| 期刊論文| 1. | Thomasm, E. J.、Sexton, J. B.、Helmreich, R. L.(2003)。Discrepant attitudes about teamwork among critical care nurses and physicians。Critical Care Medicine，31，956-959。   | | 2. | Leonard, M.、Graham, S.、Bonacum, D.(2004)。The human factor: The critical importance of effective teamwork and communication in providing safe care。Quality and Safety in Health Care，13(Suppl.)，i85-i90。 | | 3. | Baker, D. P.、Day, R.、Salas, E.(2006)。Teamwork as an essential component of high-reliability organizations。Health Services Research，41(4)，1576-1598。 | | 4. | Firth-Cozenz, J.(2004)。Why communication fails in the operating room。Qual Saf Health Care，13，327。 | | 5. | Markary, M. A.(2006)。Operating room teamwork among physicians and nurses: Teamwork in the eye of the beholder。J Am Coll Surg，202，746-752。 | | 6. | Reason, J.(1995)。Understanding adverse events: Human factor。Quality in Health care，4，80-89。 | 圖書| 1. | Greiner, A. C.、Knebel, E.、Collins, R.(2003)。Health professions education: A bridge to quality。Washington, D. C.：National Academies。 | | 2. | Kohn, L. T.、Corrigan, J. M.、Donaldson, M. S.、Committee on Quality of Health Care in America, Institute of Medicine(1999)。To Err is Human: Building a Safer Health System。Washington, DC：National Academy Press。 | | 3. | Baguley, P.(2002)。Team and team-working。London：Hodder and Stoughton。 | | 4. | West, M. A.、Slater, J.(1996)。Team working in Primary Health Care: A Review of its Effectiveness。London：Health Education Authority。 | | 5. | Michael, S. P.(2008)。Crisis Management in Acute Care Settings: Human factors and team psychology in a high stakes environment。Springer Ltd。 | | 6. | IHI(2004)。SBAR Technique for Communication: A Situational Briefing。 | 圖書論文| 1. | Grove, D. A.、Ostroff, C.(1991)。Program Evaluation。Developing Human Resources。Washington, DC：Bureau of National Affairs。 | |