding and implementing best practices。Milwaukee, WI：American Society for Quality Control。 |
| 6. | Finnigan, J. P.(1996)。The manager Ts guide to benchmarking: Essential skills for the new competitive-cooperative economy。San Francisco, CA：Jossey-Bass Publisher。 |
| 7. | Fisher, J. G.(1996)。How to improve performance through benchmarking。London：Clays。 |
| 8. | Spendolini, Michael J.(1992)。The Benchmarking Book。New York：AMACOM。 |
| 9. | Bogan, C. E.、English, M. J.(1994)。Benchmarking for best practices: Winning through innovative adaptation。NY：McGraw-Hill。 |