:::

詳目顯示

回上一頁
題名:An Implementation Model for Quality Assurance
書刊名:Asia Pacific Management Review
作者:Jabnoun, Naceur
出版日期:2004
卷期:9:1
頁次:頁23-37
主題關鍵詞:Quality assuranceImplementationCultureStructureLeadershipNational culture
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:0
  • 點閱點閱:9
The implementation of quality assurance has been focused on establishing documented systems. This focus is largely due the systematic nature of this quality approach [8]. In order to maximize the benefits of Quality Assurance, it is necessary to address such important factors as corporate culture, structure, leadership and national culture of the organization. Indeed, these factors are critical for the implementation of any strategy. This paper proposes a coherent Quality Assurance implementation model that incorporates the above four factors. The proposed tenets of corporate culture, structure, leadership, and national culture are fit with the elements of Quality Assurance as well as with one another. This fit is likely to ensure a successful Quality Assurance implementation.
期刊論文
1.Anderson, John C.、Rungtusanatham, Manus、Schroeder, Roger G.(1994)。A Theory of Quality Management Underlying the Deming Management Method。The Academy of Management Review,19(3),472-509。  new window
2.Corbett, L. M.、Rastrick, K. N.(2000)。Quality performance and organizational culture: a New Zealand study。International Journal of Quality & Reliability Management,17(1),14-26。  new window
3.Hartline, M. D .、Ferrell, O. C.(1996)。The management of customer-contact employees: an empirical investigation。Journal of Marketing,60(4),52-70。  new window
4.Dean, J. W. Jr.、Bowen, D. E.(1994)。Management Theory and Total Quality: Improving Research and Practice Through Theory Development。Academy of Management Review,19(3),392-418。  new window
5.Senge, P. M.、Senge, P.(1990)。The Leader's New Work: Building Learning Organizations。Sloan Management Review,32(1),7-24。  new window
6.Spencer, B. A.(1994)。Models of organization and total quality management: A Comparison and critical evaluation。Academy of Management Review,19(3),446-471。  new window
7.Ralston, D. A.、Holt, D. H.、Terpstra, R. H.、Cheng, Y. Kai(1997)。The impact of national culture and economic ideology on managerial work values: A study of the United States, Russia, Japan, and China。Journal of International Business Studies,28(1),177-207。  new window
8.Miles, Raymond E.、Snow, Charles C.(1984)。Fit, failure and the hall of fame。California Management Review,26(3),10-28。  new window
9.Sparrow, Paul、Wu, Pei‐Chuan(1998)。Does national culture really matter? Predicting HRM preferences of Taiwanese employees。Employee Relationship,20(1),26-56。  new window
10.Fusilier, M. R.、Ganster, D. C.(1989)。Control in the workplace。International Review of Industrial and Organizational Psychology,4,235-280。  new window
11.Adam, E. E., Jr.、Corbett, L. M.、Flores, B. E.、Harrison, N. J.、Lee, T. S.、Roh, Boo-Ho、Ribera, J.、Samson, D.、Westrook, R.(2000)。An International Study of Quality Improvement Approach and Firm Performance。International Journal of Productivity Management,17,842-873。  new window
12.Ashcroft, K.、Foreman-Peck, L.(1996)。Quality Standards and the Reflective Tutor。Quality Assurance in Education,4(4)。  new window
13.Baba, M.、Falkenberg, D.、Hill, D.(1996)。Technology Management and American Culture: Implications for ... Business Process Redesign。Research Technology Management,39(6),44-54。  new window
14.Chynoweth, E.、Roberts, M.(1992)。Quality in the European Community: A Market Test for Unification。Chemical Week,150(17),36-39。  new window
