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題名:金門地區『第一屆觀光節』系列活動滿意度之研究
書刊名:觀光研究學報
作者:林進財張皆欣
作者(外文):Lin, Chin-tsaiChang, Chin-hsin
出版日期:2000
卷期:6:2
頁次:頁119-138
主題關鍵詞:旅遊市場旅客滿意觀光節Travel marketSatisfaction of touristsTourism festival
原始連結:連回原系統網址new window
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  • 共同引用共同引用:3
  • 點閱點閱:20
金門旅遊市場長期以來,即以戰地神秘色彩,吸引了無數的觀光旅客,但此靜態性活動僅僅滿足了團體旅遊、年齡層較高、學歷較低的旅客。有鑑於此,金門縣政府及觀光協會特舉辦第一屆金門觀光節-『浯島城隍民俗活動季』之系列活動,期望能滿足各階層旅客之需求,以作為發展觀光活動之依據。本文配合此次活動性的觀光旅遊行程,針對來金門觀光之旅客及返鄉參加活動之鄉親進行問卷調查,以暸解金門旅遊市場的動態,並分析自助旅客、團體旅客及金門返鄉旅客,對各項活動之滿意度及消費支出之差異,以供有關單位在經營、規劃及發展觀光事業之參考。
For a long term, Kinmen has been attracted by numerous tourists due to the mysterious mask of the battle area, but this kind of motionless activities only can satisfy the tourist who are in lower education, at higher age and the ones who travel Kinmen in groups. Due to this reason, the Kinmen government cooperating with the Local Tourism Association were having a series of representative activities, the First Kinmen Festival and trying to meet the tourists needs who are in different social status. Also, this can be an index of how to improve and develop the Kinmen tourism business. In order to point out the real status of Kinmen travel business, a poll was designed for the tourists who traveled Kinmen from Taiwan and the residents who returned to Kinmen. The result figures out how these tourists got their travel information, how much they spent on the variety of activities, on which activities they spent most and on which ones less, and also what's the view of their satisfaction and dissatisfaction. All these research data will be very helpful for the related government agencies in taking charge of monitoring, managing and developing Kimen tourism industry in the future.
Other
1.榮泰生(1999)。企業研究方法。  延伸查詢new window
期刊論文
1.曹勝雄、張德儀、葉泰民(20000300)。臺北市發展國際會議觀光潛力之研究。觀光研究學報,5(2),21-38。new window  延伸查詢new window
2.LaBarbera, Priscilla A.、Mazursky, David(198311)。A Longitudinal Assessment of Customer Satisfaction/Dissatisfaction: The Dynamic Aspect of the Cognitive Process。Journal of Marketing Research,20(4),393-404。  new window
3.Kaiser, H. F.(1958)。The varimax criterion for analytic rotation in factor analysis。Psychometrika,23(3),187-200。  new window
4.Zeithaml, Valarie A.、Berry, Leonard L.、Parasuraman, Ananthanarayanan Parsu(1996)。The behavioral consequences of service quality。Journal of Marketing,60(2),31-46。  new window
圖書
1.Guieford, J. P.(1965)。Fundamental statistics in phychology and education。N.Y:McGramn-Hill。  new window
2.陳順宇(1998)。多變量分析。臺南市:陳順宇發行 臺北市 : 華泰書局總經銷。  延伸查詢new window
3.Kotler, Philip(1994)。Marketing Management: Analysis, Planning, Implementation, and Control。Prentice-Hall, Inc.。  new window
其他
1.金門縣政府(2000)。金門縣旅遊人口統計表。  延伸查詢new window
2.李銓、林進財、張皆欣(2000)。金門觀光產業服務品質與遊客滿意度之研究。  延伸查詢new window
3.張紹勳、林秀娟(1998)。SPSS For Windows統計分析。  延伸查詢new window
4.Engel, J. F., Blackwell, R. D. & Niniard, P. W.(1994)。Consumer Behavior。  new window
圖書論文
1.Sudman, Seymour(1988)。Applied Sampling。Handbook of Survey Research。Orlando, FL:Academic。  new window
 
 
 
 
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