隨著政府資訊電子化的腳步，政府機關文件管理必須考量包含電子郵件之各種型式電子文件管理議題。電子郵件已被普遍用於各項政務訊息的傳達，亦不乏具行政稽憑價值之資訊，但目前各政府機關尚未將電子郵件納入機關文件管理體系。有鑑於此，本文將探討機關電子郵件管理的必要性與相關議題，說明機關電子郵件管理的原則與措施，並歸納電子郵件管理系統基本需求，提供國內未來制度規劃之參考。

As government information is increasingly created and stored electronically, records management has had to take into account the creation of records in a variety of electronic formats, including e-mail messages. E-mail is an important communication tool for conducting government business. Increasingly, government agencies use e-mail to support various aspects of government operations, but e-mail has not been housed and managed by any record keeping system in government offices. In this paper, the importance and core issues of e-mail management will be discussed and the guidelines and procedures of email management will be proposed for the reference of government agencies.