15.Collins, P.(1994)。Approaches to Quality。The TQM Magazine,6(3),39-43。  new window
16.Crosby, P.(1994)。Leadership。The Journal for Quality and Participation,15(1),68-69。  new window
17.Dahlgaard, S. M. P.(1999)。The Evolution Patterns of Quality Management: Some Reflections on the Quality Movement。Total Quality Management,10(4/ 5),473-480。  new window
18.Dale, B. G.、Duncalf, A. J.(1984)。Quality-Related Decision Making: A Study in Six British Companies。International Journal of Operations & Production Management,5(1),15-25。  new window
19.Dale, B. G.(1990)。Japanese Manufacturing Efficiency; A Study in the Electronic Industry。IEEE Proceedings,137,293-301。  new window
20.Dale, B. G.、Cooper, C. L.(1994)。Introducing TQM: The Role of Senior Management。Management Decision,32(1),20-26。  new window
21.Fenwick, A. C.(1991)。Five Easy Lessons。Quality Progress,December,63-66。  new window
22.Hofstede, G.、Bond, M.(1984)。The Need for Strategy among Cross-Cultural Studies。Journal of Cross-Cultural Psychology,December。  new window
23.Juran, J. A. M.(1991)。Strategies for World Class Quality。Quality Progress,March,81-85。  new window
24.Kondo, Y.(1990)。Emphasis of Japanese Total Quality Management in the 1980。Total Quality Management,1(1),23-32。  new window
25.Krantz, K. T.(1989)。How Velcro Got Hooked on Quality。Harvard Business Review,67(5),34-40。  new window
26.Lascelles, D. M.、Dale, B. G.(1990)。Quality Management: The Chief Executive Perception and Role。European Management Journal,80(1),67-75。  new window
27.Laza, R. W.、Wheaton, P. L.(1990)。Recognizing the Pitfalls of Total Quality Management。Public Utility Fortnightly,12,17-21。  new window
28.Lysons, A.、Hatherly, D.(1992)。Cameron's Dimensions of Effectiveness in Higher Education in the UK: A Cross-Cultural Comparison。Higher Education,23(3),221-230。  new window
29.Mallak, L. A.、Bringelson, L. S.、Lyth, D. M.(1997)。A Cultural Study of ISO 9000 Certification。International Journal of Quality and Reliability Management,14(4),328-348。  new window
30.Michael, J.(1997)。A Conceptual Framework for Aligning Managerial Behaviors with Cultural Work Values。International Journal of Commerce and Management,7(3/ 4),81-101。  new window
31.Mintzberg, H.(1987)。The Strategy Concept: Five Ps for Strategy, California。Management Review,30,11-24。  new window
32.Moreno-Lozon, M. D.、Peris, F. J.(1998)。Strategic Approach, Organizational Design and Quality Management。International Journal of Quality Science,3(4),328-347。  new window
33.Ngowi, A. B.(2000)。Impact of Culture on the Application of TQM in the Construction Industry in Bostwana。International Journal of Quality and Reliability Management,17(4/ 5),442-452。  new window
34.Sarason, Y.、Tegarden, L. F.(2000)。Exploring a Typology of Technology-Intensive Firms: When is a Rose a Great Rose?。Journal of High Technology Management Research,12(1),93-112。  new window
35.Scherkenbach, W. W.(1986)。The Deming Route to Quality and Productivity: Ford's New Philosophy。Quality Progress,18(4),40-46。  new window
36.Schiemann, W. A.(1992)。Organizational Change: Lessons from a Turnaround。Management Review,81(4),34-37。  new window
37.Shackleton, V. J.、Ali, A. H.(1990)。Work-Related Values of Managers: A Test of the Hofstede Model。Journal of Cross-Cultural Psychology,21(1),109-118。  new window
38.孫洪義(2000)。A Comparison of Quality Management Practices in Shanghai and Norwegian Manufacturing Companies。International Journal of Quality and Reliability Management,17(6),636-660。  new window
39.Wacker, J. G.、許淳(1994)。The stages of quality management evolution in the Pacific Rim。International Journal of Quality and Reliability Management,11(7)。  new window
