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題名:Applying Exponential Smoothing in Quality Function Deployment to Analyze Dynamic Customer Needs
書刊名:中華管理學報
作者:林亮宗古東源
作者(外文):Lin, Liang-tsungKoo, Tong-yuan
出版日期:2007
卷期:8:3
頁次:頁59-69
主題關鍵詞:指數平滑法顧客需求品質機能展開工程設計顧客滿意Exponential smoothingCustomer needsQuality function deploymentDesign requirementsCustomer satisfaction
原始連結:連回原系統網址new window
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  • 點閱點閱:36
期刊論文
1.Makridakis, S.、Hibon, M.(2000)。The M3-Competition: results, conclusions and implications。International Journal of Forecasting,16(4),451-476。  new window
2.Gardner, E. S.(1985)。Exponential smoothing: The state of the art。Journal of Forecasting,4(1),1-28。  new window
3.Young, Richard M.(1982)。Forecasting with an econometric model: The issue of judgemental adjustment。Journal of Forecasting,1(2),189-204。  new window
4.Wu, Hsin-Hung、Liao, A.Y.H.、Wang, P.-C.(2005)。Using grey theory in quality function deployment to analyse dynamic customer requirements。International Journal of Advanced Manufacturing Technology,25(11),1241-1247。  new window
5.Griffin, A.(1992)。Evaluating QFD's Use in US Firms as a Process for Developing Products。Journal of Product Innovation Management,9(3),171-187。  new window
6.Wasserman, G. S.(1993)。On How to Prioritize Design Requirements During The QFD Planning Process。IIE Transactions,25(3),59-65。  new window
7.Ansari, A.、Modarress, Batoul(1994)。Quality Function Deployment: The Role of Suppliers。International Journal of Purchasing and Materials Management,30(4),28-35。  new window
8.Hauser, John R.、Clausing, Don(1988)。The house of quality。Harvard Business Review,66(3),63-73。  new window
圖書
1.Stevenson, W. J.(2005)。Operations Management。New York, NY:McGraw-Hill。  new window
2.Sullivan, L. P.(1987)。Quality function deployment (QFD): the beginning, the end, and the problem in between. A collection of presentations and QFD case studies。merican Supplier Institute。  new window
3.Wheelwright, S. C.、Clark, K. B.(1992)。Revolutionizing product development: Quantum leaps in speed, efficiency and quality。New York:The Free Press。  new window
4.Pyle, D.(1999)。Data Preparation for Data Mining。Morgan Kaufmann Publishers。  new window
 
 
 
 
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