| 期刊論文1. | Anderson, John C.、Rungtusanatham, Manus、Schroeder, Roger G.(1994)。A Theory of Quality Management Underlying the Deming Management Method。The Academy of Management Review,19(3),472-509。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 2. | Corbett, L. M.、Rastrick, K. N.(2000)。Quality performance and organizational culture: a New Zealand study。International Journal of Quality & Reliability Management,17(1),14-26。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 3. | Hartline, M. D .、Ferrell, O. C.(1996)。The management of customer-contact employees: an empirical investigation。Journal of Marketing,60(4),52-70。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 4. | Dean, J. W. Jr.、Bowen, D. E.(1994)。Management Theory and Total Quality: Improving Research and Practice Through Theory Development。Academy of Management Review,19(3),392-418。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 5. | Senge, P. M.、Senge, P.(1990)。The Leader's New Work: Building Learning Organizations。Sloan Management Review,32(1),7-24。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 6. | Spencer, B. A.(1994)。Models of organization and total quality management: A Comparison and critical evaluation。Academy of Management Review,19(3),446-471。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 7. | Ralston, D. A.、Holt, D. H.、Terpstra, R. H.、Cheng, Y. Kai(1997)。The impact of national culture and economic ideology on managerial work values: A study of the United States, Russia, Japan, and China。Journal of International Business Studies,28(1),177-207。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 8. | Miles, Raymond E.、Snow, Charles C.(1984)。Fit, failure and the hall of fame。California Management Review,26(3),10-28。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 9. | Sparrow, Paul、Wu, Pei‐Chuan(1998)。Does national culture really matter? Predicting HRM preferences of Taiwanese employees。Employee Relationship,20(1),26-56。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 10. | Fusilier, M. R.、Ganster, D. C.(1989)。Control in the workplace。International Review of Industrial and Organizational Psychology,4,235-280。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 11. | Adam, E. E., Jr.、Corbett, L. M.、Flores, B. E.、Harrison, N. J.、Lee, T. S.、Roh, Boo-Ho、Ribera, J.、Samson, D.、Westrook, R.(2000)。An International Study of Quality Improvement Approach and Firm Performance。International Journal of Productivity Management,17,842-873。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 12. | Ashcroft, K.、Foreman-Peck, L.(1996)。Quality Standards and the Reflective Tutor。Quality Assurance in Education,4(4)。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 13. | Baba, M.、Falkenberg, D.、Hill, D.(1996)。Technology Management and American Culture: Implications for ... Business Process Redesign。Research Technology Management,39(6),44-54。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 14. | Chynoweth, E.、Roberts, M.(1992)。Quality in the European Community: A Market Test for Unification。Chemical Week,150(17),36-39。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 15. | Collins, P.(1994)。Approaches to Quality。The TQM Magazine,6(3),39-43。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 16. | Crosby, P.(1994)。Leadership。The Journal for Quality and Participation,15(1),68-69。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 17. | Dahlgaard, S. M. P.(1999)。The Evolution Patterns of Quality Management: Some Reflections on the Quality Movement。Total Quality Management,10(4/ 5),473-480。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 18. | Dale, B. G.、Duncalf, A. J.(1984)。Quality-Related Decision Making: A Study in Six British Companies。International Journal of Operations & Production Management,5(1),15-25。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 19. | Dale, B. G.(1990)。Japanese Manufacturing Efficiency; A Study in the Electronic Industry。IEEE Proceedings,137,293-301。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 20. | Dale, B. G.、Cooper, C. L.(1994)。Introducing TQM: The Role of Senior Management。Management Decision,32(1),20-26。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 21. | Fenwick, A. C.(1991)。Five Easy Lessons。Quality Progress,December,63-66。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 22. | Hofstede, G.、Bond, M.(1984)。The Need for Strategy among Cross-Cultural Studies。Journal of Cross-Cultural Psychology,December。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 23. | Juran, J. A. M.(1991)。Strategies for World Class Quality。Quality Progress,March,81-85。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 24. | Kondo, Y.(1990)。Emphasis of Japanese Total Quality Management in the 1980。Total Quality Management,1(1),23-32。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 25. | Krantz, K. T.(1989)。How Velcro Got Hooked on Quality。Harvard Business Review,67(5),34-40。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 26. | Lascelles, D. M.、Dale, B. G.(1990)。Quality Management: The Chief Executive Perception and Role。European Management Journal,80(1),67-75。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 27. | Laza, R. W.、Wheaton, P. L.(1990)。Recognizing the Pitfalls of Total Quality Management。Public Utility Fortnightly,12,17-21。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 28. | Lysons, A.、Hatherly, D.(1992)。Cameron's Dimensions of Effectiveness in Higher Education in the UK: A Cross-Cultural Comparison。Higher Education,23(3),221-230。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 29. | Mallak, L. A.、Bringelson, L. S.、Lyth, D. M.(1997)。A Cultural Study of ISO 9000 Certification。International Journal of Quality and Reliability Management,14(4),328-348。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 30. | Michael, J.(1997)。A Conceptual Framework for Aligning Managerial Behaviors with Cultural Work Values。International Journal of Commerce and Management,7(3/ 4),81-101。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 31. | Mintzberg, H.(1987)。The Strategy Concept: Five Ps for Strategy, California。Management Review,30,11-24。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 32. | Moreno-Lozon, M. D.、Peris, F. J.(1998)。Strategic Approach, Organizational Design and Quality Management。