40.Youssef, M. A.、Zairi, M.(1995)。Benchmarking Critical Factors for TQM part II, Empirical Results from Different Regions in the World。Benchmarking for Quality Management and Technology,2(2),3-12。  new window
41.Zeitz, G.、Johannesson, R.、Richie, J. E., Jr.(1997)。An Employee Survey Measuring Total Quality Management Practices and Culture。Group & Organization Management,22(4),414-444。  new window
42.Zhang, Z.(2000)。Quality Management Approach in China。The TQM Magazine,12(2),92-104。  new window
會議論文
1.Boje, D. M.(1993)。Toyota: Deconstructing the 21st Century Organizations。New Orleans, LA。  new window
2.Scharp, A.(1989)。What Gets Measured Gets Done; The Elctrolux Way to Improve Quality。Montreux, Switzerland。  new window
研究報告
1.Huiltjens, B. M. R.、Noorderhaven, G. N.(2000)。The Influence of National Culture on Strategic Decision Making: A Case Study of the Philippines。Netherlands。  new window
圖書
1.Trompenaars, A.(1994)。Riding the Waves of Culture: Understanding Diversity in Global Business。New York:Irwin。  new window
2.Kluckhohn, Florence R.、Strodtbeck, Fred L.(1961)。Variations in value orientations。Evanston, IL:CT:Row, Peterson:Greenwood Press。  new window
3.Ross, J.(1993)。Total Quality Management: Text, Cases and Readings。Delray Beach, FL:St. Lucie Press。  new window
4.Garvin, D. A.(1998)。Managing quality: The strategic and competitive edge。New York:The Free Press。  new window
5.Hall, E. T.、Hall, M. R.(1990)。Understanding Cultural Differences。Yarmouth, ME:Intercultural Press。  new window
6.Hofstede, Geert(1991)。Cultures and Organizations: Software of the Mind: Intercultural Cooperation and its Importance for Survival。London:Harper Collins。  new window
7.Juran, Joseph M.(1989)。Juran on Leadership for Quality: An Executive Handbook。Free Press。  new window
8.Deming, W. E.(1986)。Out of the crisis, quality, productivity, and competitive position。Cambridge, MA:Cambridge University press。  new window
9.Hofstede, Geert H.(1980)。Culture's consequences: International differences in work-related values。Beverly Hills, California:Sage。  new window
10.Peters, Thomas J.、Waterman, Robert H. Jr.(1982)。In Search of Excellence: Lessons from America's Best-Run Companies。Harper & Row Publishers。  new window
11.Chandler, Alfred D. Jr.(1962)。Strategy and Structure: Chapters in the History of the American Industrial Enterprise。MIT Press。  new window
12.George, S.、Weimerskirch, A.(1994)。Total Quality Management。Total Quality Management。沒有紀錄。  new window
13.Glenn, E. S.、Glenn, C. G.(1981)。Man and Mankind: Conflict and Communication Between Cultures。Norwood, NJ:Ablex。  new window
14.Hodgetts, Richare M.、Luthans, Fred(1997)。International Management。McGraw Hill。  new window
15.Kilman, R. H.(1989)。Managing Beyond the Quick Fix。Managing Beyond the Quick Fix。沒有紀錄。  new window
16.Prarce, II J. A.、Robinson, R. B., Jr.(2000)。Strategic Management。Formulation, Implementation, and Control of Competitive Strategy。沒有紀錄。  new window
17.Schneider, S.(1992)。National vs Corporate Culture: Implications for Human Resource Management。Globalising Management: Creating and Leading the Competitive Organization。New York, NY。  new window
18.Scholtes, P. R.(1992)。The Team Handbook。The Team Handbook。Madison。  new window
19.Shmidt, W. H.、Finnigan, J. P.(1992)。The Race without a Finish Line。The Race without a Finish Line。San Francisco, CA。  new window
20.Triandis, H. C.、Albert, R. D.(1987)。Cross-Cultural Perspectives。Handbook of Organizational Communication: An Interdisciplinary Perspective。Newbury Park。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
QR Code
QRCODE