本研究的目的是建置與評值「急診勤務派遣管理資訊系統」。研究分為三個階段：第一階段是資訊系統需求調查；第二階段是系統資訊設計；第三階段為系統測試與評值。本研究的研究場所為醫學中心的急診部門；研究期間為2007年12月3日至2008年7月22日；研究對象為使用此系統的護理人員。「急診勤務派遣管理資訊系統」依實務特性將勤務分為核心事務與非核心事務，根據勤務特性設計使用者介面，此系統建置於HIS(Healthcare Information System)系統下，屬圖型化介面，係以使用者為主的設計、提供輔助訊息及以圖形表達方式、整體外觀呈現一致性，同時具有可回復性的功能。系統使用七個月後，研究人員以科技接受模式為依據，設計出結構式問卷，藉以調查護理人員對此系統的知覺「易用性」與「有用性」之評值。結果顯示護理人員對此系統的接受度程度為中上程度（平均3.79±0.73）；護理人員並提出修改建議，回饋給資訊工程師，作為系統修改的參考。同時，本研究也針對原有系統的限制，提出修改建議。本研究的結果，可以提供醫院的管理者，應用資訊科技於醫療環境時的參考。

The purpose of this research was to establish, and evaluate "the information system in the emergency department's dispatch service management". The research place was the emergency medical treatment department of one medical center from December 3,2007 to July 22, 2008. The object of this study was the nursing staffs who used "this system". "This system" was established under the Healthcare Information System being a pattern interface. It was the user's primary design using the graph expression way, and it provided the assistance information. The uniform appearance presented the uniformity and had the reply function. Seven months later, the researcher used "the structural formula questionnaire" s to measure the appraisal of nursing staffs, regarding the systematic "usability" and "usefulness". The investigation result was: The nursing staffs accepted this system (mean 3.79±0.73). This research provide the hospital administrator to adapt the information science and technology in the medical environment.