International Journal of Quality Science,3(4),328-347。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 33. | Ngowi, A. B.(2000)。Impact of Culture on the Application of TQM in the Construction Industry in Bostwana。International Journal of Quality and Reliability Management,17(4/ 5),442-452。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 34. | Sarason, Y.、Tegarden, L. F.(2000)。Exploring a Typology of Technology-Intensive Firms: When is a Rose a Great Rose?。Journal of High Technology Management Research,12(1),93-112。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 35. | Scherkenbach, W. W.(1986)。The Deming Route to Quality and Productivity: Ford's New Philosophy。Quality Progress,18(4),40-46。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 36. | Schiemann, W. A.(1992)。Organizational Change: Lessons from a Turnaround。Management Review,81(4),34-37。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 37. | Shackleton, V. J.、Ali, A. H.(1990)。Work-Related Values of Managers: A Test of the Hofstede Model。Journal of Cross-Cultural Psychology,21(1),109-118。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 38. | 孫洪義(2000)。A Comparison of Quality Management Practices in Shanghai and Norwegian Manufacturing Companies。International Journal of Quality and Reliability Management,17(6),636-660。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 39. | Wacker, J. G.、許淳(1994)。The stages of quality management evolution in the Pacific Rim。International Journal of Quality and Reliability Management,11(7)。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 40. | Youssef, M. A.、Zairi, M.(1995)。Benchmarking Critical Factors for TQM part II, Empirical Results from Different Regions in the World。Benchmarking for Quality Management and Technology,2(2),3-12。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 41. | Zeitz, G.、Johannesson, R.、Richie, J. E., Jr.(1997)。An Employee Survey Measuring Total Quality Management Practices and Culture。Group & Organization Management,22(4),414-444。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 42. | Zhang, Z.(2000)。Quality Management Approach in China。The TQM Magazine,12(2),92-104。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 會議論文1. | Boje, D. M.(1993)。Toyota: Deconstructing the 21st Century Organizations。New Orleans, LA。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 2. | Scharp, A.(1989)。What Gets Measured Gets Done; The Elctrolux Way to Improve Quality。Montreux, Switzerland。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 研究報告1. | Huiltjens, B. M. R.、Noorderhaven, G. N.(2000)。The Influence of National Culture on Strategic Decision Making: A Case Study of the Philippines。Netherlands。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 圖書1. | Trompenaars, A.(1994)。Riding the Waves of Culture: Understanding Diversity in Global Business。New York:Irwin。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 2. | Kluckhohn, Florence R.、Strodtbeck, Fred L.(1961)。Variations in value orientations。Evanston, IL:CT:Row, Peterson:Greenwood Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 3. | Ross, J.(1993)。Total Quality Management: Text, Cases and Readings。Delray Beach, FL:St. Lucie Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 4. | Garvin, D. A.(1998)。Managing quality: The strategic and competitive edge。New York:The Free Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 5. | Hall, E. T.、Hall, M. R.(1990)。Understanding Cultural Differences。Yarmouth, ME:Intercultural Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 6. | Hofstede, Geert(1991)。Cultures and Organizations: Software of the Mind: Intercultural Cooperation and its Importance for Survival。London:Harper Collins。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 7. | Juran, Joseph M.(1989)。Juran on Leadership for Quality: An Executive Handbook。Free Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 8. | Deming, W. E.(1986)。Out of the crisis, quality, productivity, and competitive position。Cambridge, MA:Cambridge University press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 9. | Hofstede, Geert H.(1980)。Culture's consequences: International differences in work-related values。Beverly Hills, California:Sage。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 10. | Peters, Thomas J.、Waterman, Robert H. Jr.(1982)。In Search of Excellence: Lessons from America's Best-Run Companies。Harper & Row Publishers。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 11. | Chandler, Alfred D. Jr.(1962)。Strategy and Structure: Chapters in the History of the American Industrial Enterprise。MIT Press。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 12. | George, S.、Weimerskirch, A.(1994)。Total Quality Management。Total Quality Management。沒有紀錄。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 13. | Glenn, E. S.、Glenn, C. G.(1981)。Man and Mankind: Conflict and Communication Between Cultures。Norwood, NJ:Ablex。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 14. | Hodgetts, Richare M.、Luthans, Fred(1997)。International Management。McGraw Hill。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 15. | Kilman, R. H.(1989)。Managing Beyond the Quick Fix。Managing Beyond the Quick Fix。沒有紀錄。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 16. | Prarce, II J. A.、Robinson, R. B., Jr.(2000)。Strategic Management。Formulation, Implementation, and Control of Competitive Strategy。沒有紀錄。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 17. | Schneider, S.(1992)。National vs Corporate Culture: Implications for Human Resource Management。Globalising Management: Creating and Leading the Competitive Organization。New York, NY。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 18. | Scholtes, P. R.(1992)。The Team Handbook。The Team Handbook。Madison。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 19. | Shmidt, W. H.、Finnigan, J. P.(1992)。The Race without a Finish Line。The Race without a Finish Line。San Francisco, CA。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | 20. | Triandis, H. C.、Albert, R. D.(1987)。Cross-Cultural Perspectives。Handbook of Organizational Communication: An Interdisciplinary Perspective。Newbury Park。 ![](/gs32/thssjcncl/image/nclsfx.gif) ![new window](/gs32/images/newin.png) | |
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